Parkway Toyota of Boston - Service Center

I bought a used car several months ago. While I was cleaning it I noticed the tires had some issues. I contacted Prime Toyota where I bought this car and received a phone call the next day from Jesse B cleaning it I noticed the tires had some issues. I contacted Prime Toyota where I bought this car and received a phone call the next day from Jesse B. I told him of my concerns and he asked me if I could bring it in right away. Yulissa was my service advisor. She was extremely knowledgeable and very professional. After their Service Dept. checked out the tires they agreed my concerns were valid. They remedied this problem totally to my satisfaction. Again I can only say, I as a customer, have always been treated well, from the time I purchased my car (from Sambo Sorm) to the few service visits up until this issue with my tires. I honestly thought they would not do anything about my tire concerns because I bought the car used. I was definitely surprised and I am a very happy customer. Not all dealerships are alike. More

I had an excellent experience. My service Rep was Julissa Godoy, she was very professional and answered every concern I had about the repair that was taking place on my vehicle. It's noticeable that Julissa Godoy, she was very professional and answered every concern I had about the repair that was taking place on my vehicle. It's noticeable that Julissa takes pride in the work she does and carries the name of Prime Toyota to the highest. I'm highly satisfied and I highly recommend Prime Toyota for service or to buy a car. More

Overall experience was great. Felix was extremely accomadating and has indicated that he would assist with some of the few touch ups regarding viehicle purchased; pass. fl. mat and upcoming install & accomadating and has indicated that he would assist with some of the few touch ups regarding viehicle purchased; pass. fl. mat and upcoming install & indicated if anything else is needed to inform! Murdock (Mac) was also helpful in trying to meet my wife & I monthly payment goals. We look forward to recieving the same wonderful service moving forward. Great Job! Sincerely, Aaron & Isabel Tavares More

On behalf of my wife I would like to thank the service department at Prime Toyota for their great service! she brought our 2010 Camry in for its first service and the guys could not have been nicer! This department at Prime Toyota for their great service! she brought our 2010 Camry in for its first service and the guys could not have been nicer! This is the reason why we have bought two Toyota's from Prime and the reason we will continue to buy at Prime! Thank you for the great service! More