Park Maple City Chrysler Dodge Jeep Ram

SERVICE DESK WAS VERY PROFESSIONAL AND SERVICE JOB WAS QUICK WITH NO COMPLAINTS. DATHAN WAS VERY KIND AND COURTESY. QUICK WITH NO COMPLAINTS. DATHAN WAS VERY KIND AND COURTESY. More

It was a pleasure working with the staff. This was a quick unexpected purchase and the staff made it painless. Would recommend to friends and family This was a quick unexpected purchase and the staff made it painless. Would recommend to friends and family More

Sales manager Park Young came through for me in replacing my running boards on my Ram truck,this is much appreciated and makes me continue to do buisness in our small community. Once again thank you my running boards on my Ram truck,this is much appreciated and makes me continue to do buisness in our small community. Once again thank you More

I could have gone out of town to purchase my 2026 Ram, but, I knew of the excellent service provided at Park Maple City and more importantly to me, the outstanding way they take care of veterans. All thin but, I knew of the excellent service provided at Park Maple City and more importantly to me, the outstanding way they take care of veterans. All things considered it was the right choice for me. The service department has been stellar. More

Maple City Dodge was excellent to work with I called the dealer where I bought my truck three times to get it in for a recall, and they either didn't answer or didn't return my calls My brother recommended dealer where I bought my truck three times to get it in for a recall, and they either didn't answer or didn't return my calls My brother recommended calling Maple City Dodge. They answered on the first call and it was no problem to schedule my truck for the recall and order the brake controller. Maple City also painted the side of my new truck cleaned up the scratch all the way down the side and did an excellent job I would recommend Maple City Dodge to anyone buying and or servicing your vehicle More

I made an appointment two weeks in advance to replace my front brakes. I told the person on the phone that my brakes were in very bad condition. When I arrived, the brake literally fell apart in the shop. I front brakes. I told the person on the phone that my brakes were in very bad condition. When I arrived, the brake literally fell apart in the shop. I was told I would have to wait a day because the part wasn't in stock. If they knew the brakes were in such condition, why didn't they have all my brakes parts on hand? They had plenty of time to prepare for my coming and a good manager and stockroom would be sure to have all available parts needed. They said the vehicle would be ready in the morning. On my third call-in of the next day, I was told my back brakes were also bad and I couldn't have the van back until Monday. I didn't get my van back until the end of the day on Monday. I am a contractor and my utility van holds all the tools, materials and hardware to conduct my work on site. Because my van didn't get fixed in the time slot I was assigned to, they put me on the back burner to fit me in after they finished what was on the next day's appointment list. This measure cost my company to lose 4 workdays for my employees and several thousand dollars loss to my business over the incompetence in this garage and their unexpected delays. I have been bringing my vehicles here for years and have always received great service, but this time I received a MAJOR LOSS and will never return to this dealer again. I had my eye on buying a new van this fall and seeing that I'm a life-long owner of RAM/Dodge, I will be traveling to another dealer. One that hopefully has some common sense in their service department. On a scale of 1-10, I give them a -5. To spite my complaints while the van was being worked on, the mechanic didn't apply the grease required to keep the brakes from squealing, so now I drive around with a constant reminder of their bad work and spitefulness from the squealing coming from my brakes. More

Aaron is very personable and knowledgeable. He helped me with an issue I was having with my Jeep. He was very patient and fully explained all my questions. He is truly an asset to Park Maple Ci He helped me with an issue I was having with my Jeep. He was very patient and fully explained all my questions. He is truly an asset to Park Maple City Dodge! Thank you, Aaron! More

I had a recall notice on my jeep! They handled the whole thing quickly and without any hassle! They handled the whole thing quickly and without any hassle! More

Wasnt told about my apt being delayed until I called them , I should have been notified , I should have been notified More

Came in for an oil change. Was charged $50 for radiator fill. I asked why I would be low. Was told it's normal for a car with that mileage. I went on vacation for a week. Upon Was charged $50 for radiator fill. I asked why I would be low. Was told it's normal for a car with that mileage. I went on vacation for a week. Upon returning the radiator split open along the side the first day driven. They never took the time to inspect where leak was. The leak was completely visible without disassembly. When questioned about it they claimed the oil change personnel aren't trained to look for such issues. When I discovered the leak the car was 1 day out of warranty. The dealership explained that it was not their problem. More