Parks Toyota of DeLand - Service Center

My poor car :'( I had my car serviced by Auto butler about two weeks ago and everything seemed fine at first, until I saw my car under a street light. There are now s I had my car serviced by Auto butler about two weeks ago and everything seemed fine at first, until I saw my car under a street light. There are now scratches on my cars hood which were certainly not there before. Whoever serviced it either used a power polisher and did not know what they were doing, or they used a cloth that was somehow contaminated with some sort of abrasive (Ex. sand). This is not my idea of professional work. I would like to be contacted about this. My car is less than two years old, and is garage kept. I would like an explanation as to why my paint is now ruined. Seems ok in the sun, but under street lights the scratches are clearly there. This is not the first time my car has been damaged in some way by this dealership. I have gotten my oil changed there a quite a few times, and more often than not there were oil stains on my car, both inside and out. Complain to management, and all you get is an "I'm sorry", we will clean it. I'm so sick of hearing that. Toyota makes a great product, but the service stinks. I feel sorry for my poor car whenever I have to get it serviced. I don’t see any of the technicians there showing any regard for my property. More

rip off customer service They will try and nickle and dime you! Charged me 4.95 to apparently wipe up a spot on the shop floor. I'm serious! This is prius in for and oil cha They will try and nickle and dime you! Charged me 4.95 to apparently wipe up a spot on the shop floor. I'm serious! This is prius in for and oil change! They try to sell you add ons not needed nor specified and recommend in the factory manual. Now i see they left some parts out of the shield underneath the car...you've been warned! More

Great deal on our Prius - super service after the sale! I purchased a 2014 Prius last year at Parks Toyota (salesman was Wayne Glasgow) and recently was there for scheduled service. I felt that the staff we I purchased a 2014 Prius last year at Parks Toyota (salesman was Wayne Glasgow) and recently was there for scheduled service. I felt that the staff went the extra mile to make sure my questions were answered and that the service was performed properly and promptly. From the time I began researching the market for the best pricing to the day I drove off the lot with the Prius, I can honestly say my experience at Parks Toyota has been 100% positive. I do not hesitate to recommend them and have already done so to many of my friends. More

Excellent dealer ! EXCELLENT service. Went to service my wife's Venza with a nail in a tire also. Leo Uliana did everything and when the tire needed to be replaced and EXCELLENT service. Went to service my wife's Venza with a nail in a tire also. Leo Uliana did everything and when the tire needed to be replaced and they didn't have it, Leo went out of his way to make sure they got the car fixed without me having to go back and forth. I had my son with me and he played and watched cartoons in a kids area. Very nice dealership. Highly recommended. More

I needed to have routine maintenance performed. As soon as I arrived John was there to write up the order. He immediately turned the car over to a technician who performed all the tasks (oil change, tire as I arrived John was there to write up the order. He immediately turned the car over to a technician who performed all the tasks (oil change, tire rotation, fluid checks, etc.). The services were performed quickly and I was given a report on the condition of the car. Looking at the mileage and previous service history recommendations for future service were explained along with urgency and cost. I couldn't ask for better care. It is the reason I have been using this same dealer service for twelve years. More

I love DeLand Toyota and the wonderful service I get from John, Steve, Mike, Charlie and the whole team. I trust them and they are always truthful. I have sent both my children and my mother to them as wel John, Steve, Mike, Charlie and the whole team. I trust them and they are always truthful. I have sent both my children and my mother to them as well as all my friends. I even will tell a stranger how great the service is at DeLand Toyota. More

Service department is exceptionally good compare with other Toyota dealerships in Central Florida. I have had great experiences since 1989 wwith this dealership. My 2007 Prius wouldn't start this morni other Toyota dealerships in Central Florida. I have had great experiences since 1989 wwith this dealership. My 2007 Prius wouldn't start this morning, we called Deland Toyota & Amber gave us instruction on how to jumpstart the battery. This is NOT an ordinary battery. We did as instructed & the within minutes the battery is charged & I was able to go. However, Amber recommended that we should bring it in so they can double check on the battery for us. As it turned out our auxiliary battery needed replaced (after almost 60K miles). I love the service department here also they never came to tell me they're going to fix something that I didn't bring the car in for. They may recommend different services that you're car may needed; however, they never pressured nor told us that they're fixing something without asking first. More

I have bought four cars from them in the last seven years. They have always done a great job for me. Quick service, no problems with the work being done. Helpful with explaining what I needed done to m years. They have always done a great job for me. Quick service, no problems with the work being done. Helpful with explaining what I needed done to my vehicles. This time was no deference. I would recommend them to anyone. More

I HAVE BEEN TO DELAND TOYOTA ON SEVERAL OCCASIONS AND HAVE BEEN TREATED WELL BY ALL BUT NEVER LIKE JIM NEWELL! HE IS AMAZING. I USUALLY AM VERY CAUTIOUS WHEN ENTERING AN AUTO REPAIR SHOP SINCE I KNOW NOT HAVE BEEN TREATED WELL BY ALL BUT NEVER LIKE JIM NEWELL! HE IS AMAZING. I USUALLY AM VERY CAUTIOUS WHEN ENTERING AN AUTO REPAIR SHOP SINCE I KNOW NOTHING ABOUT CARS AND ALWAYS FEEL AS THOUGH I AM BEING SOLD SERVICES I DO NOT NEED. JIM TREATED ME WITH RESPECT AND EXPLAINED THE REASON FOR EVERYTHING THE MECHANICS WERE RECOMMENDING. HE DESERVES A RAISE!! More

I have over 12 years experience with this dealer's service department and continue to return, bypassing closer alternatives. I have never had a bad experience. The recommended service is spot on. C service department and continue to return, bypassing closer alternatives. I have never had a bad experience. The recommended service is spot on. Charges are competitive or better, even for tires and batteries. By following their advice my older, high mileage Toyotas are in great shape. When it is time to replace a vehicle I will certainly visit this location. I recommend this facility without reservation. More