Parkway Honda

When I walked into Prime Honda after car shopping for several days I was discouraged and exhausted. I abruptly stated that I needed a car, it was the end of the year and I felt like I should be able to several days I was discouraged and exhausted. I abruptly stated that I needed a car, it was the end of the year and I felt like I should be able to get a good deal! Rather then turning me away because of my abruptness the sales associate Stacey introduced me to Steven Lander, my sales associate who proceeded to help me get a GREAT deal on a Honda Accord. David, one of the sales managers was also helpful and professional. I leased a vehicle and decided to return the next day for my car. I am not familiar with the area and the next morning by accident I had my friend drop me off at a different Honda dealership, one up the street from Prime Honda. Unbelievable. I called Steve and explained that I was at the wrong dealership. He said "you're kidding" and proceeded to come pick me up and bring me back to Prime Honda. I had not yet secured car insurance and at that point Steve helped me with this process as well. I had called a few agencies only to find that the insurance agent Steve had referred me to gave me by far the best coverage for the lowest price. Steve than drove me to the agents office, waited for me to sign the appropriate paper work, and brought me back to Prime Honda. Soon there after I was leaving the dealership in my new 2009 Accord. I normally don't take the time to rate companies or businesses. However, the service at PRIME Honda was so superb I felt like I owed it to them. Clearly, Steve spent a LOT of time with me and at no point did I feel like he was becoming inpatient or annoyed. I was very NEEDY during this car buying experience and Steve was there for me every step of the way. So Steve if you happen to read this THANK YOU. Also, Thanks to Stacey, David, and Sam. Prime Honda is worth checking out. The associates are personable and professional. Real people that enjoy what they do. More

Hi- I went to Prime Honda looking to buy a new car on Hi- I went to Prime Honda looking to buy a new car on 12/26/08. When I walked in the door I looked for a salesperson and met Paul. Paul was AWESO Hi- I went to Prime Honda looking to buy a new car on 12/26/08. When I walked in the door I looked for a salesperson and met Paul. Paul was AWESOME!! He asked me what I was looking for in a car. I told him I wanted a CRV with four wheel drive. I test drove a blue CRV (I think it was an EX). Paul explained the car to me inside and out. I also asked him numerous questions about the vehicle. I did like it but I wanted more bells and whistles. Paul explained the next model had a sunroof and other features I was interested in. I was hooked. Paul priced out both vehicles for me along with my trade in. Once we came to a deal..I picked out my new car. A silver Honda CRV. Paul called me a few days later to let me know my registration was ready. When I went back to the dealership to pick it up, Paul took my car for inspection. After everything was all set, Paul showed me where I would need to bring my car for service and explained everything to me. He then walked me to my car and asked me if I had any questions for him....which I did. He answered everything for me. I felt very comfortable during the whole buying process. I never felt pressure to buy the car. I would and have recommended Paul to other people. My overall experience was wonderful. I have only had my car for just about a week and I love it. Thanks Paul!!! More

Prime Honda is the best dealership I have ever dealt with. I went in thinking not to trust anyone becasue they were all after my money. Boy was I wrong, Paul introduced himself on day one and almost two with. I went in thinking not to trust anyone becasue they were all after my money. Boy was I wrong, Paul introduced himself on day one and almost two years later, we still keep in contact. I never felt like I was forced into a decision. All the options were laid out and explained in detail. I wasnt thrown into a car, Paul took me around every single car that I mentioned and informed me about all of them, even giving me his own honest opinion about each one. Finally, when it was all said and done, Paul even helped me research for the best insurance rates around. Needless to say, I am very happy with the service. I purchased both my cars (2004 Accord, 2008 Accord) from Paul about a year apart. I have been sending all my friends there as well. More

I RECENTLY LEASED A 2009 HONDA CRV AT PRIME HONDA IN WEST I RECENTLY LEASED A 2009 HONDA CRV AT PRIME HONDA IN WEST ROXBURY,MA. STEVE ROACH WAS PERSONABLE,PATIENT, AND HONEST. HE DID A GREAT JOB "IMPRESSIN I RECENTLY LEASED A 2009 HONDA CRV AT PRIME HONDA IN WEST ROXBURY,MA. STEVE ROACH WAS PERSONABLE,PATIENT, AND HONEST. HE DID A GREAT JOB "IMPRESSING" MY WIFE AND I, WHEN IT CAME TIME TO "PUNCH THE NUMBERS". ONCE MY LEASE ENDS, I LOOK FORWARD TO WORKING WITH PRIME HONDA AGAIN. More

Paul Wisdom was easy to work with, answered our questions with honest answers, and followed up on requests promptly. The final price on my new Fit was completely fair. He was friendly and did everything he c with honest answers, and followed up on requests promptly. The final price on my new Fit was completely fair. He was friendly and did everything he could to make sure I was satisfied with my purchase and all my questions were answered. There was no pressure, either from Paul, or from Sam, who offered an extended warrantee and patiently explained what it covered. More

The dealership turned a negative experience into a positive experience (I scheduled a visit to see a specific car, drove a good distance to see the car, but it was sold before I got there). The car en positive experience (I scheduled a visit to see a specific car, drove a good distance to see the car, but it was sold before I got there). The car ended up becoming available and I negotiated a price directly with the sales manager via email, which was very helpful. Fernando Q was a pleasant and honest salesman to deal with. He drove the car to my house for a test drive and did a nice job communicating with me to setup delivery. I previously purchased cars from the Clair dealership so it was nice to see there hasn't been a drop-off in cust service since the transition to the Prime name. More

Our experience was smooth and enjoyable at Prime Honda. Steve took great care of us! We'd been to a few other dealers and Prime Honda was by far the best we found. We told Prime what we wanted and how mu Steve took great care of us! We'd been to a few other dealers and Prime Honda was by far the best we found. We told Prime what we wanted and how much we could afford and they gave us a fantastic deal, no haggling. It was completely transparent and straight forward. We would definitely go back to Prime Honda. More

I purchased from this dealership and would return again. Customer service was done well in a very friendly, courteous manner. My initial email and telephone contacts with Yan were quickly handled, straigh Customer service was done well in a very friendly, courteous manner. My initial email and telephone contacts with Yan were quickly handled, straight forward and informative and Steven was all prepared for us when we arrived. Pricing was good, Steven was very nice as he got us through the test drive, information and agreement, and the paperwork could not have gone more smoothly with Sam. It really seemed that they generally wanted to make the car buying process as pleasant and efficient as possible and it was much appreciated. More

From the beginning to the end of the deal, I was met with patience, respect, and a true understanding of my financial situation, without the hard sell, but rather honesty and a true effort to find what I cou patience, respect, and a true understanding of my financial situation, without the hard sell, but rather honesty and a true effort to find what I could afford. Along with going the extra mile to make sure I left the dealership with a smile. AND I DID LEAVE SMILING. I cant waite to tell my friends were to buy their next car from. PRIME HONDA. More

I want to thank Prime Honda/Toyota for their great community event 'Breakfast with Santa' on Saturday 12/13. I and others appreciate their support of the children of Dedham and the Town of Dedham ove community event 'Breakfast with Santa' on Saturday 12/13. I and others appreciate their support of the children of Dedham and the Town of Dedham overall and it has made me a customer! In the future, I'll be bringing in my Honda and Toyota (own one of each) for all service work and will consider Prime when it comes time for the next car purchase. More