Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Parks Buick GMC Greenville
Greenville, SC
368 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 368 reviews
June 09, 2023
This unfortunately was my second disappointment with Parks GMC. First, the repair shop tried to convince my wife she needed to spend almost $700 to replace my back-up camera, $50 and a Youtube video I Parks GMC. First, the repair shop tried to convince my wife she needed to spend almost $700 to replace my back-up camera, $50 and a Youtube video I can do it in under 30 min... Then, I gave them a second chance when my 2017 Acadia Denali had an error message come up on our screen. We were advised what parts were needed to fix it but Parks did not have any of them available. Had to drive out to Spartanburg to get the parts from another dealership but still gave Parks the opportunity to fix it. It was a good thing we took our GMC Sierra Denali on our recent vacation because something was not done correctly on the Acadia and when my brother picked it up while we were gone and parked it in his garage, it leaked all of the new coolant all of his garage floor. I had to wait a half a day for a tow truck to come and pick it up from his house and was told I would be responsible for the tow and the rental car "IF" it was somehow my fault ? the car was fixed by the dealership and we were just given our car back and never told what the problem was but we knew it was an issue at the dealership because we were not charged for the tow or the rental car. I will say the individuals who greeted us at the dealership were super nice and very punctual but unfortunately I just can't trust the mechanics doing the work there. More
by JOHN.WODECKI
Verified CustomerEmployees Worked With
don't have that info
June 09, 2023
Car cut off 3 times in six miles on my way home. I repeatedly told the service person this was happening. She actually called me "hun" and told me they drove the car for 18 miles and found nothing w I repeatedly told the service person this was happening. She actually called me "hun" and told me they drove the car for 18 miles and found nothing wrong. IMPOSSIBLE!!! Now we've parked the car. What can we do with it cutting off every few miles? I called back and left a message. I never received a reply. The car was at the Service Center initially for 2 today's. Make it make sense!!! Poor customer service! And I have 25 years of automotive experience from an OEM! More
by SZACHERY45
Employees Worked With
One who calls people "hun"
June 08, 2023
Olivia and george are very nice including the manager as well They all helped me with everything I needed Everything was so smooth and simple I purchased a 2021 silverado trail boss im very happy Total well They all helped me with everything I needed Everything was so smooth and simple I purchased a 2021 silverado trail boss im very happy Totally recommend this dealership More
by califas1987
Employees Worked With
Olivia,George
June 08, 2023
A vehicle purchasing experience like no other. I had looked at vehicles on the websites and was about to give up. After visiting multiple dealers in the upstate and looking for a specific type of I had looked at vehicles on the websites and was about to give up. After visiting multiple dealers in the upstate and looking for a specific type of truck I found one at Parks. The staff was very helpful. The salespeople did a wonderful job showing me the truck and helping me set up the gauges. The office areas were very nice and the staff even offered me bottle water and a test drive of the truck which I refused. I had passed by Parks dealership and had never stopped in. The only stop that I made was to look at the AT4 trucks and found one on the first visit. More
by cwilson110
Employees Worked With
Terry and Lyn as well as names that I don’t Remember
