Parks Lincoln of Longwood

Excellent customer service!! Everyone I came in contact with exceeded my expectations!! I went in for new tires and a safety check. I would highly recommened this dealership to anyone. We have also purchas with exceeded my expectations!! I went in for new tires and a safety check. I would highly recommened this dealership to anyone. We have also purchased several cars from this dealership in the past. More

I've been bringing my cars here for service since 2004. Recently I had an ongoing problem with a fuel pump for my Towncar. Buck worked diligently to resolve the problem. Thanks also to Tammie for helping t Recently I had an ongoing problem with a fuel pump for my Towncar. Buck worked diligently to resolve the problem. Thanks also to Tammie for helping to maintain my sense of humor on each of my several visits. More

What a wonderful experience at a car dealer. Everyone involved was superb. Special thanks to Brandon, who made my vinyl roof like new. James powell is amazing for his ability to meet my concerns from beg involved was superb. Special thanks to Brandon, who made my vinyl roof like new. James powell is amazing for his ability to meet my concerns from beginning to end.My thanks to all.I originally called and spoke to James about reseating the center console on my 04 Town Car,he tried to walk me thru it over the telephone,but said if I brought the car in he could do it himself as it was a little 'tricky'.Once again,thank you! More

Both Mr. Bridgeman and Mr. Gurney always provide excellent customer service. I can rely on their opinions implicitly. They listen and diagnose any problems or concerns I might have and always addr excellent customer service. I can rely on their opinions implicitly. They listen and diagnose any problems or concerns I might have and always address these issues to my satisfaction. Longwood Lincoln Mercury is my first choice for Service. More

This service experience was outstanding! So infrequently does one encounter a pleasent experience when taking one's car in for service, but whenever I have taken my cars to Longwood Lincln Mercury, I have c does one encounter a pleasent experience when taking one's car in for service, but whenever I have taken my cars to Longwood Lincln Mercury, I have come to expect excellent service and outstanding customer relations and have been rewarded with both, from the service advisor to the service technician to the customer service rep/cashier. I have constantly recommended Longwood Lincoln Mercury to others and will always continue to do so. More

Just walking into the dealership, they made you feel like you were part of the family. Nikki was very hands on throughout the whole process. She walked me through the entire car and all of its accessories. you were part of the family. Nikki was very hands on throughout the whole process. She walked me through the entire car and all of its accessories. I didnt have to do a thing. She programmed my phone, set up the turn to turn assistance, pretty much showed me the nuts and bolts of the car. She then got her boss involved, Joe Krajczewski, and he put together a price I couldnt turn down. More

I would absolutely recommend the dealership, and in fact have done so to several friends. I have had the pleasure of working with the collision center, sales, and service, on several occasions. In fact, I b have done so to several friends. I have had the pleasure of working with the collision center, sales, and service, on several occasions. In fact, I began my relationship with LLM when I owned my last car, a Toyota, and began taking it there for regular service. When I wrecked the car LLM's collision center repaired it, and now that I have a new car, a Mazda, I continue to frequent LLM for service, detailing, and scratch repair. I couldn't be happier. Barry in Parts/Service is knowledgeable, friendly, and approachable. The sales team is patient, friendly, and, well, for lack of a better term, not stereotypical car salesmen. I have been very satisfied with LLM and will continue to visit for any needs I have arise in future. More

They hve always treated me with respect; I feel confident in the diagnosis, and they present it to me in a courteous fashion. There are either donuts or popcorn, and coffee. Rental car agency is convenientl in the diagnosis, and they present it to me in a courteous fashion. There are either donuts or popcorn, and coffee. Rental car agency is conveniently located. They are organized, and prepared for me when I arrive. More

I have recently purchased my 3rd lincoln at Longwood and took it in today for its first service call. Mr. Bridgeman has always been met with courteous,efficient service and answers all my questions. Toda took it in today for its first service call. Mr. Bridgeman has always been met with courteous,efficient service and answers all my questions. Today I had oil change, filter and check all levels, tires and a general check as I am going on the road next week. Also in todays visit autobutler was done. I took my car in at 1:45 and it was returned at 3:15 PM. A month ago I called and said I was having problems with tire pressure and was told to bring it in immediately, which I did. It was returned to me 45 minutes later with the tire fixed, as it had a nail in it. Again, efficient, courteous service with no charge. I have encouraged other friends to go to Longwood and they have experienced the same high level of service I have and all have been pleased. I drive 60 miles one way to take my cars to Longwood and will continue to do so. Sincerely, William ( Buddy) Rogers More

I wanted to tell you that in my opinion Brian Gurney is the best and most attentive service person I have ever dealt with. I have had many mid-high level cars from GM, Honda, Toyota, Porsche, VW, Volvo (w the best and most attentive service person I have ever dealt with. I have had many mid-high level cars from GM, Honda, Toyota, Porsche, VW, Volvo (wife’s current car), and now my Lincoln. I used to think that VW always provided the most attentive service. I went to the Lincoln because of the a/c seats over VW at the time and I couldn’t have been more pleased. Brian represents what should be considered the poster boy for Lincoln Service across the company. I have always completed the survey’s that I have received to benefit Brian, but I cannot appreciate how that complements him personally. I really wanted to find a way to say thank you to Lincoln and Brain for a wonderful experience with my car and your service department. Please recognize Brian on my behalf and consider passing this letter on to him as a personal thank you from a very grateful customer. More