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Park Place Volvo Cars
Dallas, TX
686 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 686 reviews
October 02, 2018
Luxury Experience for a Luxury Car From the moment we walked in, it was a great experience. The team gave us space to look at the cars and then took a gentle approach with thoughtful qu From the moment we walked in, it was a great experience. The team gave us space to look at the cars and then took a gentle approach with thoughtful questions and thoughtful answers. Felt like an individual approach vs pushy sales with canned responses that we received at other dealerships we shopped in the process. Both Germaine and Leslie were professional and efficient and listened to my concerns, priorities, etc. when deciding on the best car for me and my family. More
by applemach
Employees Worked With
Germaine Ambres, Leslie Kuykendall, Kurt Rongey
September 26, 2018
Unsatisfied and struct with Volvo. Has no other option Hi, We have bought a Volvo XC60 from Park Place Volvo, Dallas recently. Sales persons Steve Lin and Ryan K are very helpful and closed the deal. I'm Hi, We have bought a Volvo XC60 from Park Place Volvo, Dallas recently. Sales persons Steve Lin and Ryan K are very helpful and closed the deal. I'm really disappointed that on the 3rd day of my purchase it has stopped in mid of the road, due to some technical issue, It has put me into danger, all of the sudden Power steering has been locked, ABS(Braking System) is locked and Engine got shut down. Even Hazards lights didn't work. Luckily nothing happened to anyone. Due to this issue as Volvo has replaced another car with an extra warranty, during this transition I was financially affected by my credit union due to interest rate hike. Informed it to park place and Volvo, I really feel bad on Volvo not even considering that customer is paying more due to the vehicle issue. Park Place Director Germaine tried to discuss with Volvo and help, but Volvo is not at all concerned. We are not satisfied with Volvo. We don't have any pleasure of driving the new Vehicle. We are very unhappy with the result and Volvo has no concern for Customer Satisfaction. I wouldn't suggest Volvo, due to lack of customer experience. More
by Madhav
Employees Worked With
Ryan K, Germaine Ambres, Steve Lin
September 26, 2018
My experience at Park Place Volvo The calm manner in which Brian Marsh took me through my options and helped me reach a decision on the car I bought was what sold me on my purchase. No The calm manner in which Brian Marsh took me through my options and helped me reach a decision on the car I bought was what sold me on my purchase. No pressure. Ready to answer all my questions. Excellent experience. More
by Alcuin
Employees Worked With
Brian Marsh
September 20, 2018
Slightly used vehicle purchase Was out of town and able to conduct business via email and have my purchase ready when I can back into town. Very responsive with good follow through. Was out of town and able to conduct business via email and have my purchase ready when I can back into town. Very responsive with good follow through. More
by Michael
Employees Worked With
Brian Marsh
September 19, 2018
Amazing customer service Worked with Laye and Scott for a pre-owned deal. Though we couldnt seal the deal they were very gracious and wonderful to deal with. Recommend them an Worked with Laye and Scott for a pre-owned deal. Though we couldnt seal the deal they were very gracious and wonderful to deal with. Recommend them any day. Manesh More
by Manesh
Employees Worked With
Scott Leflett, Laye Ndiaye
September 08, 2018
Excellent experience Brian started helping us in April before we turned in our leased vehicle. When it came time to get another car he made the whole experience pleasant Brian started helping us in April before we turned in our leased vehicle. When it came time to get another car he made the whole experience pleasant for us. More
by Kjemail
Employees Worked With
Brian Marsh
September 04, 2018
Awesome experience I happened to stop into Volvo to look at a crossover option and instantly fell in love with the XC40. Park Place went out of their way to track down t I happened to stop into Volvo to look at a crossover option and instantly fell in love with the XC40. Park Place went out of their way to track down the car I was looking for and made sure it got to the dealership in a timely fashion -- their communication was professional and extremely responsive. Jim, who was the salesperson who primarily assisted me, was incredibly friendly and hardworking. He worked VERY hard to make sure I got the car I was looking for and checked in with me whenever he had new information. I felt that I was well taken care of and would absolutely go back! More
by eichenholzk
Employees Worked With
Jim Birdsong
August 31, 2018
Mariette Picca I just purchased a used BMW X5, and the transaction went flawlessly. Marietta was fantastic to work with. She allowed me to take the vehicle to my ser I just purchased a used BMW X5, and the transaction went flawlessly. Marietta was fantastic to work with. She allowed me to take the vehicle to my service person for a pre-purchase inspection. We found something that I wanted corrected before purchasing. They took care of every issue. Very professional. A pleasure to work with. I would highly recommend working with her. Thanks More
by joe1234
Employees Worked With
Mariette Picca
August 31, 2018
Great experience! I appreciate Marrietta helping me get my dream car (a red Dodge Challenger R/T HEMI). Marrietta was personable yet professional. Thank you for the po I appreciate Marrietta helping me get my dream car (a red Dodge Challenger R/T HEMI). Marrietta was personable yet professional. Thank you for the positive experience. More
by 14Challenger
Employees Worked With
Mariette Picca
August 29, 2018
Easy and honest purchase ! My experience with Brian was excellent showed me the details and history of vehicle I was purchasing and very courteous! I Would Recommend this dealer My experience with Brian was excellent showed me the details and history of vehicle I was purchasing and very courteous! I Would Recommend this dealership to anyone looking for a safe history on a vehicle and honesty ! More
by Bry123
Employees Worked With
Brian Marsh
