Parks Chrysler Dodge Jeep Ram Space Coast

On 4/27/23 I wasted my time driving an hour to look at a 21 Grand Cherokee that I found on thier web site the night before. Thier web site showed a price of $38,111 minus $4,383 in discounts for a selling p 21 Grand Cherokee that I found on thier web site the night before. Thier web site showed a price of $38,111 minus $4,383 in discounts for a selling price of $33,727. While test driving the vehicle the Salesman mentioined a "Parks Plus" protection package that they add to each vehicle. The additonal cost of this is $2995. I told the Salesman that there was no way I would consider paying for something that should be offered as an option at the time of the sale, not just added to boost their profit on a vehicle. Upon returning to the Showroom the Salesman aquired cost figures for the vehicle, which included this "Parks Plus" fee. I again told him that there was no way I would ever consider paying for such a thing, and made an offer minus that fee. He then went to his Manager with that. The Sales Manager then came over and tried to justify the added cost, saying we lower our prices to draw people in. I stated to him that if the "Parks Plus" plan was charged to the vehicle it should be reflected on the web site as such. He stated that it is shown in the description box. I said to him show me the the figure ($2995) not wording saying you charge it. He still attempted to justify the $2995 fee, of which most of the things that were within the package were of little value, IE Rain replellant (wax) Headlight protection (rainx) door edge and cup guards (?) AC refresh recommended twice a year (Never heard of such a thing in 60 yrs of driving). So if you don't mind paying an additional $2995 for something that adds no value gladly pay it. However you should relize the only ones that benifit from this, is the Dealer getting an additonal $2995. Just before I left I stated to the Manager that this tactic is just a bait and switch scheme to raise thier profits. More

Every experience with a dealership is the attitude, Mine, and the Agent we deal with. I was so surprised being new to this area in Florida that the people are so friendly and helpful. Our sales Rep D Mine, and the Agent we deal with. I was so surprised being new to this area in Florida that the people are so friendly and helpful. Our sales Rep Dale met us with a big umbrella as a rain storm passed by in August 2022, There was no pressure, shared what was available to meet our request. I went in with no expectations or maybe undo pressure but I got excellent assistance, from all the people and we were able to make a deal and love the car and experience. Thank you Dale for Great Service and being friendly. H and R, Davis More

Maybe it's just the salesman that I got, but this place is awful. High pressure sales tactics, and blowing up your phone for weeks after you leave if you don't buy. Very unprofessional, and honestly their is awful. High pressure sales tactics, and blowing up your phone for weeks after you leave if you don't buy. Very unprofessional, and honestly their prices were higher than other dealerships, at least on the used cars. More

very pleased with customer service always ready to answer your questions we have purchased both used and new vehicles. Bert and Denise were really helpful your questions we have purchased both used and new vehicles. Bert and Denise were really helpful More

Great company! I can't recommend them enough. I live in Orlando and I wouldn't go anywhere else for purchasing a new car. Very happy and will definitely refer others to this dealership Orlando and I wouldn't go anywhere else for purchasing a new car. Very happy and will definitely refer others to this dealership More

This is one of the best dealerships I have visited. I bought my Jeep Grand Cherokee X the day I went to look at it. The salesman Ed sent me pictures before my arrival. They had the Jeep ready for me t bought my Jeep Grand Cherokee X the day I went to look at it. The salesman Ed sent me pictures before my arrival. They had the Jeep ready for me to drive and I loved it so much I bought it. The entire staff is friendly and welcoming. The sales manager answered all my questions . The service department is the best also. I am very pleased I bought my Jeep here! More

When you go there make sure you ask for Tommy he will help you get into the car you want and will go the mile help you get into the car you want and will go the mile More

Professional and conscientious dealer. Interested in what you want, not what is on the lot. Great customer service, Tommy, Denise, and Laura.Great dealer delivery. you want, not what is on the lot. Great customer service, Tommy, Denise, and Laura.Great dealer delivery. More

Picked up my 2021 Ram Limited today. Denise, Burt & Adam made the experience a pleasant one. Promises were kept & prices quoted were honored . Quite pleased. made the experience a pleasant one. Promises were kept & prices quoted were honored . Quite pleased. More

Dayle and Matthew were great. Great deal on my new Ram 2500. They did a great job and were friendly and knowledgeable. They made it easy 2500. They did a great job and were friendly and knowledgeable. They made it easy More