Parks Lincoln of Longwood

Nice new digs! Good service. My only detractor is that I had to call to push the service vs a call back. I was told at an oil change over a month ago I needed new l Good service. My only detractor is that I had to call to push the service vs a call back. I was told at an oil change over a month ago I needed new lug nuts but those I needed weren’t in stock and they’d call when ready. I had to call back on more than one occasion. So I had to push the issue. More

Everything was great and again you guys do an exceptional job no complaints here at all job no complaints here at all More

Worst service experience - service is terrible. Nothing gets fixed - my husband has made multiple phone calls. Nothing gets fixed - my husband has made multiple phone calls. More

Everything went great, no problems at all, and Parks Lincoln's new building is amazing! It's like they can't do enough to assist you! Lincoln's new building is amazing! It's like they can't do enough to assist you! More

Steven White helped me fix my problem of a flat tire. I really appreciate the assistance and effort to get me situated. Thanks! I really appreciate the assistance and effort to get me situated. Thanks! More

Outstanding service, easy appointment for car service. I was kept informed of issues and very satisfied. I was kept informed of issues and very satisfied. More

They are always professional and helpful. I am satisfied with their service. Love getting my car washed!! I am satisfied with their service. Love getting my car washed!! More

Easy to deal with! Great service! Had a loaner, fixed it under warranty! Couldnt be happier! Great service! Had a loaner, fixed it under warranty! Couldnt be happier! More

I always had exceptional service until this last time. The seat message wasn’t working on my passenger seat. I had an appointment for service so I called to see if they could also check the seat seat. I e The seat message wasn’t working on my passenger seat. I had an appointment for service so I called to see if they could also check the seat seat. I explained I drive a long way and didn’t want to make unnecessary trips. I was assured it was no problem. When I arrived my agent Steve wasn’t there so I was put with Buck. He told me they would not be able to look at my seat. I had to make an appointment for the following week. I was told at that appointment they couldn’t fix it that day and it would take several days. They did not have a courtesy car so Buck assured me he would call me the following week to schedule. I waited all the following week until Friday afternoon and I called Buck. The receptionist assured me I would hear from Buck soon. He did return the call 4 hours later and scheduled me for two weeks out. I brought my car back in on Thursday morning. Buck called Thursday afternoon to say it would be ready either Friday or Monday. When I had not received any word by Tuesday I called again and was told my car was ready. I previously worked with Tracey and she was amazing. Always communicated appropriate expectations. I felt well informed. Not with Buck. I’m glad he wasn’t my first service representative. More

As usual, the Service Center personnel were professional and pleasant. The new environment is outstanding, The only negative comment is the time it takes to complete a task. and pleasant. The new environment is outstanding, The only negative comment is the time it takes to complete a task. More