Parks Ford of Wesley Chapel - Service Center

This particular Ford dealer consistently services me with the best service I’ve ever had! The staff works as an excellent team that is well oiled, and their communication is seamless. My car is routinely b the best service I’ve ever had! The staff works as an excellent team that is well oiled, and their communication is seamless. My car is routinely brought to my home after it is serviced. The service is stellar because they are: respectful, efficient, and professional. More

Parks Ford is always a pleasure to visit. The employees are all very welcoming and are ready when arriving. The area to wait is comfortable and the extra is the refrigerator filled with an a The employees are all very welcoming and are ready when arriving. The area to wait is comfortable and the extra is the refrigerator filled with an assortment of drinks, along with a fancy coffee assortment option. More

The Service Department at Parks Ford is trying to screw me big time on a repair. Told me I had to have an engine replaced on a 2018 Ford Escape to fix a problem. COST IS $21,114 DOLLARS!!!!! What idiots wo me big time on a repair. Told me I had to have an engine replaced on a 2018 Ford Escape to fix a problem. COST IS $21,114 DOLLARS!!!!! What idiots would send that message to a long time customer!!!?? Morons.. The car is only worth 8K at the most. Avoid this dealership! More

Ricky is an asset to the Ford company offering the highest level of professionalism and service highest level of professionalism and service More

Thank you for an excellent service! Definitely bringing my vehicle back. The driver who picked up and dropped off my vehicle were nice and friendly. Definitely bringing my vehicle back. The driver who picked up and dropped off my vehicle were nice and friendly. More

Ricky Rodriguez, from the Service Department, provided outstanding customer service, and Gustavo, from Enterprise, also provided outstanding customer service. Thank you! outstanding customer service, and Gustavo, from Enterprise, also provided outstanding customer service. Thank you! More

Bad customer service. No attention to detail. I had to return several times to get my transmission fix properly. I also lost my engine because they did not change out my s No attention to detail. I had to return several times to get my transmission fix properly. I also lost my engine because they did not change out my spark plugs in a timely fashion. I bought my vehicle from them , I have only serviced it ever with them, I bought an extended warranty, and every time they recommended that I do an important service to my vehicle. I always approved it. More

Carlos helped me get my tail light replaced. I went in for my appointment and told it’ll take one to two hours. He had my vehicle done in less than 30 minutes and great customer service. I went in for my appointment and told it’ll take one to two hours. He had my vehicle done in less than 30 minutes and great customer service. More

Marc and the team did a great job! Marc should get a raise! Atta got to you all. Marc should get a raise! Atta got to you all. More

Loved the convenience of mobile service! On time and great customer service. We will use this again On time and great customer service. We will use this again More