Passport BMW

Beware of client advisor Jordan Riley. I placed an order for a new car. Client advisor assured me the order would be placed within a few days. Order wasn’t placed for a month! When attempt I placed an order for a new car. Client advisor assured me the order would be placed within a few days. Order wasn’t placed for a month! When attempting to reach out for an update, on several occasions he would not reply. I had to call the dealership for the update. I finally got fed up and canceled the order. Never again! More

This was our third BMW purchase but first with Passport BMW. This office is definitely a cut above the rest. From the folks in Sales (Sean Swartz) to our Client Advisor (Rachel Clancy) we were well informe BMW. This office is definitely a cut above the rest. From the folks in Sales (Sean Swartz) to our Client Advisor (Rachel Clancy) we were well informed about the production of our car every step of the way. ANY and EVERY question we asked was responded to quickly and accurately. They went above and beyond. The entire staff were professional, well informed, supportive, and dressed to impress. I wish every car buying experience was as seamless as this one. I will be back and will send my friends! Thank you Passport BMW! More

January 24, 2022 I have been a BMW owner for several years and replaced my 2010 750 li with a 2022 X6 and I am completely satisfied! Mr. Tyrell Deas listened to all of my request and concerns and went years and replaced my 2010 750 li with a 2022 X6 and I am completely satisfied! Mr. Tyrell Deas listened to all of my request and concerns and went above and beyond to make sure that I got a suitable replacement. I highly recommend that if you want a salesperson who is a person first and cares about what his customer wants, than contact him. The buying process with him was very smooth. I am enjoying my new BMW x6! Thank you so much Mr. Tyrell Deas! If you have any questions and want to purchase a BMW and feel confident about your purchase, I highly recommend TYRELL DEAS!!! EMPLOYEES WORKED WITH Tyrell Deas More

I bought my first BMW X5 from this dealer. Our whole buying process was very smooth. Nathan Tibbets is very knowledgeable and he went above and beyond to answer all of our questions. I can recommend Nat buying process was very smooth. Nathan Tibbets is very knowledgeable and he went above and beyond to answer all of our questions. I can recommend Nate if any one is looking to buy their next BMW car. All other team members at Finance and support staff are very friendly and helpful, making the Passport BMW obvious recommendation. More

Just bought my first BMW fresh off the show room floor! The sales rep Ben made my car buying experience one to remember! I would recommend this particular dealership for there customer service, friendly kn The sales rep Ben made my car buying experience one to remember! I would recommend this particular dealership for there customer service, friendly knowledgeable staff and quick car buying process. Thanks again Ben! More

My husband and I recently purchased a 2022 BMW X5. Our experience with Passport BMW was fantastic. Our Client Advisor, Ben Stith, was extremely professional, knowledgeable beyond measure and direct. The s experience with Passport BMW was fantastic. Our Client Advisor, Ben Stith, was extremely professional, knowledgeable beyond measure and direct. The sales manager was very helpful with the trade-in aspect of our purchase. We were pleased to have a tech spend time with both of us individually to review the technical operations of our new vehicle. The entire process flowed smoothly and swiftly, I highly recommend Passport BMW and Ben Stith for sales! More

So happy with the customer received at Passport that I drove from Central VA to purchase my second one from them. The whole team at Passport (Nathan, Milos, Ian, Jeff) made my second purchase just as pos drove from Central VA to purchase my second one from them. The whole team at Passport (Nathan, Milos, Ian, Jeff) made my second purchase just as positive as the first time around. i recommend them to everyone. More

Just purchased a BEAUTIFUL BMW X3 and couldn't be happier! Thank you to the GM Nate Tibbetts for all of the time he spent guiding us to the perfect vehicle. His wealth of knowledge, care for our in happier! Thank you to the GM Nate Tibbetts for all of the time he spent guiding us to the perfect vehicle. His wealth of knowledge, care for our interests, and ease to work with made the car buying process a breeze. Nate was patient and answered every question we had, but also pointed out several features and information that we would not have known or known to inquire about, further helping guide us to a vehicle that would truly best meet our needs. All of the other sales and finance team members of the BMW Passport team were friendly and helpful, making Passport the obvious recommendation for us when friends ask where to purchase a BMW from. More

Terrific streamlined process with Paul Tyler got me in the vehicle I wanted in a smooth, efficient manner. Paul kept me informed every step of the way while my X5 was being built in South Carolina. Deale the vehicle I wanted in a smooth, efficient manner. Paul kept me informed every step of the way while my X5 was being built in South Carolina. Dealership is professional and comfortable. More

Nathan and whole Passport team were wonderful. Exceptional and quick service. Love our car! Would definitely go back to Passport for future car needs. Exceptional and quick service. Love our car! Would definitely go back to Passport for future car needs. More