Passport BMW

I had a very positive experience and the customer service is the best I have seen. I would highly recommend them to anyone interested in purchasing a BMW. is the best I have seen. I would highly recommend them to anyone interested in purchasing a BMW. More

Excellent Customer Care Teric Khairzada was my car consultant, he had the perfect used car for me, he was able to deliverer the same day as promise, everything went smoothly Teric Khairzada was my car consultant, he had the perfect used car for me, he was able to deliverer the same day as promise, everything went smoothly without any hassle and the finance specialist was excellent also. I highly recommend Passport BMW, Suitland, MD and don't forget to ask for the best #1 car consultant Teric Khairzada! Ms. Mattie T. More

This is a nice, clean and professional BMW dealership that offered A1 service throughout the whole process of me purchasing my new BMW. Would definitely recommend working with Milos on buying a vehicle a that offered A1 service throughout the whole process of me purchasing my new BMW. Would definitely recommend working with Milos on buying a vehicle at this dealership, he was informative, provided updates, and made the process seamless. More

Passport BMW Customer Service Adavisor Harry Ayvazian My car had a bent wheel and the wheel could not whole the 32 pound air pressure it kept seeping out very slowly. HARRY got my wheel replace and he ch My car had a bent wheel and the wheel could not whole the 32 pound air pressure it kept seeping out very slowly. HARRY got my wheel replace and he checked my car for other problems without me asking him too. When I received the call to pick my car up my Black 430XI 2019 BMW I was shocked how clean and shinny it was inside and out side. My car was beautiful and I was very happy. My car is a year old but you could not tell it by looking at it my car looked like it was just drove off their showroom floor. Passport BMW Services Advisors are all sent though an intense Customer Service training program trained by their Service Director Mr. Joey Bonilla. This program is what all BMW Service Advisors show have to complete because let me tell you I have been to other BMW Dealership through out the US and none of them come close to Mr. Bonilla teams. Passport BMW is number one in customer services. I am telling all customers if you want to purchases a BMW go to Passport BMW because their customer service Advisors are the best. More

Joon Song was professional, kind, caring and provided me with superior customer service. I’m extremely happy with my new 2020 328i. Customer since 2007! with superior customer service. I’m extremely happy with my new 2020 328i. Customer since 2007! More

mentioned below with scheduled for recall of passenger air bags,with findings of some auto repairs needed for safety, udating customers of expectation, knowledge of with scheduled for recall of passenger air bags,with findings of some auto repairs needed for safety, udating customers of expectation, knowledge of expected repairs, as mentioned below, delivered as promised, More

Exceeded all expectations by far! Exceeded all expectations by far. Unbeatable price and such a nice service. I'm so glad that I decided to go to Passport BMW. I had my car delivered w Exceeded all expectations by far. Unbeatable price and such a nice service. I'm so glad that I decided to go to Passport BMW. I had my car delivered with the specifications I wanted and on the date of my preference. More

Satisfied Customer Kevin Soltwedel and Passport BMW provided a great car buying experience. They didn't have exactly what I wanted in stock but located one very quickly Kevin Soltwedel and Passport BMW provided a great car buying experience. They didn't have exactly what I wanted in stock but located one very quickly and had it available within just a few days. Closing the deal was also professionally handled and they made the process easy and efficient. More

Barry Vermillion On March 6, 2020, I entered the dealership and this gentleman warmly greeted me at the door. Ten minutes later, we were looking at cars and SUV's. I On March 6, 2020, I entered the dealership and this gentleman warmly greeted me at the door. Ten minutes later, we were looking at cars and SUV's. I was very impressed with his knowledge and patience. I asked a lot of questions but he did not get impatient, not only did he tell me what I wanted to know but he showed it to me in writing. Barry gave me all the information I needed to make the best decision for me. If you want someone who is honest, transparent, knowledgeable, and genuinely interested in you as they buyer, this is the person you need to speak with. My finance person was Hassan. Barry can tell you more about him. I gave Barry 10 stars even though you can only give 5 because I was truly impressed with him. More

Excellent experience with the representtive (salesman) I had excellent experiences with the salesman (Mr. Kevin Soltwedel) during my purchasing of the car that I liked. He explain all details of the car an I had excellent experiences with the salesman (Mr. Kevin Soltwedel) during my purchasing of the car that I liked. He explain all details of the car and the pros and cons of different models/cars and helped me in my decision making. He is very professional and knowledgeable, put no pressure on whether to buy or which to buy. And he is a happy gentleman to work with. Thank you, Kevin. More