
Passport BMW
Suitland, MD
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Passport BMW is the best My sales advisor treated my like a VIP. When I didn't like the vehicles that were in the inventory, he searched all over the east coast for the vehicl My sales advisor treated my like a VIP. When I didn't like the vehicles that were in the inventory, he searched all over the east coast for the vehicle with features and exterior and interior colors that I want and brought in for me. I definitely recommend Passport BMW for everyone as their prices are also reasonable. More
Awesome Service Center My service advisor is awesome, and knowledgeable when it comes to service. He makes me feel welcome to Passport. Mr. Keith Renner is to be commended f My service advisor is awesome, and knowledgeable when it comes to service. He makes me feel welcome to Passport. Mr. Keith Renner is to be commended for his cordial greetings and rapport with his clients. Thanks More
Recall Service I was pleasantly surprised at how easy it was for me to schedule a required service to my 2012 BMW X5 at Passport BMW. From the initial call to Pass I was pleasantly surprised at how easy it was for me to schedule a required service to my 2012 BMW X5 at Passport BMW. From the initial call to Passport to the service I provided while there, I rate Passport BMW as the best dealership I have used to service this automobile. They have earned a regular customer in the future. Well done! More
Service Department I received Excellence service when I bought my car in for serving. Steven explained everything that needed to be done. The wait time and cost was I received Excellence service when I bought my car in for serving. Steven explained everything that needed to be done. The wait time and cost was Great.. More
customer focused and efficient The team at this dealership is very customer serviced. From the reminder call that it was time for servicing -- to the manager - Keith - who handled The team at this dealership is very customer serviced. From the reminder call that it was time for servicing -- to the manager - Keith - who handled overseeing the service of my X3 to Tom Foster who is my sales rep making sure I was taken care of efficiently. They worked to make it as easy as possible to go through the process. I highly recommend Passport BMW!!! More
Failed alert and Recall relevance issue Great and friendly service. Mr Kesterman answered all my questions and completed my service in timely fashion! Will be back soon for other recom Great and friendly service. Mr Kesterman answered all my questions and completed my service in timely fashion! Will be back soon for other recommended service. Thank you Jean Jones P.S. I was NOT happy that this old car senior could not get a loner anymore. Enterprise not so fun More
Mike is my guy Took car in for a leaking rear diff in my M3. They took care of the problem. So far all is good with this place. Took car in for a leaking rear diff in my M3. They took care of the problem. So far all is good with this place. More
Really professional people! I usually don't write reviews, but this time I'll do exception! This dealership is standing out of most by professionalism and quality of staff and se I usually don't write reviews, but this time I'll do exception! This dealership is standing out of most by professionalism and quality of staff and services they provide in friendly and outstanding environment! I'll definitely buy from them again, in fact next car for my wife I'm planing to buy from them! More
Fantastic Professional staff & service. Quality but not cheap 😃. I’m very satisfied with the work. The environment is friendly and neat. Very good service st Professional staff & service. Quality but not cheap 😃. I’m very satisfied with the work. The environment is friendly and neat. Very good service station. Excellent More
Breach of Express warranty Failed to keep promise to repair my car. Porsche stated they didnt properly service my car. Struts, engine mount, ignition coil, strut mounts faulty. Failed to keep promise to repair my car. Porsche stated they didnt properly service my car. Struts, engine mount, ignition coil, strut mounts faulty. Liars More