Park Place Volvo Cars

Successful Purchase I don't live near the Dallas area, so my recent purchase had to be made over a long distance. Everything from considering the car's condition to fina I don't live near the Dallas area, so my recent purchase had to be made over a long distance. Everything from considering the car's condition to finalizing the purchase details had to be completed remotely. It's easy to provide good customer service when everything is practiced and simple. In this case, there were a few problems that crept into the situation that were not of anyone's making, but they were difficulties nonetheless. Mariette and the dealership behind her worked through the challenges and and provided an outcome that ensured everyone's satisfaction. I think that good customer service is that which arises when things are not perfect and when there are difficulties. Mariette was both professional and personable and worked very hard to make sure I was happy with my purchase and overall experience. Thank you Mariette! More

Superb service Great service. Saved several thousand dollars by buying from Park Place. Brian was a superior salesperson. I would recommend the dealer and Brian very Great service. Saved several thousand dollars by buying from Park Place. Brian was a superior salesperson. I would recommend the dealer and Brian very highly, in fact I have recommended that my daughter purchase a car there. I am very high on my whole experience with Park Place. More

Excellent Experience They did a great job getting back to me, first with Greta who fielded the initial online inquiry, then Trevor Williams to whom she turned over my inqu They did a great job getting back to me, first with Greta who fielded the initial online inquiry, then Trevor Williams to whom she turned over my inquiry after gathering a little data and he was able to provide preliminary deal numbers on my trade and purchase (a full formal financial sheet) then negotiate and follow up with a new one. They also provide up front an excellent full document package via email of photos, carfax, service history, and on-site vehicle inspection for the vehicle I was interested in. I'm 4 hours away, but they had a used vehicle I had been searching for and after the initial discussion over email I made the drive up on the weekend, they evaluated my trade in person, adjusted numbers as needed, and made the overall process quick and painless. I really appreciate it, as I've bought and sold numerous cars over the years and this experience was definitely in the top two that come to mind over the last 15 years. Also a special thanks to Germaine who was also involved once I was at the dealer. Note: Unlike most dealers, you do not get shuffled off to a finance closet to finish the deal and purchase. You work with the same sales representative at the same desk and they show you options on their computer screen and take any paperwork back to finance or managers for approval then bring everything to you which needs to be signed. They make it extra simple. More

EXCELLENT CUSTOMER SERVICE! I’m 20 years old and Anthony treated me with nothing but respect unlike car salesman I’ve dealt with in the past he actually seemed to take me very se I’m 20 years old and Anthony treated me with nothing but respect unlike car salesman I’ve dealt with in the past he actually seemed to take me very seriously! We test drive the car and he showed me everything the car had to offer which I loved by the way! Once we got back to his desk he showed me a clean carfax went over any other information I needed! IF ANYONE NEEDS TO BUY A CAR NEW OR USED I HIGHLY RECOMMEND ANTHONY! More

My purchasing experience at Park Place Volvo My sales person, Laye, was excellent from the time he first Introduced himself to my husband and myself and continued thru until we purchased the car My sales person, Laye, was excellent from the time he first Introduced himself to my husband and myself and continued thru until we purchased the car 2 days later. I could not have asked for a better experience. More

Test drove a Volvo Salesman Ryan was very pleasant, comfortable and honest. Manager Getmaine was also very pleasant. This is a Nice dealership to visit and was an exc Salesman Ryan was very pleasant, comfortable and honest. Manager Getmaine was also very pleasant. This is a Nice dealership to visit and was an excellent experience. More

Bought car, sold car Excellent, professional and courteous service from Brian all the way around. The purchase was seemless and without a hitch. The sale of my vehicle to Excellent, professional and courteous service from Brian all the way around. The purchase was seemless and without a hitch. The sale of my vehicle to Park Place was a breeze. Will definitely buy our next car from Brian! More

Painless process Ryan K. was helpful and efficient. I told him what I was looking to do, I did a quick test drive, and then he and I completed the eventual deal via e Ryan K. was helpful and efficient. I told him what I was looking to do, I did a quick test drive, and then he and I completed the eventual deal via email/phone. I simply dropped in and signed the paper work. More

Life long client This is the 4th Volvo I have purchased from Awan. I will keep coming back to him and so will my family! He is honest, direct and fair. Best I have This is the 4th Volvo I have purchased from Awan. I will keep coming back to him and so will my family! He is honest, direct and fair. Best I have ever worked with by far! More

Outstanding service from Kennith ! I dont normally write reviews but Kennith Fleeger worked with me on a vehicle from across the country and when we finalized the deal he personally dro I dont normally write reviews but Kennith Fleeger worked with me on a vehicle from across the country and when we finalized the deal he personally drove in my new car to the airport to pick me up. He was incredibly helpful during every step of the process. More importantly he made everything a breeze and I was out the door in a great car in about an hour. It was a pleasure doing business and I highly recommend Kennith to anyone. kt More