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Park Ford

Tallmadge, OH

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Reviews
Vehicles
4.7
151 Reviews
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400 West Avenue

Tallmadge, OH

44278

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Showing 151 reviews

October 10, 2024

Michael Anderson and team were fabulous! ! The best experience I’ve had at a dealership, they really seemed to work for the customer! Would highly recommend More

by Tiffany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Anderson
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October 10, 2024

I believe the people in this dealership want to make a car buyers experience, as stress free as possible. A great place to shop with straight forward answers. Thank you Mr.Davis! More

by Eric.d.avery73
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Davis
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September 26, 2024

Ty Davis was AMAZING. He was so helpful and they truly cared the entire process and still care after the car sale. The sales manager excellent. Superb service and truly pr More

by SHELBYKUCINIC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Davis
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August 25, 2024

Nice people to work with. From the first phone call to to after sale questions they were very helpful. Ty Davis made the buying experience easy and met all my expectations. More

by gradwelll
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Davis
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August 13, 2024

Easy and convenient to find, well maintained dealership, staff was very friendly , lot had plenty of cars to chose from More

by joyaugustine0329
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ty Davis
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Aug 13, 2024 -

joyaugustine0329 responded

Overall very good experience

July 13, 2024

Only cares about making money and not the actual customer. I know money has to be made but when is it enough? They will take advantage of you. More

by buyerbeware
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ty Davis
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June 12, 2024

My Family and I have purchased multiple vehicles from Ty Davis and Park Ford. Most recently I replaced my F-150 with a New Ford Bronco. The buying experience as usual was simple, no nonsense, and profession More

by Livewire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Davis
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May 13, 2024

Excellent experience. Adam in sales did an excellent job. Satisfied with the deal and experience. More

by pshartle2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam slansky, Ty Davis
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May 01, 2024

I went there for 3 times regarding the same issue and every time they were trying to make me pay a high dollar for a nonsense also every time they keep my car for at least 2-3 weeks without doing any rep More

by Ashraf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susan
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May 03, 2024 -

Park Ford responded

Reply from Jeff Davis Service Manager on 4/11/24 Mr. Abdelmotaal brought his vehicle into the Service Department at Park Ford. The customers complaint was that the car still felt sluggish and has no power in lower gears/speeds. It is fine at highway speeds. The vehicle transmission is not Lurching at the sale proportion as pressing the accelerator pedal. He stated it was a lagging and delay when accelerating. We found the rear differential was binding and had failed internally, which was repaired at that time. The customer stated that he was in no hurry for his car and we could take our time. The assistant Service Manager test drove the customers car to try to duplicate his concern. He did not feel anything abnormal and relayed that to the technician. The Tech drove the car to verify the complaint, he could not verify. The Tech scanned the vehicle for diagnostic trouble codes, none were stored in any module. The Tech checked The Ford Technician Communication tool for any Service Bulletins or special service messages pertaining to the customers concern and there were none found. The Tech went with the customer on a test drive and the customer was complaining that the vehicle does not have enough power on take off. The customer stated that he did some of his own research and thought that the throttle body needed to be cleaned or replaced. We informed the customer we could perform throttle body cleaning but could not guarantee it would change anything. We test drove the customers vehicle several times trying to duplicate his concern but could not get the vehicle to act up. On May 1st. the customer came into Park Ford and was upset because we had his car but never fixed anything. We tried to explain the diagnostic process and if there are no diagnostic trouble codes going on, and if we can't duplicate the concern that there is no way for us to know what is causing his concern. If we were to replace any parts it would just be an educated guess and we could not guarantee it would change anything, that would just be a negative business practice that we do not practice in. He was not happy with our answers did not want to speak with us anymore and just wanted his car back. We returned his vehicle back to him and did not charge him anything for the time we had spent on his vehicle to try to satisfy him.

May 03, 2024 -

Ashraf responded

Mr. Jeff the head of service department in his reply didn’t say the truth about testing the car MANY TIMES cause I can trace the car and I’m sure that they didn’t even start it for 2 weeks since I had a road test with the technician even his respective assistant didn’t touch the car and just came to me to tell me things I can’t accept… even I took the car very very very dirty cause it was on the service parking all that days and when I took it there was a strange thing that the car engine tried to switch off many times… please don’t say things didn’t happen just to wash hands and show that I don’t know anything.

January 24, 2024

Working with Ty at Park Ford was a great experience. All the staff was friendly and helpful. More

by Ltoppin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Davis
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