
Park Ave Acura
Rochelle Park, NJ

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2,332 Reviews of Park Ave Acura
"No haggling" dealer experience. Unusual for this country. I hate car dealers and their tricks. As an immigrant - I can't understand why Americans put up with this industry practices for decades. I wish Attorn I hate car dealers and their tricks. As an immigrant - I can't understand why Americans put up with this industry practices for decades. I wish Attorney General and other agencies responsible could reform our car sales industry and keep it more regulated somehow, as they did with mortgage brokers in the past. I bought my new Acura at Park Ave Acura dealership in August 2014. Dealt with sales rep Curtis Lewis. He was very professional, answered all questions and quickly supplied me in writing with the "lowest price" and most importantly, this "lowest price" breakdown. Then I visited two other Acura dealerships in this county and asked them to sell the same car at Curt's "lowest price" minus $500. Those dealers refuse the price and came up with a hundred reasons why it is impossible to get that particular Acura for such a small price. I emailed Curt asking if "lowest price" minus $500 is a deal if I buy the car today. He agreed. I came in back to Park Ave Acura and the rest of the process was easy and fast. I was pleasantly surprised by lack of haggling, pressure and traditional "back and forth" with "back room managers" and sales staff at this dealership. My first preference was buying a Mazda. I visited 3 neighborhood Mazda dealerships in August 2014, but was unable to buy because of enormous amount of pressure applied by Mazda sales people. Mazda dealer in Wayne, NJ was the worst. They have beautiful website where they advertise certain discounts off MSRP. After I came in and asked for a car with discount advertised - sales people came up with a million excuses why the price on the website was a mistake and demanded extra $1500 on top of the advertised price. Unbelievable? Probably not. It is a usual experience at any American dealership. Anyway, if you are a kind of person who enjoys haggling with a car dealer and knows how to squeeze a dealer dry - this Park Ave Acura is probably not for you, you may not get the experience you expect. Or maybe it was just this particular sales rep Curt Lewis who made my buying experience pleasant. Maybe there are other sales people there who work differently, I don't know. But if you are like me and hate the bargaining and haggling and prefer emailing and clear answers - be sure to try Park Ave Acura and Curt Lewis when you need a new vehicle. More
Cut to the chase I test drove the Acura MDX at another dealership in N.J. Loved the car but the deal they offered me was just not competitive. I contacted a dealer in I test drove the Acura MDX at another dealership in N.J. Loved the car but the deal they offered me was just not competitive. I contacted a dealer in Manchester, CT. The internet sales rep took a week to respond to me and then went completely radio silent. (I guess they don't deal with busy people there.) I contacted Alfredo via Park Ave's website. He responded to me even though he was not working that day! He answered all my questions and gave me a straight-up detailed quote (truly competitive) by E-Mail. I visited Park Ave Acura and they gave me a fair credit for my trade-in (again, truly competitive). Alfredo worked with my insurance agent in Massachusetts where the car was going to be registered and ensured that she had all the paperwork necessary to close the deal. Alfredo Sierra walks the talk and follows through on his promises. His enthusiasm for his product and ability to exceed expectations at every turn gets him six stars and this is coming from someone who hates shopping for a car. Thanks Alfredo - you made this purchase as smooth as it could possibly be! More
Great Car The service was excellent. I am so happy with my new MDX! I would definitely recommend this dealership as well as Mano Gobencion. I got a great deal a The service was excellent. I am so happy with my new MDX! I would definitely recommend this dealership as well as Mano Gobencion. I got a great deal and he was very friendly More
purchase of a certified pre-owned Acura We were in search of a new family car for us. We are very pleased with the way our sales person handle the multiple visits of inquiry, enlightening, d We were in search of a new family car for us. We are very pleased with the way our sales person handle the multiple visits of inquiry, enlightening, decision making that it took us to come to a final selection. Ivan was very helpful and patient, courteous and attentive. After visiting other dealerships, It paid for us to come back to pre-owned Acura of Rochelle Park. The Bahris More
No hassle. In and out Mauricio realized I was a customer that knew what I wanted and was able to work it out. I left happy and that's all that mattered. Quickest deal I eve Mauricio realized I was a customer that knew what I wanted and was able to work it out. I left happy and that's all that mattered. Quickest deal I ever had. Even the finance manage was easy and not pushy. I left something in my trade-in and I hope they are able to get it back for me. I will keep you posted on that More
Pressure-free sale on a new 2014 Acura MDX Just took a chance and asked for a e-price via email. Got an immediate respond from Curt Lewis and with a great price. He was very courteous and und Just took a chance and asked for a e-price via email. Got an immediate respond from Curt Lewis and with a great price. He was very courteous and understanding on my needs Never pressure me to buy anything else and answer all my questions. Even on his day off !! Dealership is highly recommended and so is Curtis. More
2014 Acura RLX Advance Sales process was quick and painless ,great experience altogether. Special thanks to Jorge Araz. I would recommend Park Ave Acura to my friends and re Sales process was quick and painless ,great experience altogether. Special thanks to Jorge Araz. I would recommend Park Ave Acura to my friends and relatives. More
First time Acura purchasers First time Acura buyers and our experience was exceptional. Alfredo Sierra was there every step of the way and we had a great experience and would do First time Acura buyers and our experience was exceptional. Alfredo Sierra was there every step of the way and we had a great experience and would do it again. Best auto purchase experience ever. Thank you Alfredo. More
wonderfull experiencs,alfredo sierra made it so. ALFREDO SIERRA IS A YOUNG HARD WORKING INDIVIDUAL WHO CATERS TO YOUR EVERY NEEDS.HE IS FRIENDLY,CONCIENTIOUS AND VERY KNOWLEGEBLE.I WILL RECOMMEND HIM ALFREDO SIERRA IS A YOUNG HARD WORKING INDIVIDUAL WHO CATERS TO YOUR EVERY NEEDS.HE IS FRIENDLY,CONCIENTIOUS AND VERY KNOWLEGEBLE.I WILL RECOMMEND HIM TO PROSPECTIVE BUYERS. More
Park Ave Acura is great! I determined to purchase my MDX from Park Avenue Acura because of their high ratings on dealerater.com. They did not disappoint me! Curt Lewis called I determined to purchase my MDX from Park Avenue Acura because of their high ratings on dealerater.com. They did not disappoint me! Curt Lewis called me early next morning after I made inquiry on their website the night before and offered me a very competitive price. That was the price the dealership honored when I came to purchase the car - there was not even a hint of effort trying to increase the price. When I came from NY by taking NJ bus and got lost on the street, Curt picked me up. On arrival, Curt pointed to the shinning MDX proudly parked right in front of the dealership and told me that would be my car and had all been cleaned and ready for me - that was the music to my ears. Curt and his manager James were very friendly and respectful. Most of all, I can feel that they are honest, trustworthy and dependable people. I completed my purchase and drive away the new MDX within half an hour. It was really easy and great experience. Although I had to come to NJ to make the purchase and spend time to register the car in NY, it is all worth it. I would not hesitate to recommend Curt and James to my friends and relatives if they are to purchase an Acura. More