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Parkway Toyota of Boston

West Roxbury, MA

4.7
1,426 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us. We believe in forming long-term relationships that are built on trust and integrity. The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life. We believe that our team deserves to work in a supportive, competitive, family environment. Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends. We believe in respecting your time and intelligence. We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure! Lastly, we want to share our passion with you. We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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1605 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,426 reviews

October 01, 2026

The sales person I dealt with was great. Experienced. Helped us alot. Was tge best experience i ever had. More

by Margret
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2026 -

Parkway Toyota of Boston responded

Margret, thank you for giving our Sales Team at Boston's premier dealer such a highly-rated review. We are so happy to learn that they provided you with your best car-buying experience yet. We appreciate your business at Parkway Toyota of Boston and welcome you back anytime.

October 01, 2026

This dealership is a great dealership. The sales person is great. Would definitely recommend them to my people More

by Margret
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2026 -

Parkway Toyota of Boston responded

Thank you, Margret! We are excited to have you as a customer of Parkway Toyota of Boston and are appreciative of your five-star review. Be assured that you can always expect that same level of service from our team at Boston's premier dealer, no matter what you need help with.

September 17, 2026

Helio Monterrosa is a Very Bad person. Don't want to deal with him. I was working with another salesperson he was off Helio called me to work with him instead of him. Forced me if you come More

by Joe H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Helio Monterrosa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2026 -

Parkway Toyota of Boston responded

Hello Joe, My name is Tomas, General Sales Manager at Parkway Toyota of Boston. Would love to connect with you on this as I think there may be a bit of confusion. Helio is one of our Sales Managers. He is tasked with getting clients the best deal while ensuring that the sales team earns your business in the process so they can feed their family. Would you mind shooting me an email with your information so we can sort this out? Tomas Sanchez TSanchez@ParkwayToyotaofBoston.com

September 15, 2026

Yaro was extremely professional, friendly and very informative. He was an absolute pleasure to work with and I would recommend him to anyone I know who’s in the market for a new vehicle. More

by Walshy813
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomas Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2026 -

Parkway Toyota of Boston responded

Thanks for your 5-star review and feedback. It's thrilling to learn that our Sales Team at Boston's premier dealer was able to help you get into a new Toyota. Congratulations, and we hope you're enjoying it! Please reach out to us at Parkway Toyota of Boston if you need any further automotive assistance!

September 02, 2026

Yaro stayed on top of my car arrival and kept me updated one a week! Love my new RAV4 limited 2026!!!! More

by Iris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Parkway Toyota of Boston responded

Thank you for the positive review and rating, Iris! We are glad to know that our team at Parkway Toyota of Boston was helpful, and we hope that you enjoy your RAV4 limited 2026!

July 27, 2026

Yaro was great! We love our new car and the buying experience with Parkway Toyota of Boston was excellent. Our car even came in 2 weeks earlier than expected on del More

by A
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2026 -

Parkway Toyota of Boston responded

We're pleased to learn that our Sales Team at Boston's premier dealer went above and beyond your expectations during your recent visit. We hope you continue to choose Parkway Toyota of Boston for all your automotive needs. Take care!

July 17, 2026

I was referred to Yaro and he was great. He went above and beyond. Finance manager worked very hard on my approval. Very happy! More

by Beka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2026 -

Parkway Toyota of Boston responded

Thank you for your wonderful feedback, Beka! We’re thrilled to hear that our Sales Team provided such outstanding service and went above and beyond to help you throughout the process. Delivering a great customer experience is always our goal at Boston's premier dealer, and it’s fantastic to know they made such a positive impression. Parkway Toyota of Boston looks forward to assisting you again in the future.

July 09, 2026

Yaro is incredibly helpful and polite! I would highly recommend him and this dealership to anyone in a heartbeat! More

by ronaldanl1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2026 -

Parkway Toyota of Boston responded

We’re delighted to hear that our team at Parkway Toyota of Boston provided such a helpful and polite experience. Delivering outstanding customer service and making every customer feel valued are top priorities for Boston's premier dealer. Thank you for your support, and we look forward to assisting you again in the future!

July 07, 2026

Yaro was a pleasure to deal with and made the buying experience painless and very efficient! More

by Nick.nannicelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2026 -

Parkway Toyota of Boston responded

Hi Nick, we're fortunate to have an amazing Sales Team at Boston's premier dealer and we appreciate you taking the time to write such a great review about our staff here. It's wonderful to learn that your time at Parkway Toyota of Boston was productive, efficient, and an overall positive one. We look forward to seeing you again!

June 26, 2026

Lori Yeaw was very helpful, kind, and patient. She checked in with me throughout the appointment, I would definitely go to her again. More

by Mem8893
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Yeaw
Jun 26, 2026 -

Parkway Toyota of Boston responded

Thank you for taking the time to leave a positive review for us at Parkway Toyota of Boston. We're happy our team could meet your expectations! Please don't hesitate to reach out if there's anything additional Boston's premier dealer can do for you.

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