Passport BMW

Very professional and respectful. Met all my needs and kept me inform periodically through out my wait while my car was getting serviced which I was satisfied with the results. kept me inform periodically through out my wait while my car was getting serviced which I was satisfied with the results. More

Excellent service and polite staff. Everything was taking care through the phone they picked up my car from my job and dropped at the same palace ( Left an other car for my use ) Thank you passport BMW care through the phone they picked up my car from my job and dropped at the same palace ( Left an other car for my use ) Thank you passport BMW More

Excellent hassle free experience Had a quick, easy, and enjoyable experience working with Passport BMW. I appreciated their ability to expedite the purchase process and to get me in a Had a quick, easy, and enjoyable experience working with Passport BMW. I appreciated their ability to expedite the purchase process and to get me in and out of the dealership without pressuring me for extra add ons. Would come back to Passport for my next purchase. More

Awesome salesmame Kevin is the best salesman that I ever worked with. I loved to work with Kevin and the way he helped me with my new vehicle. He made my time worth it Kevin is the best salesman that I ever worked with. I loved to work with Kevin and the way he helped me with my new vehicle. He made my time worth it and he is super friendly. I will definitely coming back to see him again if i look for new BMW. More

Courteous and empathetic Kevin is a the best honest sales person that I have come across. He has the ability to understand and share the feelings of his customer. I am a used Kevin is a the best honest sales person that I have come across. He has the ability to understand and share the feelings of his customer. I am a used car exporter and been buying a lot of used cars for export. I purchased 2017 Benz GLE 350 from Kevin by phone since I could not able to travel to the dealership to text drive or inspect the car. Kevin was able to give me a vivid description and the condition of the car. The car came exactly according to his description and advice. He is the best beyond 5 star More

Unexpected "Used Car Dealership" Experience @Passport I had a bad experience with Passport BMW in Maryland. First of all, the sales rep was not helpful, and he immediately assigned me to a BMW Genius afte I had a bad experience with Passport BMW in Maryland. First of all, the sales rep was not helpful, and he immediately assigned me to a BMW Genius after greeting and knowing that I'm interested in a CPO F30, as if he is saying I cannot waste my time on this small deal. For the record, I had 5 or 6 BMWs before, and this F30 is a first car for my teen boy. They should treat all the same!! Second, the finance guy I worked with was trying to change the numbers on me, and kept saying that I do not qualify for the 0.9% finance, though I had above 800 score!! He kept saying excuses that do not make any sense. I walked out and was ready to go, but they called me back. The sales guy told me he does not appreciate me saying that we talked about offers, when in fact that was the main thing we talked about. I was not expecting this type of treatment at a luxury car dealership at all. I'm not recommending Passport BMW at all to any of my family of friends. More

I have purchased two cars from Passport. The professionalism, attention to detail, follow up and client service from start to finish across all departments is simply the best. Passport’s servic professionalism, attention to detail, follow up and client service from start to finish across all departments is simply the best. Passport’s service department in my opinion is the best in the DC metro area. More

Very friendly and efficient. Comfortable atmosphere with everyone practicing social distancing and everyone wearing their PPE. There was no wait, took me at my appointed time. everyone practicing social distancing and everyone wearing their PPE. There was no wait, took me at my appointed time. More

Kevin did an excellent job in helping streamline getting the car I wanted at passport bmw. Highly recommended to anyone looking to o get a car. He was very helpful. the car I wanted at passport bmw. Highly recommended to anyone looking to o get a car. He was very helpful. More

The sales rep, Joon Song was very courteous and professional. He patiently worked me through the buying process and helped me with the best deal. My family loved the suv. Thanks JS!!! professional. He patiently worked me through the buying process and helped me with the best deal. My family loved the suv. Thanks JS!!! More