Parks Toyota of DeLand - Service Center

Very helpful in picking the perfect minivan for us. I had brought my 2016 minivan in for routine service and spoke to Bruce on the phone, so we stopped in to speak with him in person. Bruce and Jason g I had brought my 2016 minivan in for routine service and spoke to Bruce on the phone, so we stopped in to speak with him in person. Bruce and Jason got me a new van for basically the same payment. How could I go wrong. More

6 month service, new truck Took my Tacoma into John DeFalco, my Service Writer, told him what was needed and he made it happen. The truck was ready when I got back to pick it up Took my Tacoma into John DeFalco, my Service Writer, told him what was needed and he made it happen. The truck was ready when I got back to pick it up, no fuss, no muss, and no money! More

Great service team! It was my 40,000 mile service visit. They did a great job on that and managed to use my “car care” coupons to give me great pricing. Also got great pr It was my 40,000 mile service visit. They did a great job on that and managed to use my “car care” coupons to give me great pricing. Also got great pricing on new tires because of their sale More

Great service I was in for a 20,000 mile checkup and was very impressed with the new setup/system. Every one was congenial and efficient, especially the woman who I was in for a 20,000 mile checkup and was very impressed with the new setup/system. Every one was congenial and efficient, especially the woman who signed me in. The work was accomplished in a timely manner and I am pleased with the results. More

Horrible.. over 1,200 in brake repair. still have bad brakes Spent over 1,200 in brake repairs. Still have a brake Problem. There mechanic is guessing at what might be my brake issue. the same thing I can do on Spent over 1,200 in brake repairs. Still have a brake Problem. There mechanic is guessing at what might be my brake issue. the same thing I can do on my driveway.. More

Great Service Advisors After having a bad experience at David Mauss Toyota, I was hesitant to try a new Toyota dealership and had a bad taste in my mouth about Toyota in gen After having a bad experience at David Mauss Toyota, I was hesitant to try a new Toyota dealership and had a bad taste in my mouth about Toyota in general. That has all changed (so far) after my visit at Deland Toyota. More

Customer Service First time appt at this dealership for service. Roberto was informative and courteous. Explained procedures. Waiting area was clean and personal fr First time appt at this dealership for service. Roberto was informative and courteous. Explained procedures. Waiting area was clean and personal friendly. Will go again when necessary. More

Employees steal Got my car serviced they stole my phone that I use as an MP3 player. I reported it to them several days later. So I was pretty much fine with the loss Got my car serviced they stole my phone that I use as an MP3 player. I reported it to them several days later. So I was pretty much fine with the loss of the phone up until I got a call from Denise the customer relations manager. She offered me a free oil change. Which was hilarious because I already get free oil changes for the next 8 years. That’s what I paid for. Her offer was a disgrace because she didn’t even care to look up what I got from them and I’ve been with them for 4 years. I’ve sent people there to get vehicles. But this girl pissed me off with her bs resolution. So she got mad when I told her her offer was a disgrace. She is still clueless that I won’t be paying for an oil change for 8 years. She doesn’t care about customer relations so my suggestion is make sure you empty your car out before getting serviced. Otherwise your out of luck and no one will even help you out. No f**ks were giving when they need to correct something they did wrong. But will happily take your money. More

Good service experience Delana went above and beyond to help me. She was amazing. Everyone had good customer service and communicated everything they were doing to my car wh Delana went above and beyond to help me. She was amazing. Everyone had good customer service and communicated everything they were doing to my car which was important because I don’t know a lot about cars. More

Excellent service This Was The first time visiting Parks Toyota. My service advisor was extremely professional and customer oriented. My service advisor made me feel li This Was The first time visiting Parks Toyota. My service advisor was extremely professional and customer oriented. My service advisor made me feel like I was visiting my local Toyota dealership on the West Coast. Much appreciated 👍 More