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Park Maple City Chrysler Dodge Jeep Ram

Hornell, NY

4.5
130 Reviews
Park Maple City Chrysler Dodge Jeep Ram is a new and pre-owned Chrysler, Dodge, Jeep and Ram dealership in Hornell, NY -- serving the Hornell, Dansville, Bath, Corning, Alfred, and Wellsville NY areas. We have been doing business and serving our community for more than 50 years. We earn Customers for Life by creating a welcoming and trustworthy experience. We are a customer-centric dealership that provides our guests the experience to shop, buy and receive service with confidence.
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7543 Airport Rd

Hornell, NY

14843

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Showing 130 reviews

October 09, 2026

Seem to have fixed the problem, diagnosed after check engine light came on couple days after leaving dealership. More

by JENNYLYNN3213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Your note about our follow-up after the check engine light returned shows how our service team follows through until the problem is resolved. Our team is pleased Morgan could bring your Tucson back to reliable operation.

October 09, 2026

Had the oil change done on my truck and it was done in a short period time More

by FREDANDSUSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dathan Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you for the five-star rating. Our service team is pleased we could complete the oil change on your Ram 2500 quickly.

September 30, 2026

I have been using Maple City for 15 years. They have always stood by their products. The OLF only took 30 minutes. Their veteran program is awesome. The staff is helpful and kind. The over More

by CHRISTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jen Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchel Middlebrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McIntrye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dathan Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

After fifteen years of trusting our service department, your continued loyalty and kind words about our products mean a great deal to us. Knowing our oil, lube, and filter service on your Chrysler Crossfire took only thirty minutes and met your expectations is truly rewarding. Hearing that our veteran program impressed you and that our staff was both helpful and professional is very encouraging.

September 23, 2026

The staff is very accommodating and professional both inside the waiting room and in the garage pointing out any potential issues that they come across and explaining how to fix it going forward. More

by NICK.YOUNG1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Your feedback about our team’s helpful explanations and professional approach in both the waiting room and garage during the service on your Pacifica truly resonates with us. Knowing you feel prepared to handle any potential issues going forward is rewarding for our service department.

September 22, 2026

The service department was able to schedule me in for a front end alignment and service my car in a timely manner. More

by CHARLESKNIGHTON2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Your note about scheduling the front end alignment promptly shows our service department’s commitment to efficient care. Our team is pleased we could fit your Jeep Compass in on short notice and complete the alignment swiftly.

September 21, 2026

quick in and out, great job ,what more needs be said nice people no problems More

by MARKELWELL9801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchel Middlebrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dathan Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thanks so much for the five-star rating and kind words. We’re glad the service on your Ram was quick and hassle-free.

September 16, 2026

I really didn't deal with Chelsea. I dealt more with the salesman Aaron. Aaron was great, answered all my questions was not pushy and got the job done. He went out of his way to make s More

by Jim Helms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Eicher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Hearing that Aaron answered all your questions and kept the process unpressured means a lot to our team. We’re pleased we could ensure you had everything you needed for your used Ram 2500, and we appreciate your recommendation.

September 15, 2026

The service team is great - they always take care of me! ❤️ And of course my vehicle! More

by KUHNJOANN51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchel Middlebrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dathan Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thanks for the five stars! Hearing that our service team always takes care of you and your Chrysler Pacifica means a lot to us.

September 12, 2026

I’ve been dealing with Maple City Dodge since 1978 and am still pleased and satisfied with service I receive here. More

by SCHMIDCA@YAHOO.COM
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dathan Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Gardener, and Nate who were both very good.
Sep 16, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 05, 2026

I recently purchased a Jeep Grand Cherokee from Park Maple City and had a great experience. Aaron and Chelsea were very attentive and made the whole process quick and easy. They took care of everything, More

by eventweaver08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Eicher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Cornell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Park Maple City Chrysler Dodge Jeep Ram are glad to have you as a customer.

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