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Park Ave BMW
Rochelle Park, NJ
3,726 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,726 Reviews of Park Ave BMW
March 02, 2021
Mike Messinger was a pleasure to work with. He expedited the process and was very professional and courteous. I highly recommend Mike at BMW Park Avenue. the process and was very professional and courteous. I highly recommend Mike at BMW Park Avenue. More
by Sahirrizvi717
Employees Worked With
Michael Messinger
February 22, 2021
After a tree fell on my beloved 435 coupe, I wasn’t sure who would be best to bring my car back to its original state. I brought my car to Park Ave BMW in South Hackensack NJ and I received the best outcome who would be best to bring my car back to its original state. I brought my car to Park Ave BMW in South Hackensack NJ and I received the best outcome imaginable. My car had several dents, deep scratches, you name it. I received top notch service from Park Avenue; they replaced the panels instead of fixing dents one by one. Outcome: My car looks BRAND new and I smile every time I see it. I highly recommend this dealer! More
by Laur
Employees Worked With
The team who works @ the collision center under Vincent Bergamotto, Vincent Bergamotto
February 17, 2021
I had to purchase a x5 for my aunt,Wayne and the team I had to purchase a x5 for my aunt, Wayne and the team gave us a transparent and honest buying experience. the best in bergen! I had to purchase a x5 for my aunt, Wayne and the team gave us a transparent and honest buying experience. the best in bergen! More
by 4toyota
Employees Worked With
Wayne Carenza, Mike Smeraglia, John Delgado
February 04, 2021
WROST DEALER EVER!!! My dealer Christhian was very unresponsive and ignores emails, texts, and voicemails. We had to follow up multiple times to get an answer to one question. We didn't even push him unresponsive and ignores emails, texts, and voicemails. We had to follow up multiple times to get an answer to one question. We didn't even push him for answers to our questions and patiently waited 2-3 days until situation forced us to keep following up with him. Just to clarify, we did email him at first but it was IMPOSSIBLE to get a reply back from him. When we expressed how difficult it was to get hold of him he told us to text him instead because he would answer back ASAP (which was not true). From this experience I would tell them to stay away at all cost and go to another dealership or at least avoid Christhian. More
by JP
Employees Worked With
Cristhian Gutierrez
January 11, 2021
Eric has been my service adviser for over 4 years. He is very friendly and pleasant to deal with. He keeps me informed throughout the entire service. very friendly and pleasant to deal with. He keeps me informed throughout the entire service. More
by Bakharia
Employees Worked With
Eric Cuello
December 23, 2020
I just leased a BMW 2021 from this dealership I worked with Aimon Altaai and his assistant Rachel Goedecke. The worst brand brand embassasor. Wish I read these reviews first. I never would have worked wit with Aimon Altaai and his assistant Rachel Goedecke. The worst brand brand embassasor. Wish I read these reviews first. I never would have worked with this particular team. Stay clear. More
by Jacqueline.wolfson
Employees Worked With
Aimon Altaai
December 16, 2020
I would highly recommend this dealership. We have been leasing/buying BMW's for more than a decade and this was our first experience with Park Ave BMW. Brad Russak is amazing - he was incredibly helpful, leasing/buying BMW's for more than a decade and this was our first experience with Park Ave BMW. Brad Russak is amazing - he was incredibly helpful, responsive and went above and beyond to advise us in a seamless and very successful transaction. We could not be more pleased with the level of service we received as well as the ultimate product. More
by gillian.biron
Employees Worked With
Brad Russak
December 08, 2020
Really appreciated the process with Brad. Emailed back and forth about the final price of the car and just had to go in and do paperwork and pick it up. Highly recommend working with him - ask for Brad if and forth about the final price of the car and just had to go in and do paperwork and pick it up. Highly recommend working with him - ask for Brad if you're going with this dealership. The only issue we had was with Heather, the Finance Delivery Specialist. We hadn't gone over the registration with anyone and when we told her that we had our own plates, she got very flustered and quite annoyed at us. She told us in a huff that she had to do the paperwork all over again. We then just asked about the financing term length and she snapped at us saying "I can't change that. That's set." Not only could she have been nicer, I'm pretty sure if we said we want a shorter financing length, we can do it. It's our money. She just made it feel like we were wasting her time. Would not recommend working with her at all. Overall, really liked how thorough and great this dealership was. They made sure we understood all the aspects of the car and Brad was helpful and patient with the process. More
by yosub
Employees Worked With
Brad Russak, Heather O'Brien
December 07, 2020
Test drove my new car on Friday, drove it home on Saturday. Working with Mike and Heather was a breeze, and I would recommend Park Avenue BMW to anyone looking to have a pleasant car buying experien Saturday. Working with Mike and Heather was a breeze, and I would recommend Park Avenue BMW to anyone looking to have a pleasant car buying experience! More
by MarDrz
Employees Worked With
Michael Messinger, Heather O'Brien
