Parks Chrysler Dodge Jeep Ram Space Coast

Tommy is a great salesman! He found several Dodge Ram Trucks in our price range with the equipment we wanted on it. He was very knowledgeable of the Dodge Ram trucks and explained all the gadgets to us. Trucks in our price range with the equipment we wanted on it. He was very knowledgeable of the Dodge Ram trucks and explained all the gadgets to us. The best vehicle buying experience we have ever had! If we ever need another vehicle we would definitely go to your dealership and see Tommy again. Once again we want to thank Tommy for his patience and help in finding our new truck! More

Great place until they have your money...Horrible Great place until they have your money... Horrible service department, excuses...computer is down, software isn't working properly, the mechanic isn' Great place until they have your money... Horrible service department, excuses...computer is down, software isn't working properly, the mechanic isn't here today and more excuses.. . Less than 20,000 miles (2016 Jeep Patriot)and already had to replace 4 sensors, Asked about service bulletins on our vehicle and got a blank look... Service manager seriously defient in vehicle knowledge... We will Not be buying another New vehicle from these scam artists. Beware....Do Not spend any money at this establishment. More

Buyer beware!! I can not believe this is a real Jeep dealership! These guys are very nice, until you purchase the vehicle. Situation: While purchasing the vehicl I can not believe this is a real Jeep dealership! These guys are very nice, until you purchase the vehicle. Situation: While purchasing the vehicle the check tire light was on, I was told it’s “probably just a little low tire pressure”. Three days later I took it to tire kingdom and it was actually a broken sensor.. I let the sales team know and “the car is sold as is” aka broken! Cost: about $200. Since the purchase (2 months) I’ve been waiting on a wheel lock (which was in my purchase contract for them to give me) so I can change these dry rotted tires that are a day away from exploding and leaving me stranded on the side of the road.. wait, that’s today!! I was stranded on the side of the road while going to work with locked wheels because this Jeep dealership didn’t want to give me a wheel lock key after two months.. which was in my contract! And don’t tell me they were on “back order”, I called the company and they haven’t been on back order for “weeks”. Cost of breaking old wheel locks off: $40. Cost of new wheel locks: $65. Total cost before all four brand new tires: $305!!! I’m disappointed in this “Jeep” dealership because even after they sold me a car with a broken wheel sensor I gave multiple price effective opportunities to get my wheels off and for me to pay for new tires. I even told their sales manager and he brushed me off. Way to take care of your customers guys! More

a place you want to buy a car From RJ to Chris the salesmen,and the Sales Mgralso the Finace Man was just very professional and made my wife and myself just very confident and at From RJ to Chris the salesmen,and the Sales Mgralso the Finace Man was just very professional and made my wife and myself just very confident and at ease with our purchase no pressure and a pleasure. More

Travelling Emergency We were making a road trip from Texas into Florida when the electrical throttle on our Jeep Compass gave out on the way back to Texas. We called this We were making a road trip from Texas into Florida when the electrical throttle on our Jeep Compass gave out on the way back to Texas. We called this dealership while waiting on our tow. When we got to the shop, Justin remembered my phone call and set my husband at ease. Even though we got there late, they really helped us to the max. They provided us a loner so we could find lodging. And before we left, they told us the problem, cost to fix, and that it would be ready the morning of the next day. The next day, after leaving a little way down the road, we noticed a hesitation that had us concerned, so we turned around and went back. Justin immediately took the vehicle on a test drive. He was honest, and said he felt it, too. He pulled the vehicle into the garage and took out a spark plug. He showed us what had him concerned, we took his recommendation, and within 10 minutes the spark plugs were changed. Problem solved! No more issues with this on our long way back to Texas. Also, they assured us there is a 2 year warranty at any Jeep dealership on parts and service. Even a dealership in Texas! This is the most honest and genuine dealership we've ever dealt with. More

Spot delivery scam Was told I was approved, traded my car in, only to receive a phone call from there 7 days later saying the deal fell through, to come back to dealersh Was told I was approved, traded my car in, only to receive a phone call from there 7 days later saying the deal fell through, to come back to dealership ASAP . They pushed another contract on me. I said no, just give me my trade in back. They wouldn’t do it. So I lost my extended warranty, interest rate went way up. Very dishonest in my opinion. This was my third new-car purchase at this location. No problem when it was Titusville Jeep Dodge. But this Parks has taken over and it was a very bad experience. Beware. More

Emergency Service We were on a trip to Port St Lucie to see the Met's Spring Training Field.On the way my 2009 Jeep Grand Cherekoee broke down. Towed to Parks Dodge. We We were on a trip to Port St Lucie to see the Met's Spring Training Field.On the way my 2009 Jeep Grand Cherekoee broke down. Towed to Parks Dodge. We needed an engine replacement. I had to return to NC and we dealt with service department via telephone. They were very polite, professional and had patience with my constant telephone calls. We picked the Jeep up and drove it home. The service technician did an amazing job. Thank again, More

Awesome staff, great deals fantastic service dept. Bought 2 new vehicles a Jeep compass and a ram truck,the Ram truck was exactly what I wanted and at a great price, service dept is accommodating and v Bought 2 new vehicles a Jeep compass and a ram truck,the Ram truck was exactly what I wanted and at a great price, service dept is accommodating and very efficient More

Unless in there favor service is lousy Had a similar purchase path as the prior poster but in my case there was miscommunication between sales and the actual car when arrived at home and lo Had a similar purchase path as the prior poster but in my case there was miscommunication between sales and the actual car when arrived at home and looked closer. I discussed with a SM the next day and they allowed the return, less a nominal processing fee, but then to get my money back took almost 3 weeks. I called several times, left several messages, etc, to determine the refund status and continuously got "let me check and will call yo back," never did. Finally got a "was taken to the PO yesterday, a holiday, it arrived today. Bottom line, make sure the vehicle is exactly what you want else a nightmare More

Felt very misled I called the dealership several times to discuss a 2016 Dodge Durango Limited that they had for sale. I talked with Dominique who was very nice. She r I called the dealership several times to discuss a 2016 Dodge Durango Limited that they had for sale. I talked with Dominique who was very nice. She referred me to Tyler. I was satisified with the price of their vehicle, however my main concern was our trade. I told Tyler that I had been offered $9400 for my trade (2012 Dodge Durango Crew) from other dealerships which I felt was totally unacceptable. Another sales representative called me back and I told him that $9400 was unacceptable and I was looking to get $12,000 for my trade. He said, "we could almost definitely do that. I am pretty sure we could do that. For your vehicle we could do that. It doesn't sound bad at all." He led me to believe that this was very possible. Not a problem. The reason why I wanted to get this settled was because we live 2 and 3/4 hours away on the west coast of FL. After these assurances that it was "doable", we decided to drive 2 and 3/4 hours to Titusville. After we looked over the car and took a test drive, we went inside to discuss the deal with Lee, the owner. He was also going to determine what our trade would be. As far as we know, he never even looked at the car. It was not taken for a test drive. He proceeded to offer us just under $9400 which was the same as the Blue Book value. Our whole point was that the Kelly Blue Book value was unacceptable to us as I had discussed with several representatives over the phone. Everyone, including Lee, were very nice and polite, but we were very frustrated that we drove 2 and 3/4 hours to get the same offer that I told them we would not accept when discussed over the phone. It was a complete waste of time. On the way home, we stopped at a Chevy dealership who offered us thousands more for our trade, so we made a deal with them for a Dodge Durango Limited. More