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Paretti Jaguar Land Rover New Orleans
Metairie, LA
674 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 674 reviews
Verified Customer
September 22, 2021
Excellent service and very accommodating. I had an issue with a battery and coolant light in my 2017. I called at 5:30 pm, service closes at 6pm nevertheless, Casey waited for me to arrive. He topped off th with a battery and coolant light in my 2017. I called at 5:30 pm, service closes at 6pm nevertheless, Casey waited for me to arrive. He topped off the coolant and scheduled me to bring in my car the next day for a thorough check. More
by Her Jag
Employees Worked With
Lawrence
September 19, 2021
We couldn’t be more happy about the purchase of a Discovery from the team at Paretti. JC was a very patient and thorough salesman. He answered every single question we had, even about our extended wa Discovery from the team at Paretti. JC was a very patient and thorough salesman. He answered every single question we had, even about our extended warranty. Cody was made the sales deal easy to navigate and a breeze. The new sales department is also a sight to see. We know where to return when we need a luxury vehicle. More
by bholli
Employees Worked With
Cody Jones, JOHN HERNANDEZ
September 16, 2021
I was having issues with my car in June so I made a service appointment. Earliest date available was 7/30 so I scheduled it. On 7/29 I received a text saying multiple techs were out ill and no loaner v service appointment. Earliest date available was 7/30 so I scheduled it. On 7/29 I received a text saying multiple techs were out ill and no loaner vehicles were available. I could not leave my car without having something else to drive so they offered me another appointment for 8/26. Upon dropping the car off at 8:30 that morning, I again was told there were no loaner vehicles, which defeated the purpose of me rescheduling my original appointment. I was upset but I left my car this time to be serviced because I was still having issues. Two days later, I heard Hurricane Ida was coming. I needed to get my car in order to evacuate. They had never started any work on it so I was able to pick it up. Update: I received a call from the head of the service department Richard Findley to resolve these issues. He immediately got to work and was able to have someone pick my vehicle up and leave me with a loaner vehicle in order to get my car serviced. Thank you again Mr. Findley for your exceptional customer service. More
by madameprice
Employees Worked With
Richard Findley
September 16, 2021
This dealership is amazing. Everyone is extremely friendly and helpful. I am a lifelong customer. Craig & Lawrence are the best. I had so many issues and they helped me when they didn’t have to. They friendly and helpful. I am a lifelong customer. Craig & Lawrence are the best. I had so many issues and they helped me when they didn’t have to. They went above and beyond for me. I love this place! More
by WARDELL.PARKER
Employees Worked With
Lawrence
September 16, 2021
The customer service and communication was good. The normal annual service took 4 hours, which is to long for any customer without having a car loaner for the day. normal annual service took 4 hours, which is to long for any customer without having a car loaner for the day. More
by CEDRICMONTGOMERY
Employees Worked With
Service
