Parkway Motorcars

New Truck Experience Purchased our new truck on 08/25/17. After 6 days the infotainment screen would go out intermitently. Took into the service department on day 12 to ge Purchased our new truck on 08/25/17. After 6 days the infotainment screen would go out intermitently. Took into the service department on day 12 to get it fixed. At this point it has been sitting in their service department for two full days of which no one of the days no one even touched it supposedly waiting for a call from tech support to fix it. Seems they should have someone available in their service department that can handle the repair. At this point I have nothing positive to say about the dealership let alone their service department. At this point we're looking into the possibility we may have to excercise our rights under the Song Beverly Act if this continues. More

Customer service Good customer service, Linda is the best at her job. Everyone was helpful. Service was fast.cant wait to get service soon Thank you for your hel Good customer service, Linda is the best at her job. Everyone was helpful. Service was fast.cant wait to get service soon Thank you for your help More

Love Linda, she's listens and is quick! Fast, great service! I have been going there for 14 years with the same vehicle. My envoy has over 219,000 miles and I live it as much as the day we Fast, great service! I have been going there for 14 years with the same vehicle. My envoy has over 219,000 miles and I live it as much as the day we purchased from them More

Serice Expierence I received excellent service from Parkway GMC, the service staff always treats me with professionalism and courtesy. They value my time and business. I received excellent service from Parkway GMC, the service staff always treats me with professionalism and courtesy. They value my time and business. Parkway is my dealer of choice for Service. More

Professional and courteous Mark Evans treated me with respect had a very professional attitude. He explained everything that was needed my service everything that was needed in Mark Evans treated me with respect had a very professional attitude. He explained everything that was needed my service everything that was needed in my service clearly. Everything was done in a very timely manner. Thank you for your attention and your efficiency More

Quick, no hassle, and Excellent buying experience! I went in and took a look around, I was not pressured in any way to purchase. Once I like a vehicle they did not have AWD in stock. They went out of t I went in and took a look around, I was not pressured in any way to purchase. Once I like a vehicle they did not have AWD in stock. They went out of their way to trade with another dealership to get an AWD with all my choices and it was at the dealership the next day. I'm extremely satisfied with this dealership. More

Tresa Thank You Tresa for helping out with my car. Excellent customer service! She is very professional and very helpful. If anyone ever need any Thank You Tresa for helping out with my car. Excellent customer service! She is very professional and very helpful. If anyone ever need anything talk to Tresa. Thanks again for your help. More

They do NOT complete services they charged for! Be careful if you take your vehicle to get serviced here. I went in for an oil change and tire rotation. My husband marked tires because he wanted t Be careful if you take your vehicle to get serviced here. I went in for an oil change and tire rotation. My husband marked tires because he wanted to make sure they were rotated. 2 1/2 hrs later, they said my car was done and paid for the service. We checked the car and tires had NOT been rotated but we were charged. The technician that worked on our car noticed that we found out the service was not completed, he came up to us and said he did not rotate tires cause our car needed new ones, yet we were charged for it. We asked to speak with a manager and they refused and gave us credit for what we had paid. Our "service" was free.. Now we wonder if the other times we've taken the car there if anything has ever been done on it. We did not need to get credit, we just wanted some explanation as to why this was being done or NOT being done.. I will not be going back here again. How can I ever trust them with my vehicle? More

Happy with service Thanks to my service advisor Mark my experience at parkway motor was uneventful no stressthe wait was a little long I quest that's to be expected some Thanks to my service advisor Mark my experience at parkway motor was uneventful no stressthe wait was a little long I quest that's to be expected some time can't have everything in an instant big ups to Mark More

Oil Change - Terrible experiences, always a long wait. When I purchased my 2013 GMC Terrain, part of what I purchased was lifetime oil changes for my vehicle... Well, I'm sorry that I purchased that servic When I purchased my 2013 GMC Terrain, part of what I purchased was lifetime oil changes for my vehicle... Well, I'm sorry that I purchased that service... While I really like the service adviser Linda, every single time I go to Parkway GMC for an oil change it is an hours long process... I always make an appointment, usually for Saturday morning, and I always wait for at least 2 hours or more... I went there the other week and it took approximately 4 hours... So, decide for yourself... But unless you don't mind waiting for hours or leaving your vehicle I do not recommend getting any kind of service done at Parkway GMC. More