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Paretti Jaguar Land Rover New Orleans
Metairie, LA
670 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 670 reviews
Verified Customer
February 20, 2023
Casey and Marlen are always helpful, informative, and i appreciate the use of a loaner when my vehicle is in for service. Its comforting to know when i get my vehicle back it is repaired or serviced correc appreciate the use of a loaner when my vehicle is in for service. Its comforting to know when i get my vehicle back it is repaired or serviced correctly. We have enjoyed all of our Land Rover and Jaguar vehicles purchased and serviced by Paretti More
by DMCCOY6
Employees Worked With
Casey O'neal, Marlen Martinez-Harris
February 15, 2023
Very professional service personnel. Generous use of loaner vehicle. Difficult case required additional help from Land Rover engineers. Marlee was extremely helpful in providing regular Generous use of loaner vehicle. Difficult case required additional help from Land Rover engineers. Marlee was extremely helpful in providing regular text updates on my issue. More
by Emily
Employees Worked With
Tiffany, Craig Connelly, Casey O'neal, Marlen Martinez-Harris, Erin Czaplinsk
February 15, 2023
Everyone I encountered at Paretti Land Rover was exceptionally nice and very helpful. They went out of their way to help resolve the issues with my LandRover Defender. Casey O'neal went out of his w exceptionally nice and very helpful. They went out of their way to help resolve the issues with my LandRover Defender. Casey O'neal went out of his way to accommodate my schedule. Thanks so much Casey!!!! More
by MACMILLAN03
Employees Worked With
Jonathon & Stephanie in Sales, Casey O'neal
February 09, 2023
Luxury experience in same-day lease-to-loan transaction commensurate with Land Rover brand. Sales and service worked together to make the process effortless. Gorgeous new-build showroom with every amenit commensurate with Land Rover brand. Sales and service worked together to make the process effortless. Gorgeous new-build showroom with every amenity makes downtime comfortable with transportation drop off and pick up on demand. More
by LISA@LISATUDOR.COM
Employees Worked With
JONATHAN WATSON, Casey O'neal
February 08, 2023
Dealership is understaffed with technicians and backlogged causing a scheduled appointment to be delayed at least 5 days before the technician can troubleshoot. The intake service rep gets a 10 ou backlogged causing a scheduled appointment to be delayed at least 5 days before the technician can troubleshoot. The intake service rep gets a 10 out of 10 but the service technician / mechanic failed in the first attempt to repair my vehicle and this failed repair got past your Quality Control Check too. This warrants a 2-star rating. It is because of the kind and courteous service provided by the Service Rep that moves the rating from a 2 to a 4. More
by ROPE538
Employees Worked With
Craig Connelly, Casey O'neal, Marlen Martinez-Harris, Erin Czaplinsk
