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Parkway Toyota of Boston

West Roxbury, MA

4.7
1,400 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us. We believe in forming long-term relationships that are built on trust and integrity. The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life. We believe that our team deserves to work in a supportive, competitive, family environment. Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends. We believe in respecting your time and intelligence. We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure! Lastly, we want to share our passion with you. We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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1605 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,400 reviews

December 15, 2025

Jean was very helpful! Had a great experience in and out in one day! Would highly recommend! More

by Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Preval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2025 -

Parkway Toyota of Boston responded

We appreciate your great review, Ryan! We’re thrilled to hear our team made the process smooth and efficient, getting everything done in just one day. Your recommendation means a lot to us, and we look forward to welcoming you back to Parkway Honda, Boston's premier dealer!

December 09, 2025

Great service and could not be happier! Worked with YARO and he was great!!! Highly recommend More

by Brenda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2025 -

Parkway Toyota of Boston responded

Thank you for choosing Boston's premier dealer, Brenda! We’re thrilled to hear that our Sales Team provided great service and made the process enjoyable. Your recommendation means a lot to us at Parkway Toyota of Boston, and we look forward to assisting you again in the future!

November 23, 2025

I had a great experience with Parkway Toyota of Boston after an initial disappointment. I had went there to complete a deal on a vehicle that we had previously agreed a price and set up an appointment for More

by remkeshy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomas Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Calihan
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Demosthene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2025 -

Parkway Toyota of Boston responded

Hello, Thank you for taking the time to share your experience. We’re truly sorry to hear that you left feeling disappointed — that is never the experience we want any customer to have. To clarify the situation, the vehicle you were interested in remained available to all customers because no deposit was placed to hold it. Unfortunately, another buyer completed the purchase before you arrived. We understand how frustrating that timing can be, especially after a long drive, and we apologize for the inconvenience it caused. At no point was there any attempt to mislead or “bait and switch.” When we learned the vehicle had just been sold, our team’s intention in offering to show you similar options was simply to help, not to pressure you or steer you toward something you didn’t want. We appreciate your communication leading up to the visit and regret that the outcome did not meet your expectations. If you’d like, as I have already personally expressed, would still be happy to assist you in finding another vehicle that fits your needs. Thank you again for your feedback. Tomas Sanchez General Sales Manager Parkway Toyota of Boston

November 21, 2025

I was looking for a new car and ended up buying at Parkway. My sales was Yaro and he was more than great! Highly recommend this dealership and Yaro More

by charlesrobens1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2025 -

Parkway Toyota of Boston responded

Thank you for your review! As Boston's premier dealer, our Sales Team aims to provide exceptional support. Your recommendation means a lot to us, and we’re grateful you chose Parkway Toyota of Boston for your new vehicle.

November 12, 2025

Easiest car-buying experience I’ve ever had! Yaro Martsinkiv’s attention to customer satisfaction & details is truly remarkable. I highly recommend Parkway Toyota & Yaro to anyone looking for More

by Daniel Tyszka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2025 -

Parkway Toyota of Boston responded

Thank you for sharing your feedback, Daniel. As Boston's premier dealer, dedication to customer satisfaction and attention to detail are qualities we value greatly. We look forward to helping you out in the future here at Parkway Toyota of Boston when you need it!

November 06, 2025

Worked with Yaro and Mike Hanna. They helped me to get into new car. I was a first time buyer and they did excellent job with my approval and price More

by Temazizuzun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2025 -

Parkway Toyota of Boston responded

Hello! It is great to know our Sales Team did an excellent job getting you into a new vehicle. We're pleased that your first-time experience went well for you, and we appreciate your business with Parkway Toyota of Boston, Boston's premier dealer.

October 17, 2025

Yaro helped me to get new Camry. My situation required extra work- out of state license. He went above and beyond to make my buying process smooth and easy! More

by Alan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Parkway Toyota of Boston responded

Thank you for sharing your experience with us at Parkway Toyota of Boston, Alan! We’re so glad our Sales Team was able to go above and beyond to make your out-of-state purchase smooth and easy. Enjoy your new Camry, and we truly appreciate you choosing Boston's premier dealer!

October 08, 2025

Responsive, professional and kind. We will recommend to others and will buy here in the future! More

by pcartwright72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Preval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2025 -

Parkway Toyota of Boston responded

Thank you for your feedback! As Boston's premier dealer, we strive to provide professional, responsive, and kind assistance. Come see us here at Parkway Toyota of Boston for any of your future vehicle needs.

October 03, 2025

We bought 6 cars at this place and so far we had the best experience with Yaro !!!! More

by Verónica Pepen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomas Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Parkway Toyota of Boston responded

We appreciate your 5-star review, Verónica. After purchasing several vehicles, it’s great to know this visit with our Sales Team stood out as your best experience. As Boston’s premier dealer, Parkway Toyota of Boston looks forward to welcoming you back for any future needs.

September 25, 2025

Very professional and respectful! Great experience! Jean took care of us from beginning to the end. More

by Brett Kloes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Preval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2025 -

Parkway Toyota of Boston responded

Thank you for the wonderful review, Brett! As Boston's premier dealer, it's our goal to provide excellent service in every visit. We look forward to continuing to support you with all your vehicle needs here at Parkway Toyota of Boston.

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