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Passport BMW

Suitland, MD

4.5
795 Reviews

4730 Auth Place

Suitland, MD

20746

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Showing 795 reviews

August 11, 2018

Passport BMW is the best My sales advisor treated my like a VIP. When I didn't like the vehicles that were in the inventory, he searched all over the east coast for the vehicl More

by Ashok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milos
August 11, 2018

Awesome Service Center My service advisor is awesome, and knowledgeable when it comes to service. He makes me feel welcome to Passport. Mr. Keith Renner is to be commended f More

by Gerardito
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Keith Renner
August 07, 2018

Recall Service I was pleasantly surprised at how easy it was for me to schedule a required service to my 2012 BMW X5 at Passport BMW. From the initial call to Pass More

by Norsworthy,L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Thomidis, Stephen Heath
August 03, 2018

Service Department I received Excellence service when I bought my car in for serving. Steven explained everything that needed to be done. The wait time and cost was More

by Cshell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
August 01, 2018

customer focused and efficient The team at this dealership is very customer serviced. From the reminder call that it was time for servicing -- to the manager - Keith - who handled More

by bmwgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katarina, Keith and Tom Foster
July 30, 2018

Failed alert and Recall relevance issue Great and friendly service. Mr Kesterman answered all my questions and completed my service in timely fashion! Will be back soon for other recom More

by Mejj69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Kesterman
July 18, 2018

Mike is my guy Took car in for a leaking rear diff in my M3. They took care of the problem. So far all is good with this place. More

by IrokM3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael D. Jenkins
July 16, 2018

Really professional people! I usually don't write reviews, but this time I'll do exception! This dealership is standing out of most by professionalism and quality of staff and se More

by Armen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aarion Browne, Robert Oates
July 07, 2018

Fantastic Professional staff & service. Quality but not cheap 😃. I’m very satisfied with the work. The environment is friendly and neat. Very good service st More

by Dapo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heath
June 26, 2018

Breach of Express warranty Failed to keep promise to repair my car. Porsche stated they didnt properly service my car. Struts, engine mount, ignition coil, strut mounts faulty. More

by Redcamel
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Akesi, David Comfort and Garrett Dube
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