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Parkway Honda - Service Center

West Roxbury, MA

4.5
294 Reviews

294 Reviews of Parkway Honda - Service Center

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March 20, 2024

I purchased my car and have it serviced at the dealership that Angelis works at. I am very happy that she was my Service advisor when I brought my car to get some major work done back in 2021 and a few times More

by Jacqui Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2024

I have a great experience every time at parkway honda. Angelis was my service advisor.She has great customor service, very knowledgeable and great communication skills!!! If you get to choose a service ad More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2024

Had a great experience the two times that I’ve been at parkway Honda. Angelis was my service advisor, she was super supportive, professional, attentive and her communication with me through the process wa More

by Rosanny Peralta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2024

Angelis is the reason my family and I come to the dealership. Angelis has been there for quite some time. She exhibits great customer service, is very knowledgeable, and will always have your best in More

by richardpg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2024

Always takes care of my Vehicles issues. And makes sure I understand what was wrong. More

by Mrblaze000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2024

Everyone at this dealership is awesome. From start to end. Angelis gave an extraordinary service. Also she consistently prioritizes customer satisfaction by actively listening to their need More

by Teresitaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

Parkway Honda-charged nearly $1300 for a non-existent repair. Don't bring your car in there for service, ever! Honda did refund my money-but only after posting a negative review here. More

by judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Pierre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Manning
Sep 10, 2023 -

judy responded

Update-Honda gave me a full refund

June 21, 2023

Inspite of having a bad experience at Sales Department at at Parkway Honda, MA(I purchased my Honda CRV at this dealership), I went to this dealer only based on the review feedback for Angelis Ramirez. Howe More

by Kasi
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Roberta Motta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Parkway Honda responded

Thanks for sharing your thoughts about your experience with Angelis here at Parkway Honda. We appreciate your business and hope to see you again soon! Sincerely, Mike Timpone General Manager Parkway Honda Office 617-469-7100 Ext 7101 www.parkwayhondaboston.com

May 29, 2023

I am your client since 2000. Your service always very good. Special Thanks to Angelis Ramirez. She is very professional, friendly and knowledgeable adviser. She is one of the r More

by adavidson38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Jaczuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Parkway Honda responded

Thanks for sharing about your experience with Parkway Honda. We appreciate your business and hope to see you again soon! Sincerely, Mike Timpone General Manager Parkway Honda Office 617-469-7100 Ext 7101 www.parkwayhondaboston.com

February 18, 2023

On a busy Saturday, I drove in with a light warning. Shout out to Matt and Kim who made room for me and took care of the issue at no charge!!!! Thank you!! More

by BBD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Kim
Feb 19, 2023 -

Parkway Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt and Kim met your expectations. Thank you for choosing Parkway Honda, we look forward to having you as a valued customer for many years to come! Sincerely, Mike Timpone General Manager Parkway Honda Office 617-469-7100 Ext 7101 www.parkwayhondaboston.com

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