Parks Ford of Wesley Chapel - Service Center

The Service Department at Parks Ford is trying to screw me big time on a repair. Told me I had to have an engine replaced on a 2018 Ford Escape to fix a problem. COST IS $21,114 DOLLARS!!!!! What idiots wo me big time on a repair. Told me I had to have an engine replaced on a 2018 Ford Escape to fix a problem. COST IS $21,114 DOLLARS!!!!! What idiots would send that message to a long time customer!!!?? Morons.. The car is only worth 8K at the most. Avoid this dealership! More

Ricky is an asset to the Ford company offering the highest level of professionalism and service highest level of professionalism and service More

Thank you for an excellent service! Definitely bringing my vehicle back. The driver who picked up and dropped off my vehicle were nice and friendly. Definitely bringing my vehicle back. The driver who picked up and dropped off my vehicle were nice and friendly. More

Ricky Rodriguez, from the Service Department, provided outstanding customer service, and Gustavo, from Enterprise, also provided outstanding customer service. Thank you! outstanding customer service, and Gustavo, from Enterprise, also provided outstanding customer service. Thank you! More

Bad customer service. No attention to detail. I had to return several times to get my transmission fix properly. I also lost my engine because they did not change out my s No attention to detail. I had to return several times to get my transmission fix properly. I also lost my engine because they did not change out my spark plugs in a timely fashion. I bought my vehicle from them , I have only serviced it ever with them, I bought an extended warranty, and every time they recommended that I do an important service to my vehicle. I always approved it. More

Carlos helped me get my tail light replaced. I went in for my appointment and told it’ll take one to two hours. He had my vehicle done in less than 30 minutes and great customer service. I went in for my appointment and told it’ll take one to two hours. He had my vehicle done in less than 30 minutes and great customer service. More

Marc and the team did a great job! Marc should get a raise! Atta got to you all. Marc should get a raise! Atta got to you all. More

Loved the convenience of mobile service! On time and great customer service. We will use this again On time and great customer service. We will use this again More

The attention to customer service provided by Alex at the Service Department is one of the reasons I will be purchasing my next vehicle at Parks Ford. Service Department is one of the reasons I will be purchasing my next vehicle at Parks Ford. More

John Kidd at Parks ford was excellent he save me on a road trip when I got a flat right at the exit to the dealership, I brought the service department my rum and deflated tire at 5:50pm and they closed road trip when I got a flat right at the exit to the dealership, I brought the service department my rum and deflated tire at 5:50pm and they closed at 6, he was able to get my tire repaired and me on my merry way in minutes! I am incredibly grateful for this dealership! More