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Parkway Toyota of Boston
West Roxbury, MA
1,407 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us.
We believe in forming long-term relationships that are built on trust and integrity.
The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life.
We believe that our team deserves to work in a supportive, competitive, family environment.
Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends.
We believe in respecting your time and intelligence.
We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure!
Lastly, we want to share our passion with you.
We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,407 reviews
June 11, 2021
Natacha was super nice and respond to all my text and calls very quickly. She helped me out alot! Such as lowering the price of the vehicle into my range. calls very quickly. She helped me out alot! Such as lowering the price of the vehicle into my range. More
by nicktobin122
Employees Worked With
Natacha Alexandre
June 10, 2021
Jean was amazing and professional. He made us feel safe and heard in making this investment. He was very resourceful and charismatic. I will definitely be going back to him when I need another car. and heard in making this investment. He was very resourceful and charismatic. I will definitely be going back to him when I need another car. More
by Sergine D
Employees Worked With
June 06, 2021
Great Experience. Kennedy was very professional, patient and didn’t pressure me. Everyone at the dealership was very nice and the car was delivered sooner than expected. and didn’t pressure me. Everyone at the dealership was very nice and the car was delivered sooner than expected. More
by mitch b
Employees Worked With
Kennedy Depradine
June 05, 2021
This dealership is always so well run and so organized. It is ALWAYS a pleasure to see Kennedy !! He always makes sure I am very happy with my car and always asks if there is anything he can do for me. He It is ALWAYS a pleasure to see Kennedy !! He always makes sure I am very happy with my car and always asks if there is anything he can do for me. He always makes it a pleasurable visit when I have come in for the routine check-ups. He is a super, super nice man !!!! More
by mlovell5555
Employees Worked With
Kennedy Depradine
June 04, 2021
Natacha was really helpful with getting all the details about the car and made the process smooth and fast. Also gave me a great deal on the car!! Really helpful and courteous ! about the car and made the process smooth and fast. Also gave me a great deal on the car!! Really helpful and courteous ! More
by Smit Sanghvi
Employees Worked With
Natacha Alexandre
June 03, 2021
Natacha is the best of the best!! She made the process extremely easy and quick. I am extremely satisfied and would recommend her and the dealership. extremely easy and quick. I am extremely satisfied and would recommend her and the dealership. More
by Paulina
Employees Worked With
Natacha Alexandre
June 02, 2021
Jean Preval was amazing. He's very helpful and knowledgeable. He worked so hard to help my husband & I find the right car for us. knowledgeable. He worked so hard to help my husband & I find the right car for us. More
by M.J.
Employees Worked With
June 01, 2021
very good services and very professional they tw explain in a clear and precise way what is the best for you and the best price. in a clear and precise way what is the best for you and the best price. More
by Belkys
May 31, 2021
I’ve been coming to West Roxbury Toyota dealer and Jean has helped me out since 2009 I have bought five cars from him. He is the best at what he does I highly recommend everyone to see Jean if they’re look has helped me out since 2009 I have bought five cars from him. He is the best at what he does I highly recommend everyone to see Jean if they’re looking for a new car or used car!!! More
by Jen2005rsx
Employees Worked With
