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Parkway Honda
West Roxbury, MA
1,061 Reviews
Welcome to Parkway Honda: Where Excellence Meets Passion in West Roxbury, MA
At Parkway Honda, nestled in the heart of West Roxbury, MA, we don't just sell cars; we foster connections. Inspired by a profound belief in the power of community and the importance of every individual experience, we dedicate ourselves to not only meeting but exceeding your expectations in every interaction. Whether you're engaging with our knowledgeable sales team, exploring financing options, or consulting with our expert service department, you're more than just a customer; you're part of the Parkway Honda family.
Discover the Parkway Honda Difference: A Legacy of Service and Selection
Serving the vibrant communities of Boston, Quincy, Newton, and the wider Massachusetts area, Parkway Honda stands as a beacon of quality and integrity. Our diverse range of new and used Honda models is meticulously curated to ensure that your unique needs and desires are not just met but embraced. From the eco-friendly elegance of the Honda Civic or Accord to the spacious luxury of the CR-V or Pilot, our inventory reflects our commitment to your journey.
Venture into the world of Certified Pre-Owned (CPO) with us, and you'll find more than just a car. You'll discover a promise of reliability, backed by comprehensive warranties and 24-hour roadside assistance. Your perfect vehicle awaits, and it's our joy to guide you to it.
Embark on Your Journey with Confidence: Financing Made Personal
The Parkway Honda finance team believes in empowerment. We're here to illuminate the path to ownership, offering personalized financing and leasing options designed around your life. Our secure online application process is your first step towards freedom, a simple gesture that brings you closer to your dreams. Let us navigate the complexities of financing together, turning possibilities into realities.
Elevate Your Experience: Service and Care at Parkway Honda
Your journey with Parkway Honda doesn't end with a purchase; it begins anew with each mile you travel. Our state-of-the-art service center, manned by certified Honda technicians, stands ready to ensure your vehicle remains a source of pride and joy. From routine maintenance to comprehensive repairs, we use only genuine Honda parts, guaranteeing your car's performance and your peace of mind. Discover our service specials and schedule your next visit easily online—your Honda deserves the best, and so do you.
Join Us at Parkway Honda: Your Journey Awaits
We invite you to experience the Parkway Honda difference, a place where excellence and empathy converge to create extraordinary automotive journeys. Reach out to us online or by phone; better yet, visit us in West Roxbury. Your adventure begins here, at Parkway Honda—where every drive is a journey worth taking.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,061 reviews
February 24, 2018
Oil. Change and maintenance Excellent service all around ought the car there and device was easy and perfessional would recommend to all of my friends this is my second vehicle b Excellent service all around ought the car there and device was easy and perfessional would recommend to all of my friends this is my second vehicle bought there More
by Wilbur
Employees Worked With
Andrew
February 20, 2018
Good customer service. Bought my third Honda CRV here. Got a free first oil change on my new purchase. Been coming here for years for the prompt and courteous service. My Sa Bought my third Honda CRV here. Got a free first oil change on my new purchase. Been coming here for years for the prompt and courteous service. My Salesperson ( Ricardo) has gone above and beyond explaining the new high tech safety features. I could not have a better Service Advisor than Jeff Jaczuk. He is one of the main reasons why I am a repeat customer. Jeff takes the time to answer questions and educate me on various parts and service issues! More
by Track
Employees Worked With
Jeff Jaczuk, Riccardo
February 16, 2018
Good experience and great cars at Prime Honda I searched for and went to several dealerships before I finally found Prime Honda, none of which gave me very timely responds via email or provided ca I searched for and went to several dealerships before I finally found Prime Honda, none of which gave me very timely responds via email or provided cars that I was interested in. At Prime Honda, the salesman who called Simon Suen gave me very friendly and professional service. There are many great Honda cars, both new and used. The used Honda Civic I bought satisfied me really well. But there is one thing need to be make sure before you go to the dealership in person, which is the availability of the car you are interested in. Overall very good. More
by TYChen
Employees Worked With
Simon Suen, Adel Nasser
February 15, 2018
