Parks Ford of Wesley Chapel - Service Center

Will Smith is a true asset to Parks Ford and Ford itself. He did an outstanding job with organizing a shuttle and getting my truck fixed in a timely and thorough fashion. I would recommend Parks Ford for ser He did an outstanding job with organizing a shuttle and getting my truck fixed in a timely and thorough fashion. I would recommend Parks Ford for servicing and great customer service. Ask for Will Smith, he'll take care of you! More

Will was very cordial and explained thoroughly the services and the costs for the services that I needed to have done. He kept me informed of the progression because I waited at the dealership. Afte services and the costs for the services that I needed to have done. He kept me informed of the progression because I waited at the dealership. After the services were completed, Will explained what was done and what will be needed on my next service appointment. Will was very friendly, and even offered me water while I was waiting. He came and got me as soon as the services were completed. He went over the invoice and knowledgeably answered my questions. He escorted me to my car when it was ready. More

Great Service ! Our service writer ,Alan Sarne is the Best . He listened to my concerns and suggested the appropriate services that I needed . The service was done in a reasonable wait time and the pri Best . He listened to my concerns and suggested the appropriate services that I needed . The service was done in a reasonable wait time and the prices were fair . Ben Johnston San Antonio , Fl. 33576 More

Parks Ford has been an excellent dealership. Every time I need service, they always go above and beyond to make sure it is done correctly and on time. Alan Sarne has been my advisor for the past several I need service, they always go above and beyond to make sure it is done correctly and on time. Alan Sarne has been my advisor for the past several years through 3 cars that I have purchased at Parks Ford. He is really in touch with the customers needs and has excellent people skills. More

This was my first visit to Parks Ford. Will Smith was my Service Advisor and he was very professional and extremely pleasant to work with. He personally made my experience to Parks Ford ery positive and w Service Advisor and he was very professional and extremely pleasant to work with. He personally made my experience to Parks Ford ery positive and will ensure that I return to the dealership for all my future service needs. Will is definitely an asset to Parks Ford. More

Brought my 2012 Expedition in for warranty service. Mike Hallowell wrote up the ticket and took the time to make sure I told him everything I need to have done. The shuttle service was greatly appreciated. Hallowell wrote up the ticket and took the time to make sure I told him everything I need to have done. The shuttle service was greatly appreciated. A very nice experience overall. More

VERY FRIENDLY---PROFESSIONIAL SERVICE---FAST----HIGHLY RECOMMENDED----car wash was highly appreciated also---I BOUGHT MY TRUCK THERE TEN YEARS AGO AND THE SERVICE IS MUCH BETTER NOW---WILL SMITH WAS GREAT RECOMMENDED----car wash was highly appreciated also---I BOUGHT MY TRUCK THERE TEN YEARS AGO AND THE SERVICE IS MUCH BETTER NOW---WILL SMITH WAS GREAT. More

I stopped in for an oil change on a Friday afternoon. (no appointment). It was brought to my attention my rear brakes were shot, and needed to be replaced. Alan took great care, as well as the tech who sta appointment). It was brought to my attention my rear brakes were shot, and needed to be replaced. Alan took great care, as well as the tech who stayed late to get me on the road. Great Service!! Thanks Guys!!! Steve V. More

Service was great, everyone was very attentive. I received updates, never had to call, they called me. Very professional and helpful. I will definitely be using this dealership as my ford service cen received updates, never had to call, they called me. Very professional and helpful. I will definitely be using this dealership as my ford service center. More

I have been a faithful Ford customer for 2 F150's, my father/mother before me, my sister as well. I/we have always had dealings with Alan as our contact person. Last week Alan took care of my brakes, thi father/mother before me, my sister as well. I/we have always had dealings with Alan as our contact person. Last week Alan took care of my brakes, this week an awesome price on my new BF Goodrich tires. My brother n law, a tire dealer with big trucks couldn't believe our price Alan offered and since we have a great relationship with Alan he said to see Alan as he is no longer living in Florida to be available for us as he used to be. We stopped by unannounced yesterday at 8am and advised Alan he won our business for the tires. Just in time for tropical storm Andrea! It was like driving a new truck! I was safe and sound! Thanks Alan! More