Parks Buick GMC Greenville

After telling the person that I was going to wait for my oil change service I arrived at my appointment time only to be told that it would be three or more hours before it would be finished. This is the my oil change service I arrived at my appointment time only to be told that it would be three or more hours before it would be finished. This is the second time since change of ownership of this dealer that the service department has really disappointed in their service. After dealing with this previous dealer for over thirty years with out any problems this owner has repeatedly let me down. I will start looking for other options for service. More

Very nice, knowledgeable, and explained everything. When the work was not done to my satisfaction the first time, they made it right. When the work was not done to my satisfaction the first time, they made it right. More

I compared 5 dealerships when considering my purchase of the gmc canyon denali. Nina from day 1 was the most upfront and helpful sales person I dealt with. She understood that I did not want any dealer ad the gmc canyon denali. Nina from day 1 was the most upfront and helpful sales person I dealt with. She understood that I did not want any dealer addon's and made sure that the vehicle I wanted was the vehicle I received. Nina gets a 10 out of 10 from my. The rest of the staff at Parks was terrific again no nonsense and no pressure just pure professionalism. My purchase was top notch and I will highly recommend Parks to anyone I can. Sincerely Rod More

Parks Buick GMC has been a trusted dealer for our family for years. Great service! for years. Great service! More

First time at the dealership and they made me feel like a part of the family. Very easy experience and we felt really comfortable. Thank you all for your help. part of the family. Very easy experience and we felt really comfortable. Thank you all for your help. More

Danielle was amazing and helpful! I really enjoyed my experience at Parks GMC getting my oil changed. I really enjoyed my experience at Parks GMC getting my oil changed. More

Every time I schedule a visit on line I get a call back telling me that visit cannot be honored. This has happened 4-5 times now. Then I have to go through a service tech calling me and setting up a servi telling me that visit cannot be honored. This has happened 4-5 times now. Then I have to go through a service tech calling me and setting up a service call 2 weeks out from the date available on line. This visit in question was to be a waiting visitor, I get there and was told it’s a drop off , I’m like ok I’m waiting. Luckily the service was completed in a little over an hour Need to get the scheduling right. If there are no appointments then they need to blocked on line - not have two different appointment books one for online to look hood for the business then the real one in house More

Very friendly and helpful. They did an amazing job on my paint and finish, and detailed the car beautifully. Job well done! They did an amazing job on my paint and finish, and detailed the car beautifully. Job well done! More

I had some early problems with the time taking to repair my Van but Shane realized it and went above and beyond to satisfy me which lead me to the 5star rating my Van but Shane realized it and went above and beyond to satisfy me which lead me to the 5star rating More

Very amazing and very detailed. Customer service was great the shuttle service and the driver beyond great Customer service was great the shuttle service and the driver beyond great More