Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Paretti Jaguar Land Rover New Orleans
Metairie, LA
674 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 674 reviews
November 14, 2019
My service was completed in a timely manner. Jessica was a great communication and continually checked in with me to keep me updated on my service. a great communication and continually checked in with me to keep me updated on my service. More
by rebelcap
Employees Worked With
David Adams
October 22, 2019
Really Bad Service - J. Jackson My most recent experience with Land Rover New Orleans service department has been horrible. My car was held at their facility for 3 to 4 weeks and not My most recent experience with Land Rover New Orleans service department has been horrible. My car was held at their facility for 3 to 4 weeks and nothing has been fixed outside of the oil change. My coolant light had been on for at least 2 oil changes and was initially dismissed as a light that comes on when the weather changes. I was told now that there was a leak and that it was in an obscure place and was fixed. The coolant light came back on just last week. My tire sensor light was on and supposed fixed. It was back on when I picked up my car and they did not know which tire sensor had gone bad... after 4 weeks of having my car and knowing it was a problem!! I was also told that my radio and bluetooth cutting in and out had something to do with at first a need for a computer update, then was told they cleared codes and it was no longer a problem, and then finally it had something to do with the auxillary battery that I didn't want them to change because I had no proof it was a low charge or bad battery. No one kept me abreast of what was happening with my car. They never have a loaner for me so I rode around in an Enterprise van hoping I no one would hit me. It was a horrendous experience and I do not trust Paretti at all to adequately diagnose or fix what they say they are going to fix. I am waiting for someone from the dealership to reach out and rectify the situation now that I have written a review on one of their surveys. I am looking for another place that specializes in luxury cars to work on my car for the long term. More
by Jmjacks1
Employees Worked With
Several Servicemen
October 14, 2019
Great experience. Jon Kearney was very helpful I enjoyed working with Jon. He helped me find the car that had all the items I wanted, and did it punctually. Everything was great, and would use Lan I enjoyed working with Jon. He helped me find the car that had all the items I wanted, and did it punctually. Everything was great, and would use Land Rover New Orleans again. More
by Smsolomon
Employees Worked With
Jon Kearney
October 03, 2019
My salesman was professional and courteous at all times. There was no pressure during the negotiations which made buying the vehicle a very pleasant experience. There was no pressure during the negotiations which made buying the vehicle a very pleasant experience. More
by T-Maine
Employees Worked With
Michael Sims
September 25, 2019
Very positive buying experience Jonathan was extremely easy to work with and patient throughout the purchasing process. He communicated very well and quickly answered my questions. i Jonathan was extremely easy to work with and patient throughout the purchasing process. He communicated very well and quickly answered my questions. i hope to enjoy driving my new Land Rover for a long time, but when the day does come for a new car, I look forward to working with Jonathan and Land Rover New Orleans again. More
by Steven E.
Employees Worked With
Jonathan Watson
September 07, 2019
Rachael provided excellent service Paretti has serviced my cars for years. I have always had excellent service. Recently Rachel Levon has been my service representative. She is alway Paretti has serviced my cars for years. I have always had excellent service. Recently Rachel Levon has been my service representative. She is always knowledgeable, pleasant and efficient. Prior to working with Rachael, Connie was my service representative. Connie knows cars inside and out, and she always provided excellent service to me and kept my cars in excellent shape. Unfortunately, this last time the Jaguar is dead. Its engine and radiator are damaged so extensively, that it impractical to repair it. I am currently dealing with State Farm Insurance attempting to reach a reasonable settlement with them. I will be shopping far a new car later in the year, and will certainly shop at Paretti. If I buy another Jaguar, I will again depend on the ladies in the service department to keep it in excellent shape. More
by Patricia Hedges
Employees Worked With
Richard Findley
August 30, 2019
Excellent & no pressure team Such an elevated experience dealing with the team at the dealership. Their no-pressure approach while still being attentive simply made for a memorabl Such an elevated experience dealing with the team at the dealership. Their no-pressure approach while still being attentive simply made for a memorable encounter. Jonathan (& Chad) were truly delightful to work with. I wholeheartedly recommend them!!! More
by Nollain
Employees Worked With
Jonathan Watson
August 25, 2019
Smooth & Easy Experience Had a smooth and easy sales experience with Land Rover New Orleans. Looking forward to enjoying my new Land Rover and hope to buy from them again in t Had a smooth and easy sales experience with Land Rover New Orleans. Looking forward to enjoying my new Land Rover and hope to buy from them again in the future. More
by Ksmuck
Employees Worked With
Jon Kearny & Colby
July 23, 2019
Awesome Experience! Jon Kearney was outstanding from start to finish! His professionalism and knowledge was superb! I cannot say enough about the experience and what a gr Jon Kearney was outstanding from start to finish! His professionalism and knowledge was superb! I cannot say enough about the experience and what a great person Jon is! More
by Danrover
Employees Worked With
Jon Kearney
July 19, 2019
Horrible service We have had to bring our Range Rover back four times for AC not working and radio not working. They finally changed a computer board after 3 weeks a We have had to bring our Range Rover back four times for AC not working and radio not working. They finally changed a computer board after 3 weeks at the dealership. Today still no AC!! Frustrating! More
by Ronald60!
Employees Worked With
Gary and Mike. Gary is hospitable and accommodating but the problem persists. Mike is the absolute worst in regards to customer service.
