Parks Chrysler Dodge Jeep Ram Space Coast

Put a deposit down on a vehicle as we live over 2 hours from this dealership and they had a Jeep I really wanted. My Jeep was totaled by a drunk driver and we spoke with Adam who got everything together fo from this dealership and they had a Jeep I really wanted. My Jeep was totaled by a drunk driver and we spoke with Adam who got everything together for us to just come in and purchase it once the insurance money came in. He said it would be held for us and he worked with the insurances before and it wasn’t a problem to wait a week or two. It hasn’t even been one week yet and we called to let them know we would have the money and wanted to schedule a time to pick up the Jeep and THEY SOLD IT!! I can’t believe the lies they told and held my money (still have my money) not in good faith as they had no plans to keep the vehicle for me that I was in the process of purchasing. Way to kick a person when they are already down. How completely inconsiderate of this dealership and sneaky to take someone’s money and lie to them. They never even called to say they sold it, I only know because I called them to schedule the time to pick it up. The sales person I was working with even contacted me two days ago to check in and said nothing about how they were selling it or no longer holding it. Why take someone’s money and lie? I highly do NOT recommend this business! More

Buyer beware of $2995 upcharge on all vehicles from list price. "Parks plus" upcharge adds little value and is non-negotiable. Dealership admits to using it as a tactic to bring in customers by lowering the price. "Parks plus" upcharge adds little value and is non-negotiable. Dealership admits to using it as a tactic to bring in customers by lowering the list price. Denise was very friendly and helpful. Do not waste your time here. More

Only good thing is the mechanics, sercice Manager is a BSer, pretends to know issues, cares only about money, NOT YOU, your vehicle, or relationship tou have had. AVOID AT ALL COSTS, warranty or not. BSer, pretends to know issues, cares only about money, NOT YOU, your vehicle, or relationship tou have had. AVOID AT ALL COSTS, warranty or not. More

On 4/27/23 I wasted my time driving an hour to look at a 21 Grand Cherokee that I found on thier web site the night before. Thier web site showed a price of $38,111 minus $4,383 in discounts for a selling p 21 Grand Cherokee that I found on thier web site the night before. Thier web site showed a price of $38,111 minus $4,383 in discounts for a selling price of $33,727. While test driving the vehicle the Salesman mentioined a "Parks Plus" protection package that they add to each vehicle. The additonal cost of this is $2995. I told the Salesman that there was no way I would consider paying for something that should be offered as an option at the time of the sale, not just added to boost their profit on a vehicle. Upon returning to the Showroom the Salesman aquired cost figures for the vehicle, which included this "Parks Plus" fee. I again told him that there was no way I would ever consider paying for such a thing, and made an offer minus that fee. He then went to his Manager with that. The Sales Manager then came over and tried to justify the added cost, saying we lower our prices to draw people in. I stated to him that if the "Parks Plus" plan was charged to the vehicle it should be reflected on the web site as such. He stated that it is shown in the description box. I said to him show me the the figure ($2995) not wording saying you charge it. He still attempted to justify the $2995 fee, of which most of the things that were within the package were of little value, IE Rain replellant (wax) Headlight protection (rainx) door edge and cup guards (?) AC refresh recommended twice a year (Never heard of such a thing in 60 yrs of driving). So if you don't mind paying an additional $2995 for something that adds no value gladly pay it. However you should relize the only ones that benifit from this, is the Dealer getting an additonal $2995. Just before I left I stated to the Manager that this tactic is just a bait and switch scheme to raise thier profits. More

Every experience with a dealership is the attitude, Mine, and the Agent we deal with. I was so surprised being new to this area in Florida that the people are so friendly and helpful. Our sales Rep D Mine, and the Agent we deal with. I was so surprised being new to this area in Florida that the people are so friendly and helpful. Our sales Rep Dale met us with a big umbrella as a rain storm passed by in August 2022, There was no pressure, shared what was available to meet our request. I went in with no expectations or maybe undo pressure but I got excellent assistance, from all the people and we were able to make a deal and love the car and experience. Thank you Dale for Great Service and being friendly. H and R, Davis More

Maybe it's just the salesman that I got, but this place is awful. High pressure sales tactics, and blowing up your phone for weeks after you leave if you don't buy. Very unprofessional, and honestly their is awful. High pressure sales tactics, and blowing up your phone for weeks after you leave if you don't buy. Very unprofessional, and honestly their prices were higher than other dealerships, at least on the used cars. More

very pleased with customer service always ready to answer your questions we have purchased both used and new vehicles. Bert and Denise were really helpful your questions we have purchased both used and new vehicles. Bert and Denise were really helpful More

Great company! I can't recommend them enough. I live in Orlando and I wouldn't go anywhere else for purchasing a new car. Very happy and will definitely refer others to this dealership Orlando and I wouldn't go anywhere else for purchasing a new car. Very happy and will definitely refer others to this dealership More

This is one of the best dealerships I have visited. I bought my Jeep Grand Cherokee X the day I went to look at it. The salesman Ed sent me pictures before my arrival. They had the Jeep ready for me t bought my Jeep Grand Cherokee X the day I went to look at it. The salesman Ed sent me pictures before my arrival. They had the Jeep ready for me to drive and I loved it so much I bought it. The entire staff is friendly and welcoming. The sales manager answered all my questions . The service department is the best also. I am very pleased I bought my Jeep here! More

When you go there make sure you ask for Tommy he will help you get into the car you want and will go the mile help you get into the car you want and will go the mile More