Parks Chrysler Dodge Jeep Ram Gastonia

Friendly and helpful staff. The wait could have been better , however overall experience was good The wait could have been better , however overall experience was good More

Great experience overall! Communication and follow up were exceptional throughout the whole process. This entire team helped to ensure my satisfaction! Communication and follow up were exceptional throughout the whole process. This entire team helped to ensure my satisfaction! More

Had a great experience with everyone at the dealership and will definitely be back. Thanks to everyone and will definitely be back. Thanks to everyone More

We ended up needing to spend thousands on repairs to my Jeep, which is not something we was ever prepared for. We were really nervous taking it to the dealership fearing the thought of paying a lot more th Jeep, which is not something we was ever prepared for. We were really nervous taking it to the dealership fearing the thought of paying a lot more than at an independent shop, but we wanted it done right and we so glad we did. Anabell really came through for us, setting us at ease from day one and keeping us in the loop along the way. She helped us get everything we needed done at a very reasonable price and gave us confidence to trust Gastonia CDJR as our go-to dealer for repairs and vehicles. After the repairs, our Jeep drove like it was brand new! So glad we went this route. Thanks, Anabell! More

Everyone was very helpful, and very friendly. . we had a excellent experience. I love my new Compass! . we had a excellent experience. I love my new Compass! More

Nice, clean waiting area but I really wish I could see the work being done on my car while I'm waiting. the work being done on my car while I'm waiting. More

Sold my brand new challenger because they couldn't figure out my drive line knocking issues. Replaced the differential after 9000 miles and still nothing. Sold my car to kia and bought a brand new stinger an out my drive line knocking issues. Replaced the differential after 9000 miles and still nothing. Sold my car to kia and bought a brand new stinger and never looked back. I took my challenger to dodge maybe 6 or more times and was always told nothings wrong or it's a normal noise. I buy brand new for piece of mind, hence the warranty. More

Overall not a bad experience. Not much communication unless I initiated it. Would have been nice to get a weekly status update since it took 3 weeks to repair. Not much communication unless I initiated it. Would have been nice to get a weekly status update since it took 3 weeks to repair. More

I had a warranty repair on my sunroof that took 3 weeks for the part to arrive. Van keep me updated on that status. They were also able to provide me with a vehicle to drive while mine was in the shop. for the part to arrive. Van keep me updated on that status. They were also able to provide me with a vehicle to drive while mine was in the shop. More

Please stop hassling people over this survey! !! Service was great but the relentlessness about this surgery is ridiculous !! Service was great but the relentlessness about this surgery is ridiculous More