Parkway Toyota of Boston

Was such a great experience with Yaro. Was able to get for price I wanted and the car came in 2 weeks early. Such a wonderful experience highly recommend!! Was able to get for price I wanted and the car came in 2 weeks early. Such a wonderful experience highly recommend!! More

Ernst was super helpful and communicative throughout the whole process. Made everything very easy and straightforward. Highly recommend. whole process. Made everything very easy and straightforward. Highly recommend. More

All the staff were friendly and helpful offering water when waiting for car inspection sticker eyc when waiting for car inspection sticker eyc More

Kevin was great and easy to work with! Very happy with my new car! Everyone at this dealership was kind and helpful throughout the whole process. Very happy with my new car! Everyone at this dealership was kind and helpful throughout the whole process. More

Yaro gave me a great deal very nice guy and a very respectful gentleman. definitely recommend to friends and family! respectful gentleman. definitely recommend to friends and family! More

I bought a new car and Yaro was my sales person. He was wonderful. He always kept me informed about my order and he never pressured me. I have been happy all around. He was wonderful. He always kept me informed about my order and he never pressured me. I have been happy all around. More

Great service! Very professional and took care of me and family. Worked very hard to get me my dream car at the right price. Very professional and took care of me and family. Worked very hard to get me my dream car at the right price. More

We just purchased a 2022 RAV4 Prime from Charles at Parkway Toyota! I had been calling around and there weren’t any Primes available. I called Parkway late one evening and asked if they had any availab Parkway Toyota! I had been calling around and there weren’t any Primes available. I called Parkway late one evening and asked if they had any available. They said they had one in transit that was available. We were going to go to the dealership the next day but after discussing it we decided to call back and ask if we could put a down payment on it so no one else could. Management called me back after hours and helped set everything in motion. We had never purchased anything sight unseen before. It was a bit scary. We had to wait a couple of months for the car to arrive. Charles kept me posted on its status. Once it arrived Charles called us and we scheduled our delivery. When I saw the vehicle I was extremely relieved. It was better that I had hoped! It was gorgeous! I had never driven a Hybrid before and this car is amazing! The transaction itself was pretty seamless seeing we were purchasing the vehicle for our business. Business transactions always take longer but the dealership is really comfortable so it didn’t feel like we were there forever. Charles and the rest of the staff were excellent! For a great car and an excellent experience I highly recommend Parkway Toyota! More

Yaro did well moving us along at an efficient and mindful pace. I would recommend pace. I would recommend More

I leased a car through this dealer for 3 years. My initial sales experience with Jean was good so when I received a letter from the dealership saying I could trade in early for a lower monthly pay My initial sales experience with Jean was good so when I received a letter from the dealership saying I could trade in early for a lower monthly payment so I called and set up an appointment with Jean. When I showed up for my appointment, I showed Jean the letter I received and said I wanted to trade in early and lower my monthly payment. After some back and fourth Jean brought the letter to his sales manager who came out and said that it was just an estimate and that they couldn’t lower my monthly payment. After a bizarre and quite rude exchange with the sales manager I left. I had time to shop around and refused to play games. Less than 10 minutes after leaving, I started to receive calls from Jean who was then trying to further negotiated a deal with me. I explained to Jean my soul reason for coming in was because of the letter I received that said I could lower my monthly payment to $159 a month with $1500 down. Jean proceeded to call me several more times that day. I also received a call from Lizbeth who is the most professional person I have dealt with at this dealership, however, unfortunately she is not in management or sales. Eventually a manger whose name I can’t recall contacted me several hours later and apologized and said my letter should have been honored. However, the lower payment was a “Calculation” to which I replied if you can get my monthly payment closer to what you offered me via the letter you sent, I was willing to give a down payment of $1500 over the phone. He said he’d look into it and I never heard from him again. Several months later I started to receive sales calls from Parkway Toyota. I explained I was unwilling to do business with them any longer unless they were willing to honor the original offer, they sent me regarding lowering my monthly payment. After some back and forth a manager named Joe C. contacted me to try and work out a deal. I will say he did offer to lower my payment; however, it was nowhere close to the $159 they had offered me in the letter originally sent. Joe C. was rude and unprofessional. He was very dismissive and upset when I mentioned to him that it was a bad practice to use bait and switch advertising and ultimately qualifies as fraud. More