Parks Ford of Wesley Chapel - Service Center

Second time dealing with these people. Screw job both times. Hidden fees at purchase I had to have removed. Now took car in for service, tried to charge me 9000 for new transmission, need Screw job both times. Hidden fees at purchase I had to have removed. Now took car in for service, tried to charge me 9000 for new transmission, need a torque converter. $1200 repair. Charged me $600 to plug a diagnostic tool into my cars port and took 4 days to do it. Would NOT recommend having service here. More

Service department is very helpful and thorough. Timely appointments and good communication. They got me in and out in a timely fashion. Timely appointments and good communication. They got me in and out in a timely fashion. More

Excellent customer service, empoyees are very polite. The place is always clean and services provided in a timely manner. The place is always clean and services provided in a timely manner. More

Cynthia always looks after my requests for service and never have complaints they are great never have complaints they are great More

Have to change my mind about Parks Ford because Destin the service manager went above and beyond to make sure all the mistakes were corrected promptly. the service manager went above and beyond to make sure all the mistakes were corrected promptly. More

They are quite efficient and easy to deal with from the setting of an appointment to communicating with me about the service on my vehicle. setting of an appointment to communicating with me about the service on my vehicle. More

Ms. Tara and her team are very Professional, caring and courteous. I enjoyed the comforting atmosphere of the lounge area it is very inviting. courteous. I enjoyed the comforting atmosphere of the lounge area it is very inviting. More

Customer service is the reason I continually go to parks for all my service needs! for all my service needs! More

Marc in the service department is awesome and has taken good care of my car good care of my car More