Parks Ford Hendersonville

Pleasant experience from making the appointment to picking up the car. Michael was very nice and communicated each step of the way. Everyone there was polite and very knowledgeable picking up the car. Michael was very nice and communicated each step of the way. Everyone there was polite and very knowledgeable More

Happy with the service person I worked with. But the price is had to play to just have them tell me what's wrong with my truck was I thought was very high. 1413.00 to tell me I needed a new engi But the price is had to play to just have them tell me what's wrong with my truck was I thought was very high. 1413.00 to tell me I needed a new engine. Then 17k for a new engine. Just my opinion. Not happy. More

I have bought two vehicles from Parks Ford because I can trust the salesman, Tim Karr, to get me the best deal possible. Both cars are/were excellent with no issues. The employees are always helpful and cou trust the salesman, Tim Karr, to get me the best deal possible. Both cars are/were excellent with no issues. The employees are always helpful and courteous, knowledgeable and nice. The Service Department is great! Fast, thorough and reliable. I will definitely do business with them again! More

We purchased a car at a dealership who didn't specialize in repair of Ford Explorers but provided a warranty. We contacted Parks Ford and they immediately accepted the repair request. Due to hold ups with t in repair of Ford Explorers but provided a warranty. We contacted Parks Ford and they immediately accepted the repair request. Due to hold ups with the warranty company, repair took a little extra time but the communication with Clay, the service manager there, was amazing! He consistently contacted me to update on the repair status. He showed genuine concern and I feel he went above and beyond to make our repair experience the best! If we purchase another vehicle, I feel sure Parks Ford of Hendersonville is where we will go to do so. All contact made with all staff was remarkable and appreciated! More

Lied to customer in service department. Was told I put DEF in fuel tank. I argued and told them no way. After insurance verified from drawing a sample of fluid. They found it was excess w Was told I put DEF in fuel tank. I argued and told them no way. After insurance verified from drawing a sample of fluid. They found it was excess water in fuel, not Def. Charged me approximately $14,000 for repair. This tells me that this service department can not be trusted for their service department. Since I have traded the truck for a 2500 duramax chevy. More

I bought this vehicle 7 years ago and they have done all service and maintenance in a reasonable time and have had no issues. service and maintenance in a reasonable time and have had no issues. More

I've had only great experiences here! The service folks are honest about the time it might take and are always friendly. I had Clay last time and he did a great job! The service folks are honest about the time it might take and are always friendly. I had Clay last time and he did a great job! More

Helped me find a car that fit all my parameters at a price I could live with. price I could live with. More

They were very responsive to my phone calls kept, kept informed of where they were at and cost. Knowledge, friendly, good dealership. informed of where they were at and cost. Knowledge, friendly, good dealership. More

Kolby provided the type of service you’d hope for when visiting a dealership for service. Immaculate visiting a dealership for service. Immaculate More