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Parks Ford of Wesley Chapel - Service Center

Wesley Chapel, FL

4.8
510 Reviews

510 Reviews of Parks Ford of Wesley Chapel - Service Center

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June 05, 2013

Dealing with service advisors Alan, Brent, & Michael, has always been super. They they have always been very helpful and accommodating no matter what time I have called in for service needs. I will consi More

by jfonte11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Sarne, Michael Abati
Jun 19, 2013 -

Parks Ford of Wesley Chapel responded

Thanks for the nice review! We appreciate your business and for choosing Parks Ford Service! Best Regards, Jennifer Cofini Customer Relations

June 02, 2013

i've been using your dealership for service for several years,and have always been pleased.The staff in the service area have been great people to do business with. I've been looking at the interne More

by kingsley1057
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alan Sarne, Paul Stokes, Will Bozeman
Jun 04, 2013 -

Parks Ford of Wesley Chapel responded

Thank you for taking the time and writing a review. We appreciate you being a loyal Parks Ford customer! We do appreciate your business and want to say Thank you! Enjoy your new truck! We look forward to seeing you for your first complimentary service! Best Regards, Jennifer Cofini Customer Relations

May 28, 2013

I recently had a couple of visits to the service department for my 1999 Ford Explorer. One was an oil change and the other was little more involved, but nothing too major. I did have a little issu More

by FordService
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 20, 2013

I had such a great experience at Park Ford dealership in Wesley Chapel...I was greeted by Will Smith who was a pleasure to deal with. He is so personable and made sure I knew what was going on with my car More

by Jonimic1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith
May 20, 2013 -

Parks Ford of Wesley Chapel responded

Thank you for the Great Review!! Will is new to Parks Ford, so we appreciate the feedback and happy to hear he took such good care of you. We appreciate your business! We Look forward to seeing you next time your vehicle needs Service! Best Regards, Jennifer Cofini Customer Relations

April 25, 2013

I recently needed service for my 2011 Ford F350 and called Alan Sarne at Parks Ford to schedule an appointment. I’ve been dealing with Alan for many years and tell everyone about how good Alan takes ca More

by djusmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Sarne
Apr 26, 2013 -

Parks Ford of Wesley Chapel responded

Thanks for the nice review about Alan, I will be sure to pass this along to him. We appreciate your loyalty to Alan and to Parks Ford. Thank you for your business!! It's nice to hear Alan exceeds your expectations! Look forward to seeing you for future services!! Best Regards, Jennifer Cofini Customer Relations

April 23, 2013

Hello I brought my 2005 dodge ram in for a oil change it was done in a timely fashion also got a free car was. I highly recommend this dealership Alan Sarne was my service advisor More

by tmajor145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Sarne, Michael Abati
Apr 26, 2013 -

Parks Ford of Wesley Chapel responded

Glad to hear Alan took such good care of you! Thanks for your business! We look forward to seeing you for future services. Best Regards, Jennifer Cofini Customer Relations

April 22, 2013

Had a great experience bringing my car in for a routine oil change for the first time. Brent was very friendly, prompt, and knowledgeable. I will definitely be returning in the future. More

by squinton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2013 -

Parks Ford of Wesley Chapel responded

Thanks for the review! We appreciate you choosing Parks Ford as the place to service your vehicle! Your loyalty means alot to us!! Don't ever hesitate to contact Brent or Ellis our Service Director if you ever have any questions or concerns about your vehicle! Best Regards, Jennifer Cofini Customer Relations

April 11, 2013

Hi Visiting (ford of Wesley Chapel) was a nice Hi Visiting (ford of Wesley Chapel) was a nice experience. People were soft spoken and friendly. They knew what they were doing. It felt like t More

by JanakVora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier, Ann, Alan Sarne
Apr 16, 2013 -

Parks Ford of Wesley Chapel responded

Thanks for the nice review! We appreciate your kind words. The team of Parks Ford is always here to answer questions and help you in anyway they can. Best Regards, Jen Cofini Customer Relations

March 31, 2013

Great people to work with. This was my first service since purchase and everyone strives to make sure everything is taken care of for you including a car wash. I'll definetly be back. Thanks! Kent More

by Kfoss1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Sarne, Kevin Sawyer, Carlos Gonzalez
Apr 01, 2013 -

Parks Ford of Wesley Chapel responded

Thanks for the Great Review! Hope you are enjoying your new vehicle! We appreciate your business and look forward to seeing you soon! Best Regards, Jennifer Cofini Customer Relations

March 29, 2013

I recently went to Parks Ford for service on my Mercury Sable...and after a few mishaps which left me disappointed I received a call from Mr. Adams the relatively new service manager. He expressed concern More

by DWJ1677
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Abati
Mar 30, 2013 -

Parks Ford of Wesley Chapel responded

Thank you so much for this Great Review. So glad to hear Ellis was able to turnaround your opinion of our service dept, by taking action and resolving your service issues. You are right about what Terry our General Manager said about increasing the level of customer satisfaction, and that's why we are lucky to have Ellis running our Service Dept. We value you as a customer and appreciate your business. We look forward to seeing you for future services! Best Regard, Jennifer Cofini Customer Relations