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Park Maple City Chrysler Dodge Jeep Ram

Hornell, NY

Overview
Employees
Reviews
Vehicles
4.6
89 Reviews
Park Maple City Chrysler Dodge Jeep Ram is a new and pre-owned Chrysler, Dodge, Jeep and Ram dealership in Hornell, NY -- serving the Hornell, Dansville, Bath, Corning, Alfred, and Wellsville NY areas. We have been doing business and serving our community for more than 50 years. We earn Customers for Life by creating a welcoming and trustworthy experience. We are a customer-centric dealership that provides our guests the experience to shop, buy and receive service with confidence.
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7543 Airport Rd

Hornell, NY

14843

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Showing 89 reviews

December 09, 2024

My RAM truck broke down while I was on vacation. The Service Department was able to work me into their schedule within a suitable time period and get my truck on the road even though I am an out of More

by RSYEOMAN33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
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Dec 10, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

That's great! Glad we could help. We actually see quite a few vehicles from people who are passing through, and we've made it a priority to help them. We've all been on vacations and we get it -- we don't want your memories of that vacation to be of a breakdown nightmare. Here to help!

December 09, 2024

I - and my vehicle - are always in good hands. Very knowledgeable, experienced and trustworthy! They have kept my vehicle in good working order for years and maintained my confidence. More

by CSLATT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
Report | Print
Dec 09, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

That is a great review! Thank you. That's the goal, right? To make sure your vehicle is well-maintained. We love that you trust us to know your vehicle and make sure it always gets the proper care. We're proud that we have so many technicians here who have 15+ years of experience and who are training the new guys to be just as good. Pass on the wisdom! Thanks for this review.

December 08, 2024

Every time I have visited so has been a very pleasant experience. I will definitely bring my vehicle there for service. Thanks again and Merry Christmas. More

by QUALERY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
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Dec 09, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

We love that! We appreciate you! And Merry Chrsitmas to you, as well.

December 07, 2024

All went quite well. It was nice to have them fit me and I could do some shopping and exercise around the facility. More

by LWPURCHASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Barr, Eric Dailey
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Dec 09, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

That's awesome! We are happy if people sit in our Service area lounge or if they leave and come back. It's all good! Thanks for leaving the review.

December 07, 2024

Had picked up a nail or screw in my tire and needed it to be plugged. Nate got me in that morning and back on my way to work. Thank-You Nate! More

by STEVENRHON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
Report | Print
Dec 09, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

Great! We work hard to be available when needed in a pinch. We say our customers are like family, and we mean it!

December 07, 2024

They were very polite and respectful. John was great in the body shop. After my truck was fixed, I took it back days later. I got yellow road paint up the side of my truck, John took it o More

by TDOBELL70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Barr
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Dec 09, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

That's great to read. Thank you!

December 07, 2024

Poor communication and check engine light is on again when I was told job was done! More

by REV.JIMPATTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Barr
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Dec 10, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

Hello, Jim! We are sorry to see this review. We've been doing some digging and we aren't seeing when we did work that would affect your check engine light. Nate Barr, Director of Service and Parts, would love to talk to you to see what's going on. Would you like to give him a call? Please do so. 607-324-1155, Option 1. Hope we hear from you soon. Thanks, Jim!

December 07, 2024

Very professional and on the ball. I like how they always do a follow up. More

by QUINLANNINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Dec 09, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

Excellent! Thank you so much for this review. Love it!

December 07, 2024

Service was exceptional as always! No waiting got my vehicle in as soon as I called. More

by STEPHJ430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
Report | Print
Dec 09, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

That's great! We are glad to hear it. Nate and his team have worked hard to streamline the processes and we are so glad it is working. We appreciate you!

December 05, 2024

It was great experience! Aaron has taking care of me for years now. Thank you More

by VOSSAS3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Eicher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Lincoln, Taylor Moran
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Dec 06, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you so much for this review! Aaron is great. We're so lucky that he is on our team. We appreciate your loyalty to Aaron and to the dealership.

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