Paretti Jaguar Land Rover New Orleans

Marlen was friendly, informative, and responsive. My car was ready when she said it would be. Great customer service! Also, all of the Service staff that I came in contact with on this visit were friendly a was ready when she said it would be. Great customer service! Also, all of the Service staff that I came in contact with on this visit were friendly and helpful. More

I am happy with the work done and the roadside service. Communication once the car was in your hands should be improved. I had a great deal of trouble getting the initial info on my car. Communication once the car was in your hands should be improved. I had a great deal of trouble getting the initial info on my car. More

Service department was very efficient and friendly. The new dealership is very clean and welcoming new dealership is very clean and welcoming More

Very pleasant service representative. Scheduling the appointment was an ordeal. Obviously the hurricane and labor shortage played a big part in this. appointment was an ordeal. Obviously the hurricane and labor shortage played a big part in this. More

Casey did an absolutely amazing job taking care of my cars repairs and coordinating times. cars repairs and coordinating times. More

This company is a rip off they act like they fix ur problem then its the same problem and want u to pay again problem then its the same problem and want u to pay again More

For whatever reason, my appointment was not on the schedule. Coming from Franklinton, I surely didn’t want to have to come back. It did take a while, but they worked me in and fixed my issue in the sa schedule. Coming from Franklinton, I surely didn’t want to have to come back. It did take a while, but they worked me in and fixed my issue in the same day. I was updated with the progress periodically throughout the time by the service manager. I was extremely pleased with how they handled what could have turned into a bad situation. More

The dealership itself is nice but the service department is an absolute joke. Went for 2 new tires after hitting a pothole and stated as such. 3 visits later they finally figure out the reason for steering is an absolute joke. Went for 2 new tires after hitting a pothole and stated as such. 3 visits later they finally figure out the reason for steering wheel vibration is a bent rim. Wouldn’t that be a common check after coming in for a pothole? Poor communication from service advisor, lead times for getting anything done is extended. No loaner vehicles ever available. Stay away from this place. More

Dealer refuses to work with my extended warranty. They explained me it is the owner’s policy not to work with other extended warranty other than the one they sell. This will definitely affect my decision explained me it is the owner’s policy not to work with other extended warranty other than the one they sell. This will definitely affect my decision when buying another car. It will definitely not be a Jaguar. More