Parks Lincoln of Longwood

We are return customers. Besides the product which we are very satisfied with, the customer service, friendliness, professionalism, and courtesy are outstanding. James has been our service rep through b are very satisfied with, the customer service, friendliness, professionalism, and courtesy are outstanding. James has been our service rep through both leases, which also says volumes that he has been with the dealership for a length of time. More

Both are great employees- service beyond the call of duty. The reason I buy Ford/Lincoln products. Have been going there for years and they have always been great.I have total trust in the dealership. I duty. The reason I buy Ford/Lincoln products. Have been going there for years and they have always been great.I have total trust in the dealership. I have 5 cars that are Ford or Lincoln so I am at dealership a lot.Theaswe employees are ALWAYS the best. More

I have driven Lincolns for 30 years and have never been I have driven Lincolns for 30 years and have never been to a better dealer for both sales and service. The service was timely, professional, an I have driven Lincolns for 30 years and have never been to a better dealer for both sales and service. The service was timely, professional, and excellent. The ladies working at Longwood Lincoln are both attractive and efficient ( Tammie) and the service advisor was both attentive , professional, and excellent ( Brian). I have recommended this dealer to many of my friends over the years. Thanks again for taking care of my 2009 Towncar! More

Brian has been my service rep for several years and i've always had an outstanding realtionship w/him and all personnel attached to Parks Longwood Lincoln-Mercury. i've never have had a bad experience at th always had an outstanding realtionship w/him and all personnel attached to Parks Longwood Lincoln-Mercury. i've never have had a bad experience at this dealership, all the way from purchasing/leasing a vehicle to their outstanding service department. They are always helpful and very courteous when dealing with their customers. Bottom Line: Outstanding Dealership/Service Department. More

This dealership thinks beyond the delivery of the vehicle. They care about their customers and show interest in the relationship. My MKX is the first vehicle that I have purchsed from Park's Lincol vehicle. They care about their customers and show interest in the relationship. My MKX is the first vehicle that I have purchsed from Park's Lincoln but it probably won't be the last vehicle that I purchase there. More

I've been having my vehicles serviced at this dealership for over 15 years. Brian Gurney has been my service adviser for most of that time and he and the staff have always been very friendly, courteous, an for over 15 years. Brian Gurney has been my service adviser for most of that time and he and the staff have always been very friendly, courteous, and professional. The quality of work has always been excellent and reliable. Prices are very competitive and fair. I have recommended this dealership to friends in the past and will continue to do so. More

Brian has always been quick to respond to my service needs and to recommend actions to maintain my Monterey. He treats me as his only client. This is personal service. Tammie make paying my bill easi needs and to recommend actions to maintain my Monterey. He treats me as his only client. This is personal service. Tammie make paying my bill easier with her cheerful attitude and personal interaction. More

People like Brian and Tammie make it easier to bring my car to this dealership and part with hard earned money. The cheerful atmosphere makes waiting for my car less hectic. I have never had a bad experi car to this dealership and part with hard earned money. The cheerful atmosphere makes waiting for my car less hectic. I have never had a bad experience with the service department and especially enjoy meeting with Brian for service and Tammie to give up my cash. More

Geek Squad sent me into Parks Lincoln because my air conditioning went out while they were installing satellite radio. (I have an '06 Lincoln Navigator.) Geek Squad offered to pay for what appeared to b conditioning went out while they were installing satellite radio. (I have an '06 Lincoln Navigator.) Geek Squad offered to pay for what appeared to be their fault ... unfortunately, to say the least, they decided not to in the end. Because Parks Lincoln puts their customers exceedingly above all else, they came to my rescue and offered to meet me halfway on the price. I cannot say enough about their customer service and the excellent work they perform- and quick! James was courteous, professional, and friendly. Tammie was very helpful, considering my first visit. Laurie was extremely professional, patient, and understanding-going above and beyond to guarantee customer satisfaction. I am so impressed with Parks Lincoln for their customer appreciation! I do not know of any other dealership that has this level of excellence and attention to detail. When something went horribly wrong from my side, they continued to work until it was made right. Thank You Parks Lincoln. More

Brian Gurney has been my consultant in the service department forever. He has always been very helpful. He has always kept me informed about the car and has been concerned about my safety. He's very n department forever. He has always been very helpful. He has always kept me informed about the car and has been concerned about my safety. He's very nice to me too. The dealer sends me coupons. Tammie is aways cheerful and very courtious. More