Passport BMW
Suitland, MD
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Mr. Dylan Jacobs my sales rep, Mr.Milos Petric, Manager, Mr. Sean Graham Tech Advisor Genius, and Mr. Davaughn Paige Business Manager were all extremely professional, personal, courteous and made my car pur Mr. Sean Graham Tech Advisor Genius, and Mr. Davaughn Paige Business Manager were all extremely professional, personal, courteous and made my car purchasing experience great! It was a pleasure purchasing my new vehicle from them. I will highly recommend them to anyone looking to purchase a new vehicle, especially a BMW! More
I recently bought my X5 50E from this dealership and I felt respected and appreciated t throughout the process. Jon Garrett, my sales representative, was the ultimate sales person and didn’t pressure me a felt respected and appreciated t throughout the process. Jon Garrett, my sales representative, was the ultimate sales person and didn’t pressure me and made the process expedient. They explained details I didn’t fully understand and Sean guided me through the vehicle’s functions. I was very impressed! More
I highly recommend Passport BMW to anyone looking for a great experience, and I especially recommend Dylan Jacobs. His professionalism, expertise, and dedication to customer satisfaction made my purchase a great experience, and I especially recommend Dylan Jacobs. His professionalism, expertise, and dedication to customer satisfaction made my purchase an excellent experience. More
Had a wonderful experience at Passport. Jon Garrett did a great job, let me navigate the decision and buying process at my own pace, and providing the information and support I needed when Jon Garrett did a great job, let me navigate the decision and buying process at my own pace, and providing the information and support I needed when I needed it. Honestly a very enjoyable experience. More
Everything was top notch. Excellent customer service, especially from my sales rep Jon Garrett. He was very attentive and keep up to date on everything. The most painless car Excellent customer service, especially from my sales rep Jon Garrett. He was very attentive and keep up to date on everything. The most painless car buying experience I have had so far. This is my third car I have bought from Passport. More
I had a very positive experience working with Sami throughout the purchase of my vehicle. From the beginning, his communication was excellent. He patiently answered the many questions I had and prompt throughout the purchase of my vehicle. From the beginning, his communication was excellent. He patiently answered the many questions I had and promptly followed up whenever additional information was needed. He also coordinated effectively with both the finance and service departments, making the entire process smooth and straightforward. The finance and service teams were equally professional, courteous, and efficient. While there was not much room for negotiation on either the vehicle price or the extended warranty, I believe I received a fair and competitive deal overall. I was especially pleased that my registration and tags arrived in less than a month. When it was time to have the tags installed, I simply drove into the service department and was greeted by a professional, courteous, and efficient team that completed the installation quickly. Overall, everything went very well, and I am satisfied with my experience. I appreciate Sami’s responsiveness and customer service, as well as the professionalism demonstrated by the entire dealership staff. More
The customer service is extremely helpful. I never felt rushed or pressured to do more than needed. The environment was very positive as well. I never felt rushed or pressured to do more than needed. The environment was very positive as well. More
Great customer service, Sami, my sales person, made the process very smooth and easy, also explained everything about the M2. Highly recommend Passport BMW process very smooth and easy, also explained everything about the M2. Highly recommend Passport BMW More



