Parks Buick GMC Greenville

Very good at explaining everything about my truck, let me know everything I need to do for my service, good people know everything I need to do for my service, good people More

Parks service department has always been good to work with. They take the time to understand what I want done and make recommendations based on the vehicles mileage and condition. with. They take the time to understand what I want done and make recommendations based on the vehicles mileage and condition. More

Very friendly and easy to work with. Greeted right away upon arrival, checked out a couple of other items with my truck that were not apart of the original reason for stopping by. Very h Greeted right away upon arrival, checked out a couple of other items with my truck that were not apart of the original reason for stopping by. Very happy with Parks Buick GMC Service. More

Dent contractor very good. Parks has no follow up, call backs or updates. Frustrating to have to be calling and stopping by just to get info. Asked for a refund on a service go Parks has no follow up, call backs or updates. Frustrating to have to be calling and stopping by just to get info. Asked for a refund on a service gone bad and still waiting for my check. Caution! More

I had a great experience in purchasing my new vehicle at Parks Buick. Olivia Gray is a great customer service sales agent. She assisted me during my first purchase of my Buick enclave in 2021. I was fortun Parks Buick. Olivia Gray is a great customer service sales agent. She assisted me during my first purchase of my Buick enclave in 2021. I was fortunate enough to have her to be able to assist me during my second purchase of my 2023 Buick enclave she has a great asset to the company, I would highly recommend her for any other future customers. The finance manager and others were really nice during our visit. More

Service here is always good but this time the pickup process was especially frustrating and unprofessional. When I arrived to pick up my car one service manager was discussing an engine replacement with process was especially frustrating and unprofessional. When I arrived to pick up my car one service manager was discussing an engine replacement with a customer. Another service manager was standing there listening in. A third was staring at her computer screen. They all saw me, but no one made a move for almost five minutes to see what I needed. Not exactly what I would call "customer focused." More

Absolutely without a doubt the best of the very best ! I drove away with the feeling that I was the only person in the world Parks Buick GMC really cared about. I'm 71 years old and have never experienced I drove away with the feeling that I was the only person in the world Parks Buick GMC really cared about. I'm 71 years old and have never experienced such warm, loving and humble people at a business . Thank you for thinking of me. More

It was a great experience! Everything went smoothly and it was completed in a timely manner. Everything went smoothly and it was completed in a timely manner. More

Richard was a great service contact in service. He was great at keeping me posted on the service of my 2020 Encore GX. Unfortunately Parks has a “Miscellaneous” fee of $15 for every service i He was great at keeping me posted on the service of my 2020 Encore GX. Unfortunately Parks has a “Miscellaneous” fee of $15 for every service invoice. Frankly this is a garbage fee which is not advertised in the quotes for service. As an owner of 2 late model Buicks I will take my service elsewhere. This is a fee that has no justification and puts service folks and cashiers in a terrible position of trying to explain the unexplainable. Leadership of Parks need to own this and drop it! More

They helped me get a vehicle for my boyfriend work… they talked thru process, and we knew what happened next. We had a problem with the install but it was resolved shortly. They do help their customers. talked thru process, and we knew what happened next. We had a problem with the install but it was resolved shortly. They do help their customers. More