Parks Ford Hendersonville

Great sale and finance department. Oscar and the gang where Great and knowledgeable. Than you Oscar and the gang where Great and knowledgeable. Than you More

Service was made by appointment. Appointment was on time.Service was completed in a very reasonable time.Excellent service. Appointment was on time.Service was completed in a very reasonable time.Excellent service. More

Service Dept doesn't return calls. Doesn't discuss charges in advance. I was on the phone with them before the car had to be towed over and they didn't mention a charge. Called after i Doesn't discuss charges in advance. I was on the phone with them before the car had to be towed over and they didn't mention a charge. Called after it arrived. Nothing. Called to find out diagnosis (more cost than car is worth) and nothing said about a charge. I've spoken with people twice about having car picked up. Nothing. Arranged a tow this morning and called them again. No charge. Tow driver arrives, waiting to pick up the car, and they call to tell me they can't release the car without payment. What Payment? Pay, or lose the tow and pay the driver for another trip. Feels like extortion and/or incompetence. More

Clayton in Service was Extremely professional, courteous and communicated throughout the repairs and had my car finished earlier than expected. By far the easiest car repair transaction ever! and communicated throughout the repairs and had my car finished earlier than expected. By far the easiest car repair transaction ever! More

My first time at Parks…Service was excellent. Friendly, caring and diligent. Thank you Rob. Friendly, caring and diligent. Thank you Rob. More

Very helpful and got me into a truck without any issues and was easy to work with. and was easy to work with. More

First experience with dealership service center since becoming Parks ford. Service center was informative and courteous. becoming Parks ford. Service center was informative and courteous. More

I didn't qualify for most of the advertised rebates. I feel I paid as much for the 2024 demo truck as I would have for a brand new 2025. I really like the truck but I was a dumb xxx sucker. My $8000 I feel I paid as much for the 2024 demo truck as I would have for a brand new 2025. I really like the truck but I was a dumb xxx sucker. My $8000.00 down payment seem to have dissolved in the deal. I financed $56,000 after a couple rebates and my down payment. I have a perfect credit score. My interest rate with one bank was over 8%. I asked about a lease, but was not shown my options. I asked for weather tech type floor mats. I got two well worn ones thrown in. All 4 tires had low air when I got home. Again looking back it was a big mistake buying from this dealer. More

I had been searching for an SUV either Ford Explorer, or the Jeep grand Cherokee for sometime. Had seen a Jeep in Hendersonville, but it was very expensive loaded and had everything I liked. By coincidence the Jeep grand Cherokee for sometime. Had seen a Jeep in Hendersonville, but it was very expensive loaded and had everything I liked. By coincidence Parks Ford was next-door. Looking through their inventory on a Sunday, I found the Ford Explorer that had everything I wanted. I went in on Monday morning and we had a deal within three hours. Not pushy, Of course, ready to make a deal, but they worked with me. I left that day with the car I wanted at a much better price than the jeep with the same features. More

Communication skills from 1st phone call to meeting service attendant topical transaction, terrible, repair fine, if really interested you may call me service attendant topical transaction, terrible, repair fine, if really interested you may call me More