Parks Ford of Wesley Chapel - Service Center

I had a mobile truck come to my residence for a full service pull change. The technician was excellent and explained everything that was done. He did not try to sell me any additional services. He talke service pull change. The technician was excellent and explained everything that was done. He did not try to sell me any additional services. He talked to me about a possuble recall. He was punctual and courteous. I would definitely use this service method again. More

Hannah checked on us after the service to make sure everything was satisfactory. Nice lady, everything was satisfactory. Nice lady, More

Service is great. Staff helpful answering questions. Loved that they delivered my vehicle to my home. Staff helpful answering questions. Loved that they delivered my vehicle to my home. More

Friendly courteous service, performed quickly, with great communication, plus the waiting area was clean and comfortable. Parks Ford did a great job! communication, plus the waiting area was clean and comfortable. Parks Ford did a great job! More

We have always experienced great service here and their staff are amazing - -highly recommended !! Yes staff are amazing - -highly recommended !! Yes More

I wanted to take a few minutes out of my day to recognize Marc Calo in the service dept. for his interaction with me at Parks Ford service. I was not having a good experience and called in to get an update. Marc Calo in the service dept. for his interaction with me at Parks Ford service. I was not having a good experience and called in to get an update. Marc was the lucky one to hear my frustration with how things were going, and he jumped right in to help, He was polite , helpful, and professional. I was not his issue buy he went above and beyond to take care of me and exceed expectations . I have been in the business for over 20 years and it is very hard to find people that want to go the extra mile. Marc is an asset to your company. My wife an I have brought our Ford to Parks a few times now and I can tell you that I will be asking for Marc the next time we bring one of our vehicles in for service. I will also encourage others to so as well. Thank you again Marc Great Job ! Joseph Mirra , More

Excellent service by Alex Always easy to get my Bronco serviced and always exceeds my expectations serviced and always exceeds my expectations More

Cynthia was very helpful, she is the epitome of a service department employee. She kept me informed and updated about my truck and service needed. Thank you again Cynthia, outstanding customer support 👍 department employee. She kept me informed and updated about my truck and service needed. Thank you again Cynthia, outstanding customer support 👍👍 More

Ricardo made sure our vehicle had our back-up camera issue diagnosed correctly and replaced on a satisfactory time table. issue diagnosed correctly and replaced on a satisfactory time table. More