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Parks Lincoln of Tampa
Tampa, FL
1,103 Reviews
Parks Lincoln of Tampa and Wesley Chapel is proud to serve the Tampa Bay community with an extensive inventory of new Lincoln models and used cars and now OPEN IN WESLEY CHAPEL!
Two locations to better serve you! We have your favorite Lincoln models, including the Lincoln Navigator, Lincoln Aviator, Lincoln Corsair, and Lincoln Nautilus! Lease or purchase, our team will work tirelessly to ensure you find your fit. We're excited to offer our visitors and clients incredible on-site amenities including a full service maintenance and collision center, a thorough parts department, and a dedicated finance staff.
We offer complimentary pick up and delivery for your service visits, as well as home delivery of your next new vehicle purchase or lease.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,103 reviews
March 28, 2014
Larry Mills has been an incredible service manager fro us for many years. He is honest, reliable, and someone who goes beyond expectations to make things right. I would recommend Parks Lincoln (and especia for many years. He is honest, reliable, and someone who goes beyond expectations to make things right. I would recommend Parks Lincoln (and especially Larry Mills as a service coordinator). More
by tleuci
Employees Worked With
Larry Mills
March 16, 2014
I needed an oil change and requested detailing as well. They were able to provide me with a loaner, which was wonderful. The car looked amazing when I picked it up. I saw some friends later and they commen They were able to provide me with a loaner, which was wonderful. The car looked amazing when I picked it up. I saw some friends later and they commented that my MKX looked like I had just driven it off the lot! Great work. More
by suemac1992
Employees Worked With
Larry Mills
March 07, 2014
Rick was very helpful and personable in helping us find the right car for our needs. He seemed very interested in establishing a good service oriented relationship. the right car for our needs. He seemed very interested in establishing a good service oriented relationship. More
by jlstephens
February 23, 2014
Outstanding and excepional customer service!! We will continue to do business with them and send everyone we know their way! Awesome experience with a dealership that has customer service savviness and k continue to do business with them and send everyone we know their way! Awesome experience with a dealership that has customer service savviness and knows how to treat customers!! More
by caryn5861r
Employees Worked With
Nick Cherok, Bobby Emmrich, Dawn Kaps
February 20, 2014
My husband and I went to have our 2012 Lincoln MKZ serviced. We left the lot with a 2014 Lincoln MKZ. I'm not sure what happened in the middle but everyone is very friendly. I'm very much enjoying serviced. We left the lot with a 2014 Lincoln MKZ. I'm not sure what happened in the middle but everyone is very friendly. I'm very much enjoying the new model of the MKZ and all the updated features. The drive is really smooth, even when my husband is behind the wheel! More
by brndmrkl
Employees Worked With
Nick Cherok, Bobby Emmrich
February 02, 2014
After researching the Lincoln MKX on the internet and looking at Parks inventory I knew that we wanted to choose to at least go see the MKX in person. Jason met us in the driveway as we approached the en looking at Parks inventory I knew that we wanted to choose to at least go see the MKX in person. Jason met us in the driveway as we approached the entrance and asked if he could help us. After explaining that we had emails about our inquiry with Nick we were introduced to Nick (sales manager) who explained that Nick would show us the MKX and help us. Jason was very detailed explaining the MKX luxury features and options. After all, my wife was extremely interested in the cooled seats and nav. We originally intended to buy and had not considered leasing. Jason was so patient and detailed explaining to us all options concerning leasing that we selected to lease. My wife and I were impressed with the manner and patience Jason took with us in making our decision. We have already given our friends one of Jason's business cards, who are thinking of purchasing a new car. More
by kdacton
January 21, 2014
As a Customer and current Lincoln owner I do not like being lied to. The customer service and response I received from the Assistant Service Manager Larry at Parks Lincoln made me feel violated concernin being lied to. The customer service and response I received from the Assistant Service Manager Larry at Parks Lincoln made me feel violated concerning my personal property and invaluable as a new customer. I originally brought my SUV in on 1/13/14 for warranty Service on the sunroof. Two days after receiving the SUV back on 1/16/14, I was returning to Parks Lincoln for the same exact issue. On the second trip to the Parks Lincoln the sunroof was repaired and I was advised the wind deflectors were replaced on both sides. My SUV was pulled up by the valet and I left the dealership on 1/20/14. Several minutes after leaving the dealership I noticed that the Valet key was missing from my key fob. I returned to the dealership within 20 minutes. Upon speaking to Larry I asked for the key and it was not provided. He informed me he did not know where the key was. I asked why would the key be removed if there was no need for it to be removed to complete service on my SUV. He stated he didn't know maybe it fell out. I then asked him if he could run the Vin on the car and create a new key since they misplaced it. He said no, since I did not purchase my Vehicle from Parks Lincoln of Tampa (Which is registered in my name and has a 6yr 100,000 mile warranty on it) it would be a breach of Confidentiality. He then informed me I needed to go home and return with the spare key of which they could make a copy. I later called Central Florida Lincoln in Orlando where I purchased the car and they informed me that I was in the Lincoln system and any Lincoln Dealership could create a new Key with the Vin number from the vehicle. So I went back Parks Lincoln for the 4th time and again asked Larry if they could create me a new Key from my Vin number. I explained to him this is not my first car with a keyless entry and could he explain why the key was removed from the fob in the first place, he still could not explain or elaborate on the need to remove the key. Larry then put in a service ticket to replace the key. With-in 20 minutes I was given a key that opened my vehicle, which I'm pretty sure is my original key. This makes me feel very uncomfortable doing business at this location. I'm putting this up here so other consumers will be aware to check their keys when they have service completed on their vehicles any location. More
by akarefined5
Employees Worked With
Larry Mills
January 14, 2014
Mr. Larry Mills, has great customer service skill nothing beneath outstanding "one of the best customer service representative I've know in sometime". He answer all my questions and suggested if I had ongoi beneath outstanding "one of the best customer service representative I've know in sometime". He answer all my questions and suggested if I had ongoing issues call or bring my vehicle back for service. Parks Lincoln staff is awesome. Thanks for the ongoing support More
by robkindell
Employees Worked With
Larry Mills
January 11, 2014
the three employees mantioned above away treat me and my wife very professionly at all times. Pastor is one of best technician in his flied. wife very professionly at all times. Pastor is one of best technician in his flied. More
by jbus
Employees Worked With
Pastor Nunez, Bill Mitchell, Larry Mills
January 11, 2014
Larry Mills, Assistant Service Manager, was very helpful Larry Mills, Assistant Service Manager, was very helpful with getting the proper people involved to quickly examine my cracked windshield and to list Larry Mills, Assistant Service Manager, was very helpful with getting the proper people involved to quickly examine my cracked windshield and to listen to our feelings that it should be a warranty problem, not a crack caused by road damage. They were able to contact the proper people at Ford to explain the situation and convince them that even though Lincoln does not normally cover glass damage of this nature as a warranty item, this was indeed a very unusual situation and Ford agreed to support their findings. The parts were ordered promptly and they were ready for me when I brought the car back. They issued me a loner car while my car was being repaired and completed the work within the time frame they promised. Everyone we came in contact with at Parks Lincoln were very friendly and helpful and I would not hesitate to take my car back there for service. More
by cmedlin
Employees Worked With
Larry Mills
