Back

Paretti Jaguar Land Rover New Orleans

Metairie, LA

4.7
669 Reviews

4000 Veterans Blvd

Metairie, LA

70002

Directions

By Type

Showing 669 reviews

October 06, 2021

Trey was awesome!! He was honest and helped us realize that it would be months for the vehicle. He kept in close communication with us on the status of the Evoque and ensured our satisfaction upon arrival More

by STACEY20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Jones, TREY HOWLAND
Oct 06, 2021 -

Paretti Jaguar Land Rover New Orleans responded

Ms. Messina, Thank you so much for the great review. Trey works extremely hard to provide our guest the absolute best experience possible.. I hope you enjoy your new Land Rover. If you have any questions let us know Thanks Cody Jones Sales Manager 504 456 7555

October 06, 2021

5 weeks and waiting for an alternator & a battery. Terrible communication. Few returned calls from service Dept. More

by TOM.COLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Casey
Oct 06, 2021 -

Paretti Jaguar Land Rover New Orleans responded

Tom, I hate to see you had a bad experience with our service department.. If you have a moment can you please call me at 504 456 7555 or email me at cody@paretti.com. Just so we can fix this issue you had, and make sure you will not have this type of problem in the future. I look forward to hearing from you Thanks Cody Jones Sales Manager

October 06, 2021

I’m only giving you 2 stars because this has been going on since February. Someone dropped the ball and I kept getting the run around until I got in touch with Marlen. She’s the ONLY one there that was abl More

by JENNIFERBABB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marlen
Oct 06, 2021 -

Paretti Jaguar Land Rover New Orleans responded

Ms. Jennifer, I am so sorry to see you did not have the best experience with our service department. Can you please call me at 504 456 7555 or email me at cody@paretti.com. Just so I can try to address the problem, and use it as a training tool. Thanks Cody Jones Sales Manager 504 456 7555 cody@paretti.com

October 05, 2021

Very professional and customer friendly.Lawrence took Very professional and customer friendly. Lawrence took great care of me and got my service done on time as needed! More

by Southernfixingspralines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence
October 05, 2021

Easiest experience I have had buying a car and that is with me flying in from out of state. I was at the dealership less than an hour which included my test drive. Cody and his team mad it seamless and si More

by JoelTW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Jones, JONATHAN WATSON, ANNA SHEPHERD
Oct 06, 2021 -

Paretti Jaguar Land Rover New Orleans responded

Mr. Joel, We are so thankful we had the opportunity to sell you the Honda! I mailed the key out last week, so you should have it any day. If you ever need anything let us know Thanks Cody Jones Sales Manager

October 02, 2021

It was the worst service visit I have ever had. I made appointment 4 or 5 week prior to the day I brought it in. My appointment time was 10:00 am. I dropped it off on time. They said it should take abou More

by Bergeron, cindy123
Recommend Dealer
No
Employees Worked With
JONATHAN WATSON
October 01, 2021

The service reps are very friendly and nice. And customer friendly. They answered all questions and updated me with the service progress when inquired More

by queentea89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms Marlen
October 01, 2021

Lawrence took great care of me and got my service done on time as needed! More

by Rspustek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence
October 01, 2021

The staff are excellent. All of the staff are friendly, courteous and helpful. Mr. Lawrence is very professional, patient and understanding. When I came to pick up my car, he was with another customer. I More

by REAK28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Lawrence
September 29, 2021

The best managed dealership in the US. Paretti is an amazing Leader and his personnel reflect his attention to detail. More

by NATHAN.GUICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Findley, Cody Jones, JONATHAN WATSON, ZACH MALLOY, KELLI-ANN HANNAN BLEDSOE, TREY HOWLAND, JOHN HERNANDEZ, ANNA SHEPHERD
...
50
...