Great customer service Excellent customer service,attention to detail and assist you with your purchased!! They staff are very knowledgeable and they listen to what's Excellent customer service,attention to detail and assist you with your purchased!! They staff are very knowledgeable and they listen to what's important to you in buying a car that you are like and comfortable with. More
by StiveG
Employees Worked With
Fernando Burgos
February 11, 2018
Great service and comfortable space Came in today for my first oil change. First one was free - had no idea! (I believe you need a Honda for this to apply.) Service was fast. It took Came in today for my first oil change. First one was free - had no idea! (I believe you need a Honda for this to apply.) Service was fast. It took 40 mins for an oil change, tire rotation, and car wash. They definitely go out of their way to make you comfortable while you wait - comfy chairs, WiFi, good coffee, donuts, a movie playing.. Can’t speak much to prices because this one was free, but I’ll definitely be bringing my car back, and if they do happen to be a bit over market price, it’ll be worth it. More
by Lchess
Employees Worked With
Unsure
February 07, 2018
Great, wonderful, and professional Was treated well and advised of all the things that was going on with the service of my vehicle. Very professional and work done in a timely fashion w Was treated well and advised of all the things that was going on with the service of my vehicle. Very professional and work done in a timely fashion while I waited for my vehicle. More
by Manny
Employees Worked With
Greg Miller (service advisor) and Jose Martinez (mechanic)
February 07, 2018
Headlight change Double check work, make sure all parts are in place and properly secure!! Headlight check should not exceed more than 45min not 2,5hrs of wait!! Double check work, make sure all parts are in place and properly secure!! Headlight check should not exceed more than 45min not 2,5hrs of wait!! More
by Atomicwarrior67
Employees Worked With
Doug
February 05, 2018
Broken Axel Thank you Randy Vicente and all who assisted us in dealing with our issue. Everyone there were truly on top of everything. Everyone I came in contact Thank you Randy Vicente and all who assisted us in dealing with our issue. Everyone there were truly on top of everything. Everyone I came in contact with were extremely helpful especially Randy More
by Ozy
Employees Worked With
Randy Vicente, Craig Miller
January 31, 2018
Satisfied Customer Working with Steve Stapleton at Prime Toyota was a great experience with purchasing my new lease. His great skill set and knowledge of the vehicle I w Working with Steve Stapleton at Prime Toyota was a great experience with purchasing my new lease. His great skill set and knowledge of the vehicle I was interested in was excellent. He helped me through the whole process with ease. So much prior closing the deal I felt like I gained a new friend out of the process. My experience has been great at Prime Toyota not only you get good customer service you gain a friend. I would highly recommend this dealership to anyone looking for great deal and excellent customer service. More
by Satisfied Customer
Employees Worked With
Steve Stapleton
January 28, 2018
Great experience leasing car from Prime Honda I went in to Prime Honda to lease a 2018 Honda Accord 2.0T, and Ricky Ulysse (Sales & Leasing Consultant) was assigned to help me. From the moment I I went in to Prime Honda to lease a 2018 Honda Accord 2.0T, and Ricky Ulysse (Sales & Leasing Consultant) was assigned to help me. From the moment I met Ricky, he was very polite and he paid careful attention to everything I said. Ricky could tell that I'd done my research and that I knew exactly what I wanted, and he didn't try to change my mind. Ricky and Lenny Goldwasser (General Sales Manger) worked very hard to come up with a great deal, which was very close to what I was looking for. Jeff Craig (Finance Manager) could see that I would probably have to wait quite a while to get my paperwork processed, so instead of going home at the end of his long shift, he stepped in and helped me right away. He processed all the paperwork very quickly and efficiently, minimizing the time that I had to wait. I scheduled with Ricky that I would turn in my existing leased 2015 Honda Accord, and pick the new one up, at 5:00pm on Friday, the day after we had a big snow storm. Ricky let me know that the new car would be ready at 3:00pm, which actually worked better for me than 5:00pm. When I arrived at 3:00pm, Ricky processed the lease turn in very quickly and efficiently. He then spent some time with me in my new Accord, and explained how everything worked - it's much more high tech than the 2015 Accord which I turned in. After that, I was on my way - a very happy and satisfied customer!!! More
by RobertN
Employees Worked With
Ricky Ulysse, Lenny Goldwasser, Jeff Craig
