Parks Lincoln of Longwood

I receive coupons in the mail for my oil changes from Parks I guess because I have gone there for a long time and my oil gets changed every 3,000 miles and I always bring my own oil, the coupon includes Parks I guess because I have gone there for a long time and my oil gets changed every 3,000 miles and I always bring my own oil, the coupon includes the oil filter, tire rotation, brake inspection, multi-point inspection report, top off all fluid levels, battery test, car wash and vacuum but the end results is basically I really only get is an oil change and on the bill list perform vehicle multi-point inspection but have never been told any fluids needed to be topped off which is all fine because my main concern is just getting the oil changed the rest I can deal with, and every time I had this service done I never had a problem with any one not honoring my coupon except this time when I went to pick up my truck I was told in a very angry disrespectful way Parks will no longer honor my coupons ! What ? Than why do they mail them to me ? She made it quite clear she didn't need any of my business no matter how big or small the job was ! An Employee like her certainly doesn't belong in a Customer Service Position telling Customers what or what not she will except on behalf of a dealership. All my reviews in the past has always been positive and never felt disrespected by any employee or staff at this location but this time was very different and felt the need to bring it to a Service Manager's attention or someone in charge that has Authority, so other customers are not subject to this type of bullying ! More

Casey was great. Accommodated a drive in tire problem. Diagnosed a screw causing a slow leak in the tire. Sought and obtained warranty coverage. Told him i was tight Accommodated a drive in tire problem. Diagnosed a screw causing a slow leak in the tire. Sought and obtained warranty coverage. Told him i was tight on time. He got me out less than an hour. Solid positive service from beginning to end! More

Very professional and helpful in every way! Great people who work diligently to put you in the vehicle you want! A much better experience than many others! I highly recommend them! Great people who work diligently to put you in the vehicle you want! A much better experience than many others! I highly recommend them! More

Excellent Service Department. The service advisors keep you informed of progress from beginning to end. Honest work and no pushy sales service The service advisors keep you informed of progress from beginning to end. Honest work and no pushy sales service More

Hospitality you would expect at a fine hotel. I especially appreciated the shuttle to my office and the very kind gentleman who drove. I especially appreciated the shuttle to my office and the very kind gentleman who drove. More

Always have a good experience when I go to this dealership. Thank you for that! dealership. Thank you for that! More

Great dealership, Brandan and the service team do an outstanding job! Thanks d s I much! outstanding job! Thanks d s I much! More

My experience at Parks Lincoln is always the best. Alfredo was friendly and concerned about my stay. Alfredo was friendly and concerned about my stay. More

Without a doubt this was the best service experience that I have had. From the moment I pulled in until the service was completed the experience was great. My service writer Austin was the best I have dealt I have had. From the moment I pulled in until the service was completed the experience was great. My service writer Austin was the best I have dealt with. Austin and I talked over an additional service which I requested, cleaning the fuel system. The cost was exactly $100 less than the other dealer in town. I previously used the other dealer until I caught the service writer not being honest with me. I was livid and let it be known. I will go to Parks Lincoln moving forward and whole heartedly recommend them. Try them out and I believe you will agree with me. More

I have never had service at a dealership that can compare to the outstanding service at Parks Lincoln. From the sales department to the service department they were friendly and efficient. This will be my f to the outstanding service at Parks Lincoln. From the sales department to the service department they were friendly and efficient. This will be my forever dealership. More