Tony Mazhar was my and my daughter's main contact in leasing Lincoln cars for years at another dealership and when he called me several years ago that he was now at Park Cities and wanted my business I said absolutely and leased the 2012 Lincoln from him. I've always found Tony to be be upfront, honest and he knows his product completely, even pointing out several things to consider on the new 2015 MKZ that I hadn't really researched! Tony even delivered the new car to me at my office and went through the cars features as well. As a Realtor I'm in the customer service business and appreciate someone like Tony and their company they work for taking great care of me and making me feel at ease regarding the decisions they help me make. As for the dealership I've been getting my MKZ serviced there now for almost 3 years and have been very pleased with their service as well. When I set an appointment time it is met and I find wait time is not to bad. If I tell them I really need to get going to another appointment they are pretty good at accommodating that as well. I've only had one minor issue regarding service and they quickly handled my complaint and went well above and beyond to make sure I was taken care of and satisfied with the outcome. There will always be some issues that can come up in any business dealings but the mark of good service is addressing the problem, doing your best to fix and take care of it then following up to make sure the customer is happy and that is what this dealership has shown me they do. Knowing Tony Mazhar for so many years from the other Lincoln dealership I knew that he would not be at a dealership that didn't provide this kind of service! Thanks again Tony, Cara and I always felt you are like part our family!