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Paretti Jaguar Land Rover New Orleans
Metairie, LA
670 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Verified Customer
September 19, 2021
We couldn’t be more happy about the purchase of a Discovery from the team at Paretti. JC was a very patient and thorough salesman. He answered every single question we had, even about our extended wa Discovery from the team at Paretti. JC was a very patient and thorough salesman. He answered every single question we had, even about our extended warranty. Cody was made the sales deal easy to navigate and a breeze. The new sales department is also a sight to see. We know where to return when we need a luxury vehicle. More
by bholli
Employees Worked With
Cody Jones, JOHN HERNANDEZ
September 16, 2021
This dealership is amazing. Everyone is extremely friendly and helpful. I am a lifelong customer. Craig & Lawrence are the best. I had so many issues and they helped me when they didn’t have to. They friendly and helpful. I am a lifelong customer. Craig & Lawrence are the best. I had so many issues and they helped me when they didn’t have to. They went above and beyond for me. I love this place! More
by WARDELL.PARKER
Employees Worked With
Lawrence
September 16, 2021
The customer service and communication was good. The normal annual service took 4 hours, which is to long for any customer without having a car loaner for the day. normal annual service took 4 hours, which is to long for any customer without having a car loaner for the day. More
by CEDRICMONTGOMERY
Employees Worked With
Service
September 16, 2021
Service was awesome !Mr. Lawrence, communicated with me Service was awesome ! Mr. Lawrence, communicated with me throughout my service experience, and was very knowledgeable well as great customer servic Service was awesome ! Mr. Lawrence, communicated with me throughout my service experience, and was very knowledgeable well as great customer service, his personality made my experience less stressful. Thank you Mr. Lawrence & Paretti Jaquar Land Rover New Orleans! More
by McDonald.danielle
Employees Worked With
Mr. Lawrence in Service
September 16, 2021
I was having issues with my car in June so I made a service appointment. Earliest date available was 7/30 so I scheduled it. On 7/29 I received a text saying multiple techs were out ill and no loaner v service appointment. Earliest date available was 7/30 so I scheduled it. On 7/29 I received a text saying multiple techs were out ill and no loaner vehicles were available. I could not leave my car without having something else to drive so they offered me another appointment for 8/26. Upon dropping the car off at 8:30 that morning, I again was told there were no loaner vehicles, which defeated the purpose of me rescheduling my original appointment. I was upset but I left my car this time to be serviced because I was still having issues. Two days later, I heard Hurricane Ida was coming. I needed to get my car in order to evacuate. They had never started any work on it so I was able to pick it up. Update: I received a call from the head of the service department Richard Findley to resolve these issues. He immediately got to work and was able to have someone pick my vehicle up and leave me with a loaner vehicle in order to get my car serviced. Thank you again Mr. Findley for your exceptional customer service. More
by madameprice
Employees Worked With
Richard Findley
September 15, 2021
Paid 1700$ to resolve engine trouble light six days later it came back on due to hurricane ida we have not been able to return to dealer but we will it came back on due to hurricane ida we have not been able to return to dealer but we will More
by JBOURG1
Employees Worked With
Cody Jones
