Passport BMW

Excellent service and representation. Once I contacted Joey Kestermann about my 2016 X5 displaying a low oil message he was able to get me in the next day to get it looked at. You can't a Once I contacted Joey Kestermann about my 2016 X5 displaying a low oil message he was able to get me in the next day to get it looked at. You can't ask for better service than that. My 2016 X5 is an awesome car, I just don't understand why it burnt off 2 qts of oil in 2,600 miles. According to the mechanic "those twin turbos just burn oil", but that much? I've never had a turbo charged car before, so maybe... it just seems like a lot. Like I said tho, Joey got me in super fast, and everyone there was very pleasant. I don't think I could have asked for better service. More

Good experience. My advisor, John, made it super easy to move forward. Finance is always the most challenging- gotta love the tactics. Working with the Genius technology subject matter expert was super help move forward. Finance is always the most challenging- gotta love the tactics. Working with the Genius technology subject matter expert was super helpful. Overall, I’ll be back for my next bimmer. More

Passort BMW I am really pleased with the great customer service I received at Passport BMW. The service manger there Keith Renner is such a Blessing. He's very he I am really pleased with the great customer service I received at Passport BMW. The service manger there Keith Renner is such a Blessing. He's very helpful and concerned about the customer needs when you bring your vehicle in for service. He gives you the insight of what wrong with your vehicle and what needs to be done in fixing the problem. Keith is a fair and great guy. I'm very pleased to have him a part of the BMW service team. It's people like him that keeps me coming back for great customer service at Passport BMW. More

I have been a customer of Passport BMW for 7 years and they have deplayed nothing but top rated service during this pandemic. They took all the necessary precautions and made me feel safe. As for the se they have deplayed nothing but top rated service during this pandemic. They took all the necessary precautions and made me feel safe. As for the service, my advisor, Ashley Kern, was very knowledgeable and explained every detail to the fullest. A very satisfied customer More

Ben Stith ---excellent salesman Very knowledgeable sales people. They priced me into the best deal on the east coast. Ben Stith wasextremely helpful in resolving outstanding issues f Very knowledgeable sales people. They priced me into the best deal on the east coast. Ben Stith wasextremely helpful in resolving outstanding issues from purchase. You will not be disappointed by using Passport. Great quality and outstanding value to purchase through their dealership. Will buy next car from BEN as well. Highly recommend. More

Just got my 1st BMW I got my 1st BMW this past weekend and it was a 2017. The level of customer service and cooperation was A+. Negotiating a trade in and finding a used I got my 1st BMW this past weekend and it was a 2017. The level of customer service and cooperation was A+. Negotiating a trade in and finding a used BMW comes with a lot of different challenges. However, they made it all worth the drive to this dealership. They got me into my dream suv! I will continue to use them for buying BMW's and we may get another soon. More

Michael Jenkins provided excellent customer service during my recent service visit, including the valet service! He was ver pleasant and easy to speak with regarding my service! Thanks Michael! during my recent service visit, including the valet service! He was ver pleasant and easy to speak with regarding my service! Thanks Michael! More

The service level is second to none. I have always been a Mercedes guy who always received great service from my dealership, but Passport BMW has exceeded that level. My salesman Milos, was honest, hardworki Mercedes guy who always received great service from my dealership, but Passport BMW has exceeded that level. My salesman Milos, was honest, hardworking, and delivered everything as promised. I felt he was working for my best interests, which allowed me to get a excellent deal on a certified x3. Shop this dealership first, ask for Milos, you will not be disappointed. More

I bought a used BMW from Passport this weekend and could not be happier. My client advisor was Teric who I highly recommend. He was very knowledgeable and patient and had the car right outside ready for me not be happier. My client advisor was Teric who I highly recommend. He was very knowledgeable and patient and had the car right outside ready for me to drive by the time I got there. They even were able to repair a worn area on the driver's seat. Once again, I would highly recommend Paasport BMW and Teric. More

Always helpful & courteous Keith is above & beyond professionalism. I’m confident each appointment will go smoothly with his assistance. Here’s a suggestion to speed service up; When an appointment i professionalism. I’m confident each appointment will go smoothly with his assistance. Here’s a suggestion to speed service up; When an appointment is confirmed & a loaner is approved all paperwork should be completed before the customer comes in; insurance info, driver license etc., this would essentially save customer time, some frustration & make the auto loaner process even better! More