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Park Maple City Chrysler Dodge Jeep Ram

Hornell, NY

4.4
135 Reviews
Park Maple City Chrysler Dodge Jeep Ram is a new and pre-owned Chrysler, Dodge, Jeep and Ram dealership in Hornell, NY -- serving the Hornell, Dansville, Bath, Corning, Alfred, and Wellsville NY areas. We have been doing business and serving our community for more than 50 years. We earn Customers for Life by creating a welcoming and trustworthy experience. We are a customer-centric dealership that provides our guests the experience to shop, buy and receive service with confidence.
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7543 Airport Rd

Hornell, NY

14843

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Showing 135 reviews

October 29, 2026

I brought my truck in around maybe 9am for an inspection and did not receive a call until 2 minutes before you guys closed and had to rush down to get it because I did not want to wait until the next day to More

by Shane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 24, 2026

Offers good service for Jeep owners. Convenient hours for service. Friendly employees. Offers good discounts for military More

by PWAMBOLD59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Park Maple City Chrysler Dodge Jeep Ram!

October 20, 2026

Chelsea and Aaron were wonderful. Thanks to both of them. I enjoyed my shopping and buying experience with both of them. More

by M-ANDREZZI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Eicher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Cornell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Knowing the shopping and purchase of your new Jeep Compass felt so enjoyable means a lot to our team. Aaron and Chelsea are pleased they could support you throughout the process and greatly appreciate your kind words and five-star rating.

October 18, 2026

very proffesional,quality work,good waiting room,love the fact we can get in for oil change anytime More

by JMAXWELL10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dathan Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you for recognizing our quality work and comfortable waiting area during the service on your Jeep Grand Cherokee. Our team is pleased we could make oil changes available whenever you need.

October 15, 2026

Chelsea and Aaron were great to work with and appreciated their honesty and professlism. From start to finish, the entire experience was effortless. will definitely recommend to friends and contact for futur More

by jfg1975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Eicher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Cornell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Your mention of Chelsea and Aaron’s honesty and professionalism during the purchase means a lot to us. We’re delighted the purchase of your Jeep Grand Cherokee felt effortless from start to finish. We appreciate your recommendation to friends and your trust in us for future purchases.

October 09, 2026

Seem to have fixed the problem, diagnosed after check engine light came on couple days after leaving dealership. More

by JENNYLYNN3213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Your note about our follow-up after the check engine light returned shows how our service team follows through until the problem is resolved. Our team is pleased Morgan could bring your Tucson back to reliable operation.

October 09, 2026

Had the oil change done on my truck and it was done in a short period time More

by FREDANDSUSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dathan Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you for the five-star rating. Our service team is pleased we could complete the oil change on your Ram 2500 quickly.

September 30, 2026

I have been using Maple City for 15 years. They have always stood by their products. The OLF only took 30 minutes. Their veteran program is awesome. The staff is helpful and kind. The over More

by CHRISTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jen Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchel Middlebrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McIntrye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dathan Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

After fifteen years of trusting our service department, your continued loyalty and kind words about our products mean a great deal to us. Knowing our oil, lube, and filter service on your Chrysler Crossfire took only thirty minutes and met your expectations is truly rewarding. Hearing that our veteran program impressed you and that our staff was both helpful and professional is very encouraging.

September 23, 2026

The staff is very accommodating and professional both inside the waiting room and in the garage pointing out any potential issues that they come across and explaining how to fix it going forward. More

by NICK.YOUNG1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Your feedback about our team’s helpful explanations and professional approach in both the waiting room and garage during the service on your Pacifica truly resonates with us. Knowing you feel prepared to handle any potential issues going forward is rewarding for our service department.

September 22, 2026

The service department was able to schedule me in for a front end alignment and service my car in a timely manner. More

by CHARLESKNIGHTON2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Your note about scheduling the front end alignment promptly shows our service department’s commitment to efficient care. Our team is pleased we could fit your Jeep Compass in on short notice and complete the alignment swiftly.

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