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Parkway Toyota of Boston

West Roxbury, MA

4.7
1,367 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us. We believe in forming long-term relationships that are built on trust and integrity. The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life. We believe that our team deserves to work in a supportive, competitive, family environment. Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends. We believe in respecting your time and intelligence. We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure! Lastly, we want to share our passion with you. We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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1605 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,367 reviews

January 24, 2022

Yaro is great and really helpful. He’s very prompt and responsive and I recommend his service More

by yl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Parkway Toyota of Boston responded

Thanks for sharing your thoughts about your experience working with Yaro here at Parkway Toyota of Boston. We appreciate your business and hope to see you again soon! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

January 22, 2022

Yaro was so helpful when looking for a car with my boyfriend, and found us the exact car we wanted! He helped with a rate and found the best course of action for us. More

by alexandriashields25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2022 -

Parkway Toyota of Boston responded

Alex, Thank you so much for your excellent review! We are so glad that Yaro had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

January 22, 2022

I bought my car from Yaro Martsinkiv and he was both extremely knowledgeable and helpful within the whole process! More

by Stephenbattaglia594
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2022 -

Parkway Toyota of Boston responded

Stephen, Thank you so much for your wonderful review! We are thrilled that Yaro had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Parkway Toyota of Boston! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

January 15, 2022

I was looking for a truck for my son I searched the internet and found one. I called ahead and when I arrived to the dealer Yaro was waiting for us and I was completely surprised how the whole was eas More

by btnd04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2022 -

Parkway Toyota of Boston responded

Thank you for your review and kind words for Yaro! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thanks for choosing Parkway Toyota of Boston. Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

January 15, 2022

Leonardo Monterrosa is my go to salesman. I’ve bought a few cars through him and don’t plan on stopping. He’s the best salesman I’ve ever dealt with and I don’t mind going back whenever someone I know need More

by BrandanVenne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonardo Monterrosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2022 -

Parkway Toyota of Boston responded

Thank you, Brandan! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Leonardo and our team met your expectations. Thank you again for choosing Parkway Toyota of Boston, we look forward to having you as one of our valued customers for many more years to come! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

January 12, 2022

Very clean, nice open and modern design, with nice amenities for customers waiting. The sales, financial and service people are all as knowledgeable as they are friendly. The showroom floor is layed o More

by Prius-r-good
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonardo Monterrosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Parkway Toyota of Boston responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

January 11, 2022

Yaro is one of the best used car salesman I have ever used. He went above and beyond to get me into my new car. I will recommend him to anyone looking to buy a car in the future at Parkway Toyota. More

by evanccooke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Parkway Toyota of Boston responded

Evan, We are very happy to hear Yaro provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

January 10, 2022

Leo has been incredibly friendly, considerate and professional throughout the whole process, helping us to get a new car. He always tries to make sure that we have everything we need and we are comfo More

by Angela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonardo Monterrosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Parkway Toyota of Boston responded

Angela, Here at Parkway Toyota of Boston, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Leo, and it was a pleasure having you at the dealership. We appreciate your review! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

January 05, 2022

Not a good place. Liked their used Lexus, gave $500 deposit, on 12/30/2021. Explained to the sales guy that was going out of town at the moment and couldn't make it to the dealership, said that I would More

by glinatser
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Deu Ernst Dauphin
Jan 22, 2022 -

Parkway Toyota of Boston responded

We're sorry that you didn't have a completely satisfying visit. Thank you for supplying your contact information and someone from our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this. Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

December 28, 2021

Yaro was extremely helpful and made our buying experience stress free. We highly recommend working with him. More

by katemurphy8308
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Calihan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Parkway Toyota of Boston responded

Kate, thank you so much for choosing Parkway Toyota of Boston! Congrats on your new purchase, and let us know if we can be of any more assistance! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

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