Park Ford
Tallmadge, OH
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I was looking for a new vehicle and have always been a fan of the Bronco, but I have never owned a Ford, so I was a little reluctant in purchasing a Ford. Mike at Park Ford was instrumental in my purchase fan of the Bronco, but I have never owned a Ford, so I was a little reluctant in purchasing a Ford. Mike at Park Ford was instrumental in my purchase decision. He was kind, professional, and answered all the questions I had. He was very thorough in explaining the features of the Bronco and warranty information, and talked about upgrades to the standard warranties that Ford makes available for additional piece of mind. The dealership gave me a good offer on my trade, and I moved forward with the purchase without any pressure from anyone. It was an exceptional buying experience. The vehicle is one of the best purchases I have ever made, and because of Mike's approach and the overall feel of the dealership, I am now an Ford man. Thank you Mike and Park Ford. You have earned a loyal customer for life! More
Extremely pleased with our new vehicle purchase at Park Ford. We located a Bronco Sport we were interested in on the internet- calling the dealer, we were connected to Mr. Ty Davis. Ty was professional, kn Ford. We located a Bronco Sport we were interested in on the internet- calling the dealer, we were connected to Mr. Ty Davis. Ty was professional, knowledgeable, courteous and sincere from our first conversation on the phone to the delivery of our vehicle! Park Ford is a large dealership with a "hometown" persona- very rare theses days. "Kudos" to the dealership and Mr. Davis. Also a shout out to sales manager Dominick Macreno who contributed to a effortless transaction. More
Excellent dealer! After searching for a very specific truck online I found it at Park Ford. I I live in Connecticut and they are in Ohio. With out being able to make t After searching for a very specific truck online I found it at Park Ford. I I live in Connecticut and they are in Ohio. With out being able to make the trip to see the truck I was a little nervous. After a short phone call with Ty Davis I could tell I was in good hands. Ty along with everyone else I spoke to was extremely professional and followed through with every promise they made. Great price! Great people! Went above and beyond from the start. I will be recommending Park Ford to everyone! More
Worst experience we've ever had. One of our cars has been at Park Ford, in their service department, FOR OVER A MONTH. It was brought in on July 1, for a repair under the company's " One of our cars has been at Park Ford, in their service department, FOR OVER A MONTH. It was brought in on July 1, for a repair under the company's "customer satisfaction, one-time repair program," and has been there since. They haven't called us once for updates; every call has been initiated by my husband, and he's been told various things each time: "waiting to hear if your repair is covered under the program," "waiting on a part," tracing wires," (heard that more than once) "hopefully you'll be hearing from us within 24 hours," (got that one multiple times) and on and on. No apologies whatsoever for how long this is being dragged out, either. And we've been denied a rental car, even after weeks of this, unless we want to pay $60/day, because they still can't tell us if our repair will be covered under the program. Just to be clear, the issue is corrosion in the battery junction box, causing damage to the wires to the point that the car won't start, so it's not like we can just pick it up and drive it somewhere else to be repaired. Or even use it, while we get this sorted out. We've had to get corporate involved, and last we heard was that Park Ford (finally!!!) sent pictures on July 28 to see if our repair would be covered, but we shouldn't expect to hear anything until Monday, Aug 7th. Insane. Never been so frustrated in my life. More
Francis Depetro was very helpful with getting exactly the information I needed. He definitely listened and worked well to make the transaction completely smooth. I would highly recommend Francis to anyone lo information I needed. He definitely listened and worked well to make the transaction completely smooth. I would highly recommend Francis to anyone looking for a new Ford. More
They were great to deal and made the entire buying process very easy. They went over all of the features and made sure we were comfortable operating everything on our new Bronco Sport. process very easy. They went over all of the features and made sure we were comfortable operating everything on our new Bronco Sport. More
Dale Ewers was very patient in explaining the options on the cars that I was considering. I felt that he clearly listened to what I was looking for in a car and showed me the appropriate vehicles. The tra the cars that I was considering. I felt that he clearly listened to what I was looking for in a car and showed me the appropriate vehicles. The trade in that I received for my old car was fair. I recommend this dealership. More