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396 Reviews of Parkway Honda - Service Center
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February 12, 2023
Everything was exactly as represented from ordering a part to scheduling a service appointment. Super nice folks. Very efficient. part to scheduling a service appointment. Super nice folks. Very efficient. More
by Kim
Helpful February 09, 2023
have been leasing a crv for almost 2 years now and have had no problems with the service or the people. had no problems with the service or the people. More
by rulrich
February 09, 2023
I Love my 2019 Honda HRV and the wonderful service that I was given by everyone. I have bought out my lease. Thank you all at Parkway Honda. was given by everyone. I have bought out my lease. Thank you all at Parkway Honda. More
by bettyandjim2
Employees Worked With
Other Employees :
Mike Smith, Jay Shaeffer
February 09, 2023
Excellent Service! They always let you know what to expect and keep you updated. They are on top of their game. They always let you know what to expect and keep you updated. They are on top of their game. More
by rvarrati73
February 09, 2023
We have bought our cars from Parkway Honda for more than 20 years and always received the very best customer care and service. Thank you Parkway Honda! You have been and are like family. 20 years and always received the very best customer care and service. Thank you Parkway Honda! You have been and are like family. More
by billandvirginia6
Employees Worked With
February 09, 2023
They always do a great job for me and I enjoy their service. There was a few times I asked to check out something and they repaired it free of charge .It was a litttle thing but It was nice of them to service. There was a few times I asked to check out something and they repaired it free of charge .It was a litttle thing but It was nice of them to do. More
by Byanochik
Employees Worked With
December 12, 2022
I want to thank Parkway service manager, Coyla, Jacob tech.for the service to my SUV! you went above and beyond. my fondest thoughts and pleasure doing business with you at Parkway Honda service departme tech.for the service to my SUV! you went above and beyond. my fondest thoughts and pleasure doing business with you at Parkway Honda service department. My suv isn’t a Honda but the service I got was simply the best. Thank thank again. More
by Brendalowery97
Employees Worked With
Coyla, Jacob, service manager.
December 19, 2021
This dealership is awful! How do they stay in business ????? The scheduling is terrible , 16 day wait to check why my bought new 2019 HONDA CRV EX less than 30.000 miles , WOULD NOT START . The service ????? The scheduling is terrible , 16 day wait to check why my bought new 2019 HONDA CRV EX less than 30.000 miles , WOULD NOT START . The service writer (She would not give me her name on Sat, Dec 18 2021 ) nor would she willingly let me talk 2 minutes to a service technician. We had had problems with this service department just 2 months earlier. with a different older Honda we own. That time , 3 times we left the dealership and had to return the car before we even made it home. Sadly my trust factor is low with them anyways. Who manages this location? Can"t they hire any auto technicians ? Too cheap ?This dealership is close to our house ,or we would not have any dealings with them ! Learn Parkway Dover, from John Hinderer Honda in Heath , Ohio ,This is where we bought our new Honda CRV. They have awesome sales(very friendly) Polite customer service or service writers as you call them. The service department is always spectacular ! Thomas helped me Saturday by telling me to check the battery ! He was right ! A new battery and the car was back to running like new ! My car would have sat at parkway dover for 16 days for a defective battery ? I am furious! ,,They did exchange my battery at Dover that day. not willingly at first ,but I'm sure because of my anger .I had almost towed my car to Hinderer Honda over 75 miles not wanting to wait 16 days. and it would have been for a defective battery. Parkway had to know about ! I love Honda's. but these experiences have me looking towards other brands of cars in the near future.Subura, Hyundai .. More
by dursiks
Employees Worked With
no one gives you their name,,, Too poor of service!
April 01, 2019
Slow to fix The workers are friendly. past three service visits have been very slow to fix. This time was to have oil change and tires rotated and new brake pads The workers are friendly. past three service visits have been very slow to fix. This time was to have oil change and tires rotated and new brake pads for front tires. It took them 6 1/2 hours. They seem to be working on multiple cars at one time instead of just trying to get my vehicle done. More
by karthurs27
Verified CustomerEmployees Worked With
Trevor Sunderlin
March 29, 2019
Recall As always, no long wait time and excellent service. It's so nice to deal with the TERRIFIC Service Department and know my car will ALWAYS be in tip- As always, no long wait time and excellent service. It's so nice to deal with the TERRIFIC Service Department and know my car will ALWAYS be in tip-top shape no matter the reason for the service performed. You'll never leave this Dealership unhappy when you have ANY service work completed with this group. A job always well done with a smile !!!! More
by kellie adams
Employees Worked With
